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Pest UK Reviews 

570
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and helpful, often going above and beyond to explain procedures and reassure them. The service is frequently described as efficient and quick, with many appreciating the prompt response times and effective solutions to their problems. People also highlight the excellent customer service, noting that representatives are knowledgeable, polite, and understanding, making the overall experience pleasant. However, some customers also noted issues with the product or service effectiveness, with some instances where the initial treatment was insufficient or caused damage. A few other people also felt that communication between the office and field staff could be improved, and some experienced delays in resolving their issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism and... See more

Service

Customers consistently note positive experiences with service, praising the promptness and efficiency of the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Response time

Users describe positive interactions with response times, with many reporting prompt and quick responses from... See more

Product

Customers had ambiguous experiences with product effectiveness, with some reporting positive results like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with the outcome. Jed dealt with our problem calmly & professionally & a lovely guy. He explained everything in detail & we felt fully supported at all times. Tom cleaned out our loft &... See more

Company replied

Rated 5 out of 5 stars

This company is very good. Had Ben and Darko to sort out the rats entering our bath waste and bit our main water line via the sewers. Professional guys that sorted out the problem. Thank Goodness.... See more

Company replied

Rated 5 out of 5 stars

The company came out within 24 hours of us calling them. The gentleman was very mindful that we are a nursery and to answer the many questions from the children carefully!! He carried out the task an... See more

Company replied

Rated 5 out of 5 stars

Having called to resolve a bee nest problem on a Saturday, received call back on Sunday. Was told someone would arrive the next day between 3.30 and 5.30pm. He did, inspected site, told me it ne... See more

Company replied


Company details

  1. #17 of 24 best companies in Pest control service
  2. #2 of 4 best companies in Animal control and welfare service
  3. #8 of 9 best companies in Bird control service
  4. #8 of 10 best companies in Environmental Service
  5. #15 of 26 best companies in Property Maintenance

Written by the company

Pest UK provides safe, legal, and effective pest control for homes and businesses, 7 days a week. As a full BPCA member, our fully insured, professionally trained technicians follow strict Codes of Best Practice, ensuring reliable and trusted service every time. Since 1985, we’ve been delivering guaranteed results with fast, 24-hour response times. Using biodegradable insecticides and poisons, our experienced pest technicians provide safe and effective pest removal while offering advice to prevent future infestations. We specialise in controlling and removing a wide range of pests, including rats, mice, squirrels, foxes, moles, rabbits, ants, bed bugs, fleas, cockroaches, wasps, bees, hornets, pigeons, birds, silverfish, clothes moths, flies, mites, beetles, and more. Our team also provides property proofing, solar panel bird protection, and drain and sewer treatments, including camera surveys to identify rat activity. Pest UK proudly serves Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London (Central, North, South, East, West), Dorset, East Sussex, Essex, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Shropshire, Staffordshire, Surrey, Warwickshire, West Midlands, West Sussex, Wiltshire, and Worcestershire. For fast, professional, and reliable local pest control, Pest UK delivers expert solutions, safe treatments, and peace of mind for your home or business.

Pest UK – Professional Pest Control for Homes & Businesses

Written by the company

Safe, Reliable, and Effective Pest Removal Across the UK
Pest UK provides professional pest control for homes and businesses across the UK. Our BPCA-accredited, fully insured technicians handle rats, mice, squirrels, foxes, bed bugs, fleas, wasps, bees, cockroaches, and more. We also offer property proofing, bird protection, and drain and sewer treatments. With fast response times, safe and biodegradable treatments, and expert advice, Pest UK delivers reliable, effective results and peace of mind. Serving Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London, Dorset, Essex, Hampshire, Hertfordshire, Kent, Oxfordshire, Surrey, West Midlands, and beyond.

Pest UK – Guaranteed Fast Pest Control

Professional, safe, and effective pest control with a 24-hour response guarantee.

Professional, safe, and effective pest control with a 24-hour response guarantee.
If we can’t schedule your appointment within 24 hours, you’ll receive 10% off your service. Our BPCA-accredited, fully insured technicians provide reliable pest removal and expert advice for rats, mice, wasps, bed bugs, fleas, cockroaches, squirrels, birds, and more. Pest UK delivers fast, professional, and thorough pest control, giving you peace of mind every time.

Contact info

Get Rid of Bed Bugs

Guaranteed bed bug heat treatment - 1 month protection


4.6

Excellent

TrustScore 4.5 out of 5

570 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(570)

536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I called Pest UK in the morning and…

I called Pest UK in the morning and they arrived in the afternoon and earlier than they had penciled in. Great service to remove a wasp nest. No fuss, just a great job. Problem eliminated and James was first class. Great knowledge and in a world where companies often let people down this company has got it right. Well done guys. Brilliant service and I would highly recommend to anyone with any pest control issues.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Wasp Invasion …

From calling to book appointment Pest UK operative came 24 hrs later. Time was given of arrival and at the time given the operative arrived. Discussed the problem and advice given to how treatment worked.Gave us advicd about after care. . Fast ,efficient problem eradicated. Very pleasant and professional gentleman excellent Service. Highly recommend this company Pest Uk

6 July 2026
Rated 5 out of 5 stars

Quick response to giving an appointment…

Quick response to giving an appointment on 240626. Operative Ollie Rason (Berkshire - Grazeley) arrived on time, knowledgeable and gave me clear outline of the procedures. His Return visit on 070726 showed him & I that rats had taken the` bait`, hopefully resolving the problem.
(I have moved Bird feeder further away from bushes to middle of the grass) Excellent service. Thanks Ron Tilston.

7 July 2026
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Gjorgji has been my "Rat Man" for several years now. He always phones me before he arrives and does a thorough job. I'm just renewing my contract for another year.

29 June 2026
Rated 5 out of 5 stars

Jack made the experience 5 star

Jack made the experience 5 star. ( Jack works in the Oxfordshire area) Professional, knowledgable , with very good customer / communication skills. I would not hesitate to recommend him.

7 July 2026
Rated 3 out of 5 stars

Customer service/head office

Customer service/head office wasn't as smooth sailing as I would of liked and found the process hard
work but the member of staff who came out on 06.07.26 to help with the problem was fab and could not fault him

6 July 2026
Rated 5 out of 5 stars

Great service

Kamil the technician was fantastic, very knowledgeable, friendly and reassuring. Dylan on the phone was very helpful too. We called on a Sunday and got the service we needed first thing Monday morning.

6 July 2026
Rated 5 out of 5 stars

Dave came to the house and was very…

Dave came to the house and was very polite/professional he explained everything that he was going to do and went up into a very hot attic and did what had to be done. Really pleased and would definitely use again.

6 July 2026
Pest UK logo

Reply from Pest UK

Thank you for the lovely review! We're really pleased Dave was polite and professional and took the time to explain everything before heading up into that hot attic to get the job done, no small feat in this weather! That commitment to doing the job properly is exactly what we aim for, and Dave will be delighted to hear your kind words. Thank you for choosing Pest UK we'd be glad to help again whenever you need us!

Rated 5 out of 5 stars

On time

On time, wasps gone, good job 👍

6 July 2026
Pest UK logo

Reply from Pest UK

Thank you for the kind words! On time and wasps gone is exactly the result we aim for, so it's great to hear it. Thank you for taking the time to review us we're here whenever you need us again! 👍

Rated 5 out of 5 stars

The team dealt with our wasp nest…

The team dealt with our wasp nest within a couple of hours of our getting in touch. Jed was lovely and very professional. Would highly recommend.

6 July 2026
Pest UK logo

Reply from Pest UK

Thank you for the lovely review, and for highly recommending us! We're really pleased we could deal with your wasp nest within a couple of hours of you getting in touch that fast response is exactly what we aim for. Jed will be delighted to hear your kind words too. Thank you for taking the time to share this, and we're here whenever you need us again!

Rated 5 out of 5 stars

AAAAA+++++

6 July 2026
Pest UK logo

Reply from Pest UK

Thank you so much that top-marks rating made us smile! We really appreciate you taking the time. Thank you for choosing Pest UK, and we're here whenever you need us again!

Rated 5 out of 5 stars

Punctuality

Punctuality
Speedy resolution of problem
Friendly and helpful of operative

1 July 2026
Pest UK logo

Reply from Pest UK

Thank you for the kind words! Punctuality, a speedy resolution, and a friendly, helpful technician are exactly what we aim for, so it's great to hear that was your experience. Thank you for taking the time to review us we're here whenever you need us again!

Rated 5 out of 5 stars

Very efficient

Very efficient

1 July 2026
Pest UK logo

Reply from Pest UK

Thank you for the kind words! Efficient service is exactly what we aim for, so it's great to hear that was your experience. Thank you for taking the time to review us we're here whenever you need us again!

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