Motors Today Reviews 205

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, making the purchasing process pleasant and easy. The service provided is frequently highlighted as excellent, with many people appreciating the smooth experience from initial contact to driving away. Reviewers are particularly impressed with the quality of the vehicles, often noting they are in pristine condition and offer good value. However, some customers also noted issues with vehicles breaking down shortly after purchase, requiring multiple returns for resolution. A few other people also felt that certain staff members were unprofessional and rude, particularly in aftercare situations.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Product

Consumers consistently express satisfaction with the product, often describing cars as "fab" and in great... See more

Quality

Reviewers consistently express satisfaction with the quality of vehicles, often noting they are in pristine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son and myself have each bought a car in the past month from motors today . They were delivered in pristine condition . We found the Staff friendly and professional-Giving great advice and also fai... See more

Company replied

Rated 5 out of 5 stars

I don’t normally take the time to write reviews but on this occasion I’ve made an exception, I’ve just purchased my second car from Dave at Motors Today and it was genuinely a great experience. Not... See more

Rated 5 out of 5 stars

Found The Salesman Dave Gregory Very Pleasant & Easy to Deal With in a Nice Laid Back Relaxed Environment. Only Had The Vehicle a Few Days & Not Really Used it Yet but So far So Good . There was a Fe... See more

Rated 5 out of 5 stars

It’s 5 Stars from me 👍 I was looking to purchase a vehicle for my daughter who has recently passed her test so it was really important for me to get a safe and reliable car for her. A friend who had... See more


Company details

  1. #8 of 57 best companies in Used car dealer
  2. #21 of 99 best companies in Car dealer
  3. #2 of 2 best companies in Ford dealer
  4. #1 of 1 best companies in Mazda dealer
  5. #13 of 43 best companies in Motor vehicle dealer
  6. #1 of 1 best companies in Peugeot dealer

Written by the company

Welcome to Motors Today At Motors Today, we are a family run business with many years of experience and we offer something unique; A personal and individual level of service, with no pressure sales and our friendly, professional and highly knowledgeable team are here to help our customers find their ideal vehicle with a no pressure sales approach. Our commitment and success is built on treating our customers fairly with honesty and integrity and we continue to offer an excellent and professional car buying experience. That's why so many customers return time after time. We know that your standards are as high as your expectations. That's why we offer a variety of superb hand-picked vehicles. Most dealers source their stock from Auctions, we DO NOT. All our vehicles are sourced from reputable sources (Main dealers). All of the used vehicles we offer for sale are prepared to very high standards. This involves putting them through a full Pre delivery inspection with our on-site/in-house expert mechanics and all our vehicles come with a full HPI report for peace of mind. We safeguard you from the risks you may find from buying privately or from a less reputable dealer by also making sure all checks are carried out on ownership, service history and specification. Once the car has been prepared and has received a full professional valet, we let our vehicles speak for themselves .We also have an on-site workshop for Mot's, servicing and full vehicle checks. We also offer a range of Premium warranties with our cars to ensure that our customers can enjoy complete peace of mind. You can select your level of cover to suit your requirements ranging from 6 months to a 36 months warranty. Finance can also be arranged with zero deposit options available and extremely competitive interest rates, you could find that financing your next car is more affordable than you may think. Motors Today is a name you can trust to provide you with an excellent car at a reasonable price. With many recommendations from previous customers we have built up a solid reputation both locally and nationally. Please don't hesitate to give us a call or drop in to our showroom if there is anything that you would like to ask about our services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. Very accommodating after a long drive. Handled everything with great communication and effectively. Would highly recommend using this garage. Car is absolutely fab!!

25 May 2026
Motors Today logo

Reply from Motors Today

Dear Abigail;

Thank you for taking the time to leave us such a fantastic review. We’re delighted to hear that the team looked after you well and made the process as easy as possible, especially after your long journey. It’s great to know you’re loving the car too! We really appreciate your business & recommendation and wish you many happy miles ahead.

Motors Today Team

Rated 5 out of 5 stars

My son and myself have each bought a…

My son and myself have each bought a car in the past month from motors today . They were delivered in pristine condition . We found the Staff friendly and professional-Giving great advice and also fair part exchange value I would highly recommend them. John Gaskell . Upholland Lancashire

29 May 2026
Unprompted review
Motors Today logo

Reply from Motors Today

John,

Thank you for taking the time to leave such a fantastic review. We’re delighted that both you and your son chose Motors Today again and that you were pleased with the condition of the vehicles on delivery. It’s always a pleasure dealing with you, John, and we really appreciate your continued support and loyalty over the years.

It’s great to hear that you found our team friendly, professional and helpful throughout and that we were able to offer a fair part exchange value. Your recommendation means a great deal to us.

Kind regards,

The Motors Today Team

Rated 5 out of 5 stars

Really adapted to my needs for the car

They where great at keeping the car till I could give them mine

21 April 2026
Motors Today logo

Reply from Motors Today

Robynn,

Thank you for your kind review. We’re delighted we could help and hold the vehicle for you until you were ready to complete everything. We always try to be as flexible and accommodating as possible, so it’s great to hear this made a difference to your experience. Thanks again for your it business.

Kind regards,

Motors Today Team

Rated 5 out of 5 stars

Good service very helpful all round…

Good service very helpful all round Good experience

11 April 2026
Motors Today logo

Reply from Motors Today

Sam,

Thank you for taking the time to leave us a review. We’re pleased to hear you found the team helpful and that you had a good experience with us. We really appreciate your support and hope you’re enjoying your new car.

Kind regards,

Motors Today Team

Rated 5 out of 5 stars

Excellent service!

We recently bought a car from Motors Today and from the first viewing to purchasing the vehicle, they were an absolute pleasure to deal with. No pressure or hard sales tactics. But beyond that, the after sales service was excellent. We noticed a windscreen crack shortly after picking up the car. One call to Motors Today and they arranged for the windscreen to be replaced at their expense and everything was sorted quickly in a friendly and efficient manner. They really do care about their customers and can't thank them enough.

23 April 2026
Unprompted review
Motors Today logo

Reply from Motors Today

Dear Ahmed,

Thank you for taking the time to leave such a detailed review. We’re delighted to hear you found the whole process straightforward and pressure-free, and we’re especially pleased that our aftersales team was able to resolve the windscreen issue quickly for you. Customer service is at the heart of what we do, so your kind words mean a great deal to us.

Kind regards,

Motors Today Team

Rated 5 out of 5 stars

VERY GOOD PEOPLE TO DEAL WITH

I HAVE BEEN LOOKING AT A CAR AT MOTORS TODAY CAR DEALERS IN UPTON WIRRAL AND ALTHOUGH I DIDN’T IN THE END BUY THE CAR, I FELT IT APPROPRIATE TO COMMENT FAVOURABLY ON THE ATTENTIVE AND PLEASURABLE HANDLING OF THE SITUATION BY DAVE GREGORY AT THE COMPOANY. HE WAS BOTH UNDERSTANDING & ATTENTIVE AND WAS ABLE TO OFFER ADMIRABLE PRE-DELIVERY OFFERS AND ASSISTANCE WITHOUT “OVERSELLING” THE VEHICLE. AS MY PRESENT CAR HAS JUST PASSED ITS MOT; HAD NEW BRAKE PADS AND 4 NEW TYRES. I FEEL MY CAR HAS SOME MILES LEFT UNDER THE BONNET. HOWEVER I WILL MOST DEFINITELY AND SERIOUSLY WILL MAKE MOTORS TODAY, MY FIRST PORT OF CALL WHEN I DO GET AROUND TO CHANGING MY CAR.

21 March 2026
Unprompted review
Motors Today logo

Reply from Motors Today

David,

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that even though you didn’t purchase a vehicle on this occasion, you found the experience professional, helpful and pressure-free. We believe in helping customers make the right decision for them, and it’s great to know Dave looked after you so well. We look forward to helping you when the time comes to change your car.

Kind regards,

Motors Today Team

Rated 5 out of 5 stars

Pain free car buying experience

With a poor track record of car purchases from car dealers I was bracing myself for the inevitable pain. However, this was nothing of the sort. Pleasantly surprised. Customer services and communication throughout was excellent, I was talked through the car preparation process step by step with status updates along the way. Any questions I had about the vehicle were quickly answered and modifications I’d requested were organised without a fuss. Ryan and the team were really professional and personable, would highly recommend for a pain free car buying experience

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We 100% recommend Motors Today for buying a car. Everyone we interacted with was friendly and trustworthy and the car was reasonably priced. The communication around the sale and the car delivery were excellent. It was also a quick turn around which we appreciated. Thank you!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, knowledgeable and accommodating. I travelled nearly 2.5hours to get to them and they couldn’t have been more helpful. Very reasonable prices for part exchange. Definitely would recommend them!

17 January 2026
Rated 5 out of 5 stars

Brilliant

Brilliant! Smooth experience from start to finish. Car as described and even got a box of chocolates on delivery. Delivery men really nice too! 😊. I would definitely recommend. Thank you David and everyone

9 December 2025
Motors Today logo

Reply from Motors Today

Dear Abbi,

Thank you so much for your wonderful review. We truly appreciate you taking the time to share your experience with us. At Motors Today, we take great pride in offering a smooth and enjoyable vehicle-buying journey and it’s fantastic to hear that we delivered exactly that. If there is anything else you need or any further assistance required, please feel free to reach out.
Motors Today Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service and a really…

⭐️⭐️⭐️⭐️⭐️ Fantastic service and a really smooth experience!

I just wanted to give a big thanks to the whole team for all their help. From the first message to driving away, everyone I dealt with was friendly, patient, and really knew what they were doing.

This was my first time buying a car, so I was a bit nervous, but they made everything straightforward and stress-free. I’m genuinely glad I went with Motors Today.

If I ever need another car or any advice in the future, I’ll definitely go back. Highly recommend.

Csaba

27 October 2025
Unprompted review
Motors Today logo

Reply from Motors Today

Dear Csaba,


We really appreciate your kind review and the trust you placed in Motors Today. Our team works hard to ensure every customer drives away feeling confident and supported and we’re delighted to hear that your experience reflected our values. Should you ever need help, advice, or future support, we’re always here to assist.
Motors Today Team

Rated 5 out of 5 stars

Mercedes s class

Bought my beautiful s class Mercedes,absolute pleasure to deal with this company from start to finish nothing was too much trouble,excellent sales team can't recommend enough,thanks guys

10 October 2025
Unprompted review
Motors Today logo

Reply from Motors Today

Dear Martin,

Thank you for taking the time to leave such positive feedback. It means a great deal to us here at Motors Today. We’re committed to providing a friendly, reliable and professional service from start to finish, and it’s rewarding to know that came across. If you ever require anything further, please don’t hesitate to contact us.
Motors Today Team

Rated 5 out of 5 stars

Great service

Great service, bought a lovely car, gave a good part ex, made up with it, many thanks, would recommend.

5 November 2025
Unprompted review
Motors Today logo

Reply from Motors Today

We sincerely appreciate your lovely review. It’s always our aim to offer an exceptional level of service, and we are thrilled to know that your experience matched what we strive for. Should you need any help going forward—whether with your vehicle or general advice—we’re always here to assist .
Motors Today Team

Rated 5 out of 5 stars

Excellent service

Bought my first car from here, great service all round and would definitely purchase from here again. The car was in great condition and exactly how advertised, staff were also helpful and friendly. Highly recommend!

26 November 2024
Unprompted review
Motors Today logo

Reply from Motors Today

Dear Nick,

Thank you for sharing your experience with us. Your feedback is incredibly valuable and reminds us why we do what we do. At Motors Today, customer care is at the heart of everything, and we’re delighted to hear you were well looked after. If you need anything in the future, please reach out anytime.
Motors Today Team

Rated 5 out of 5 stars

I recently brought a Ford Kuga &…

I recently brought a Ford Kuga & unfortunately there was a problem, the main issue was I'm in Shropshire & they are in Liverpool. But they arranged for the car to go to a local garage & everything is all sorted . I'm very happy with my car

6 September 2025
Unprompted review
Motors Today logo

Reply from Motors Today

Dear Gillian,

Thank you for your kind words and for choosing Motors Today.

Your Kuga did develop a slight issue and we were there to assist and resolve it promptly. We work hard to ensure every customer receives the care and attention they deserve, and it’s fantastic to know your experience reflected that commitment.

Should you ever need further assistance, please don’t hesitate to get in touch.

Kind regards,
Motors Today Team

Rated 1 out of 5 stars

WORST COMPANY EVER

WORST COMPANY EVER! DO NOT BUY A CAR FROM THEM. They sold me a faulty car that broke down after 5 days. It has had to go back 3 times in 5 months. They are now resolving the issue and they are intent on ensuring my satisfaction, so we will see.

9 September 2025
Unprompted review
Motors Today logo

Reply from Motors Today

Dear Janice,

We welcome and value all feedback.

All of our vehicles are carefully handpicked and prepared to the highest standards. Used vehicles can occasionally develop faults and your vehicle did experience some issues. We fully understood your concerns and worked hard to support you throughout.

Despite the distance, we recovered the vehicle at our expense , provided a courtesy car and ensured all concerns were addressed. As an award-winning aftersales dealership, customer support is extremely important to us and we can also confirm that the issue has now been fully resolved.
We were pleased to hear you were happy with everything once the vehicle was returned.

Given the level of support provided and that everything is now resolved, we feel the one-star review is somewhat unfair. This is the only review of its kind we have received on this platform and we hope you recognise the commitment shown by our team.


Please do not hesitate to contact us if you need any further assistance.

We wish you all the best.

Motors Today Team

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