TORRO Reviews 

19,603
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I bought previously a leather case from TORRO, for an iPhone 13 Pro Max and now another one for an iPhone 17e. These cases are the best I have ever seen or purchased!! They are of the highest quality... See more

Rated 5 out of 5 stars

After being let down on delivery of another case via Etsy, i found Toro. Glad i did, its perfect. Quality actual real leather case, neat closure with card pockets. Slim, so fits pockets easily. Very p... See more

Rated 5 out of 5 stars

I prefer wallet-style leather phone cases with room for a few cards. I tend to get ones off the net and I’m lucky if they last six months before looking scruffy and scratched. So early last year I dec... See more

Rated 2 out of 5 stars

I have had several cases from Torro and pleased with all of them. However when I got my latest phone my husband suggested I take up the offer of 3 in a year which I did. Unfortunately The last one I f... See more

Company replied

Company details

  1. Mobile Phone Accessory Shop
  2. Fashion accessories shop
  3. Leather Products Manufacturer
  4. Leather Goods Shop
  5. Leather goods supplier

About TORRO

Written by the company

TORRO HQ

TORRO was founded in 2013 in Newcastle upon Tyne, in the North East of England. We specialise in creating premium functional tech and lifestyle accessories for those who value quality, craftsmanship and design.

Award-Winning Luxury Leather Lifestyle Accessories Brand Featured in GQ, Vogue & WIRED, MacWorld, c|net, TechRadar and more.

Specialists in premium leather cases for Apple iPhone & iPad, Samsung Galaxy and Google Pixel. Luxurious Bags & Wallets, Golf & Travel accessories and much more.

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Phone Cases iPad Cases Bags & Wallets Golf Travel Accessories

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(19,603)

710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought previously a leather case from TORRO

I bought previously a leather case from TORRO, for an iPhone 13 Pro Max and now another one for an iPhone 17e. These cases are the best I have ever seen or purchased!! They are of the highest quality that I have ever seen, besides being gorgeous!! I have no problem at all by recommending them to anyone seeking a very high-quality protection for their iPhones!!!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Torro Can’t be Beaten on Quality

This is my 2nd Torro leather case for an iPad mini, the first is still in good condition despite enduring a hard 10 year life, the only reason I had to buy another case was due to the obsolescence of my previous iPad, resulting in a replacement gen 7 device. The new case is again superb quality and fits the iPad perfectly, highly recommended.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Products

I have had a number of products from Torro including I pad and iPhone cases and the Apple keyring. Although a bit more expensive than the norm they are great quality and everything fits first time. I will continue to buy leather goods from Torro.

4 July 2026
Unprompted review
Rated 2 out of 5 stars

I have had several cases from Torro and…

I have had several cases from Torro and pleased with all of them. However when I got my latest phone my husband suggested I take up the offer of 3 in a year which I did. Unfortunately The last one I found the website confusing as to what case was in the offer and ended up with just a back case which I would never use. I didn't realise this until it arrived. I contact the Company and didn't really get much help. OK it might have been my ignorance, despite having spent a lot of time trying to find which cases were included in the offer but it would have been a nice gesture to offer me a discount however small on a replacement. Disappointing.

23 June 2026
Unprompted review
TORRO logo

Reply from TORRO

Good Morning,

Thank you for your review, and we’re sorry to hear that your recent TORRO experience was disappointing.

We’re pleased to hear you have purchased several TORRO cases previously and have been happy with them, so we do regret that this latest order did not meet expectations.

We apologise for the issue you experienced with the discount code and appreciate that this made the process more frustrating than it should have been. As stated prior to joining, the Club TORRO offer does exclude detachable cases and bundles, however all other phone cases are included.

In this instance, the order placed was for a bumper-style case, which is why that item was dispatched. Unfortunately, as the case was personalised with initials, we were unable to accept it back for return or exchange under our returns policy.

Once again we apologise that you were unsatisfied with your experience this time around.

Kind Regards,
TORRO

Rated 5 out of 5 stars

Excellent

Excellent. I chose express delivery as needed this as a gift for my son. He’s delighted with both luggage label and AirTag label. I think I got the last ones but do hope more are coming out soon.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Style and Sturdiness

I prefer wallet-style leather phone cases with room for a few cards. I tend to get ones off the net and I’m lucky if they last six months before looking scruffy and scratched. So early last year I decided to treat myself to a Torro cover for my Samsung S23FE. Eighteen months later, despite heavy usage, it looks as good as new. I’d thoroughly recommend Torro’s products for their style and sturdiness.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service.

Unfortunately, my order did not arrive. This was not Torro's fault; it was down to the courier.
After contacting customer service, within a short time, I was informed that they would refund my payment in full. There was no quibbling, arguing or excuses.
I was more than impressed with their attitude and the service I received.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I-phone and glasses case purchase

Purchased a glasses case and I-phone case.
I have purchase from Torro previously and knew that products are top quality.
Delivered on time.
Am very please with products purchased, and will definetly purchase again.
If you want the best quality purchase from Torro.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Superb well-made and hard wearing case. This is my second one, only bought to fit my new phone. The original one is still in great condition after years of wear.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

After being let down on delivery of…

After being let down on delivery of another case via Etsy, i found Toro. Glad i did, its perfect. Quality actual real leather case, neat closure with card pockets. Slim, so fits pockets easily. Very pleased. Also arrived in good time.

20 June 2026
Unprompted review

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