Sofa Clearance Outlet Reviews 

232
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the excellent quality of the products, often finding them in great condition and matching online descriptions, even for ex-display items. Many highlight the amazing prices, noting that items are significantly cheaper than high street retailers, offering unbeatable value for money. The delivery service is frequently praised for being quick, easy to arrange, and carried out by helpful, friendly, and professional staff who often go the extra mile to assist with setup and placement. However, some customers also noted issues with delivery, including delays, lack of communication, and missed appointments, which sometimes resulted in inconvenience and additional costs. There were also occasional reports of products arriving with minor damage or missing components, such as power packs for recliners, though staff generally worked to resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value, often finding excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency,... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the helpfulness and... See more

Price

People report positive experiences with price, often finding items to be very reasonably priced and offering... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and five-star.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience. We had seen some sofas we wanted from sofology but they were VERY expensive. With kids and a dog I knew that I'd be gutted spending all that money. We looked on sofa clearance... See more

Company replied

Rated 5 out of 5 stars

Fantastic company, ordered from there website, two matching three seater settees with footstools for a bargain price. Delivery guys noticed a small mark which they cleaned with there products and ev... See more

Company replied

Rated 5 out of 5 stars

Sofa Clearance Outlet offer a great range of sofas so it wasn’t hard finding one that we had seen and liked in a retailer. We bought the sofas through the website, and I was contacted around 2 weeks l... See more

Company replied

Rated 5 out of 5 stars

Fabulous company! We are more than delighted with our leather corner settee. Original queries on size, delivery and fitting were answered online almost immediately. So helpful, even offered to install... See more

Company replied


Company details

  1. #201 of 400 best companies in Home Furniture Shop
  2. #64 of 112 best companies in Living room shop
  3. #3 of 3 best companies in Factory outlet shop
  4. #50 of 92 best companies in Sofa store
  5. #4 of 4 best companies in Outlet

Written by the company

Over 1,000 sofas in stock – fabric, leather - Big brands – up to 65% OFF RRP - Delivered in as little as 7 days - Expertly inspected & restored by our in-house technical sofa specialists. Here at The Sofa Clearance Outlet, we stock a huge range of sofas, corner sofas, recliners, chairs, sofa beds, and footstools in both fabric and leather. All our furniture comes from famous high street brands, with savings of up to 65% off the original RRP set by retailers. We pride ourselves on offering amazing sofas at unbeatable prices, with immediate delivery in as little as 7 days. Every sofa is carefully inspected and restored by our highly skilled in-house sofa specialists. This rigorous process ensures you get high-quality furniture at true outlet prices. For complete peace of mind we also offer a full 14 day money back guarantee. Browse over 1,000 sofas online at sofaclearanceoutlet.co.uk, or visit our newly designed Warrington supersite on Folly Lane, Warrington, WA5 0ND to try out your next amazing sofa, at an unbelieveable price in person.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

232 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(232)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service


Fast service, beautiful footstool at a fraction of the coat

Would buy from company again

18 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Evening Sinead, thanks for your review. The brand appreciate the time taken by there customers to leave us a note on your own experience. We hope you shop with us again in future
Team SCO

Rated 5 out of 5 stars

Pleasant Experience

Easy to use website with good clear descriptions.

Good delivery options and pretty quick.

18 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon, We are very grateful for your review. We hope your enjoying the new purchase and shop with us in future
Team SCO

Rated 5 out of 5 stars

Fantastic Service

Fantastic pieces of furniture at fantastic prices. Spoke to one of their team on webchat who helped answer all of my questions and arranged a quick delivery. 10/10 would recommend.

8 July 2026
Unprompted review
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Evening Philip thanks for your fantastic review. I can see you have also purchased from us before. We love to see returning customers 😊 we hope your enjoying your new purchase and we will await your custom in future
Team SCO

Rated 3 out of 5 stars

Wrong item

They delivered the wrong footstool and the one I wanted was no longer available

23 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Good morning, Thanks for your honest review. Looking at your order I can see you now how an item your happy with. Sometimes we get things wrong but as the team have rectified this for you i hope this doesn't put you of future orders
Team SCO

Rated 5 out of 5 stars

Great quality

Great quality, great price. Highly recommend

23 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Morning Ellen, thanks for your review we appreciate your feedback and we hope to see you purchase with us in future
Team SCO

Rated 5 out of 5 stars

Amazing service from start to finish..

Amazing service from start to finish..
Friendly and 1st class advice from Phil at Sofa Clearance Outlet..Had a slight issue with one of the sofa's but was resolved quickly with no inconvenience to myself..
Delivery guy's also gave 1st class service..Very helpful / friendly and happy vibe ..
100% Satisfied with my entire experience..

18 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon Yvonne, thanks for sharing your experience. The team strive to always go above and beyond and Phil will be glad to hear you’re happy with the service provided and we are glad your issue was resolved quickly.
Team SCO

Rated 5 out of 5 stars

Stuart our advisor was fantastic

Stuart our advisor was fantastic. He helped and guided us to the perfect sofa at a great price

4 July 2026
Unprompted review
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon Rahool, Stuart always goes above and beyond for his customers the team online are very experienced and will always support you in your purchase. We hope you purchase with us in future
Team SCO

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end, very reasonably priced sofa delivered very quickly and efficiently by two members of staff 😀

18 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Thanks Bridget for taking the time to review. The brand loves to see customers enjoying their new purchase. We hope you recommend us to your family and friends.
Team SCO

Rated 5 out of 5 stars

Amazing highly recommend

Amazing!!!!!

18 June 2026
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Reply from Sofa Clearance Outlet

Afternoon Joanna, Thanks for your review. I hope your enjoying your new purchase and shop with us in future
Team SCO

Rated 1 out of 5 stars

Response to non-delivery of my sofa. Thank you for your response to my review but it is inaccurate and the reason is different to your colleague that I spoke to yesterday.

After looking for a blue leather footstool for few months, I finaly found one on your website for a good price, which I was very pleased with.
I called the outlet and spoke to salesperson to ensure that the organisation was not a scam, this reassured me, as we live in London and you are based in Warrington. I spoke to friendly helpful person which eased my concerns.
As my initial experience was good, we paid. On Thursday I received call from another salesperson to book a delivery appointment which was for today Saturday 27th June.
I called just now to confirm an estimated delivery time only to be told that the delivery was cancelled even though we paid in full, when investigated further they found that it had been in paid in full, it was an error on their part, but could no longer deliver today.
An apology was made, which I did not accept, as they did not contact me.
A new appointment was arranged for Monday 29th, which is very disappointing.
When I requested for our order to be the first delivery of the day as it was an error on their part, the response received was that it could not be arranged.
I would strongly advise that your outlet revise your policy and procedures to ensure that you have a contingency in place especially when the customer (myself) had to call to confirm delivery only to find that it had been cancelled.
As an online service you should ensure that your service to your customers is just as good as your face-to- face customers. We are purchasing from you on good faith which should be respected. NOT IMPRESSED. VERY POOR SERVICE.

27 June 2026
Unprompted review
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Good Morning, thank you for providing me with more information. We use a third party to deliver our furniture but we do quote up to 3 weeks for delivery. Your order will have taken 9 days from purchase to delivery. The third party have communicated with you through out to explain the delay but this was out of there control as the order hadn't been tipped from the inbound van in time for us to load for your delivery date. I know this can be frustrating, but I hope once you receive your order you are happy with your product
Team SCO

Rated 5 out of 5 stars

Really happy with service

Really happy with service. Everyone is very helpful and feel like I have been looked after at every step. Thanks all

2 June 2026
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Reply from Sofa Clearance Outlet

We are absolutely thrilled to hear that you had a great experience and felt well looked after. Providing this level of support is exactly what we strive for. If you ever need anything else in the future, please don't hesitate to reach out & recommend us to your family
Team SCO

Rated 5 out of 5 stars

Great price and service

Great price and service. Ex display model was perfect and saved £600 on buying new. Delivery within a couple of days.

2 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

As a brand we look for all the feedback we can. We appreciate you taking the time to give an honest review. I hope you shop again with us soon and recommend us to family and friends
Team SCO

Rated 5 out of 5 stars

Excellent communication and very polite…


Excellent communication and very polite delivery drivers.

2 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Thank you for taking the time to share this! We will be sure to pass your kind words along to the team. We hope to see you shop with us in future
Team SCO

Rated 5 out of 5 stars

The technician Mark was extremely…

The technician Mark was extremely helpful and kind, had extensive knowledge and advised me accordingly. He was on time, prompt and informative

2 June 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Thank you so much! We pride ourselves on punctuality and expertise, and we are glad Mark took great care of you. We hope you shop with us in future
Team SCO

Rated 5 out of 5 stars

Gr8 customer service.

Gr8 customer service.
Sofas in gr8 condition matching pics on website.
Delivery was quick. They offer a 14 days refund policy which is really assuring.

Note for management
delivery ppl felt very rough in handling sofas, they flipped sofa on its arms upside down onto tiles... Without bothering to cover floor with sheets or plastic wrapping... Which was just there... Obviously I was concerned about getting any scratches on my leather sofas...

Maybe they thought it's clearance sofas so they don't have to look after it as new ones... But I've still paid over £2k.

Also on one sofa the legs take 3 screws but they only found enough to use 2 on each leg... I think they said I would be sent some additional ones..

However the sofas are gr8 bargain.

25 May 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon I hope your enjoying your new purchase. I have past your feedback to the team and we will make sure the delivery partner are made aware of the feedback as well. Please recommend us to your family and friends
Team SCO

Rated 5 out of 5 stars

Excellent customer service

Had a couple of items from here now and would really recommend it. The items are excellent at brilliant prices but the customer service makes this exceptional. Every single staff member that I have dealt with have been so lovely and can’t do enough to help, Stuart in particular who sorted a slight issue was great and is a credit to the company. I will absolutely recommend this company to everyone.

13 June 2026
Unprompted review
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon Angela, thanks for being a returning customer. We appreciate your custom and I will make the team aware of your feedback. Please tell everyone about us as a brand, Your recommendation goes along way
Team SCO

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent, with great customer service and delivery. My sofa was set up, checked, and packaging taken away within 10 minutes.

Brilliant value and very comfortable.
Highly recommended.
Thank you.

19 May 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon Stuart, I hope your enjoying your new purchase. We love to see customers happy and enjoying there new sofa. Please recommend us to your friends and family
Team SCO

Rated 5 out of 5 stars

Perfect

Answered all my questions before and after purchase. The delivery team were great

25 May 2026
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon Alysia, we appreciate you taking the time out to leave us a review. Please recommend us to your family and friends and we hope to see you shop with us in future
Team SCO

Rated 5 out of 5 stars

A great experience

A great experience. We had seen some sofas we wanted from sofology but they were VERY expensive. With kids and a dog I knew that I'd be gutted spending all that money. We looked on sofa clearance outlet and found the same sofas that were ex display.
Honestly they are AMAZING!!!!!! I would always look to buy from here before anything else now. Customer service was great, delivery men were great.
Would 100% recommend this company

6 June 2026
Unprompted review
Sofa Clearance Outlet logo

Reply from Sofa Clearance Outlet

Afternoon Rebecca, the brand loves to hear that we are making our customers happy. I am so glad to hear that you saved a small fortune as well. We can’t wait to see you shop with us in future and please remember to recommend us to your friends and family
Team SCO

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