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Justmylook Reviews 

86,565
•
TrustScore 4.5 out of 5

4.3

Beauty supply store
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Review summary

Created with AI, based on recent reviews

Evaluating 18,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speedy delivery, often noting that items arrive quickly and are well-packaged, ensuring products are in perfect condition upon arrival. Many appreciate the excellent prices and the wide variety of products available, making it a go-to for beauty and skincare needs. The overall service is frequently highlighted as fantastic, with easy ordering processes and great communication. However, some customers experienced issues with orders, including receiving incorrect items or products with stale smells, and a few reported significant delays or non-delivery of their parcels. There were also instances where customers received faulty products or had difficulties with the delivery process, sometimes involving third-party couriers.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Price

Customers consistently note positive experiences with price, frequently highlighting excellent deals and very... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising the ease of placing orders and... See more

Service

People report positive experiences with service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received all my items in great condition well packed happy with my purchase. Only thing I wish they gave samples like other beauty online shops do, would be a nice little surprise. Also I had next... See more

Rated 5 out of 5 stars

Speedy delivery, perfect packaging,nothing damaged,great communication with just my look team. Love the products,from the peptide masks to the spf sunscreens and carolina herrera la bomba. Couldn't fa... See more

Rated 5 out of 5 stars

I've ordered quite a few bottles of my favourite smells through justmylook, I must be honest my 1st order I was expecting to be disappointed as my go to smell for work was discounted massively.. I was... See more

Rated 5 out of 5 stars

Quick delivery, excellent packaging and products at a great price. I've ordered from Justmylook many times, and I'm never disappointed. Their standards are always high while maintaining value for mon... See more

Company details

  1. #66 of 88 best companies in Beauty supply store
  2. #169 of 219 best companies in Beauty product supplier
  3. #188 of 252 best companies in Health and beauty shop

Written by the company

Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

87k reviews

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4.3

All reviews

(86,565)

19,570 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Absolutely delighted with price & will definitely buy as gifts for family. Very much value for money. Will buy from again

30 June 2026
Rated 5 out of 5 stars

Colour wow

Had issue with damaged bottle conditioner I ordered it was replaced quickly with no issues.

27 June 2026
Rated 1 out of 5 stars

Stay away

Parcel didn’t arrive
Customer service abysmal
Now have to wait for lost parcel to miraculously be returned to just my look before I can have a refund.

4 July 2026

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