EnjoyTravel.com Reviews 

10,872
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,340 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process for its ease and speed, often highlighting the clear overview of options and straightforward navigation of the website. Many people appreciate the competitive and transparent pricing, noting that the full price breakdown and car information are clearly displayed, often finding it to be the lowest price available. The user experience is frequently described as simple, efficient, and easy to manage, making reservations and adding extras a smooth process. However, some customers also noted issues with the service, particularly regarding additional insurance requirements upon vehicle collection, which led to unexpected costs or even refusal of the car. A few other people also felt that there was a lack of communication between the company and car hire providers, leading to frustration and a negative experience.

What people talk about most

Booking process

Consumers generally find the booking process to be easy, quick, and efficient, with clear information and a... See more

Price

Clients share positive opinions on price, with many reviewers finding the booking process easy and the prices... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the website and booking process... See more

Service

Users describe ambiguous interactions with service, with many customers reporting unexpected additional... See more

Website

Customers consistently note positive experiences with the website, describing it as very easy to use, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The booking process is easy. and got a good discounted price. I booked a 12-seater vehicle for October travel, which is 3 months ahead. This review is only for the booking process. I will wait and see... See more

Company replied

Rated 5 out of 5 stars

Great price and reviews clearly displayed . Impressed with reward. Car information and full price breakdown clearly written. Good price !

Company replied

Rated 5 out of 5 stars

Just a simple process and competitive prices. Easy site to use and professional company. From a repeat user. Thanks

Company replied

Rated 5 out of 5 stars

Ease of booking. Cheaper to book at weekend than during the week, even though booking is nmonths in advance.

Company replied


Company details

  1. #20 of 25 best companies in Car rental company
  2. #32 of 40 best companies in Price comparison site
  3. #70 of 97 best companies in Travel deals

Written by the company

EnjoyTravel.com is a global travel comparison platform that helps customers compare car hire, hotels, airport parking, airport lounges and travel extras in one convenient place. With a leading edge against other travel comparison brands, we focus on comparing the widest range of big brands and local ones too, offering the biggest choice and best prices. We enable you, our customer to search and compare prices, rental terms and key conditions from a wide network of trusted international and local providers, making it easy to compare options side by side and choose the best value for each trip. Our focus is on transparency and simplicity. We aim to clearly present pricing, inclusions, exclusions and important rental information upfront, so travellers can make informed decisions before they book. By bringing multiple suppliers together into one comparison experience, with a slick express payment checkout built using the latest technology, we help customers save time and money while increasing choice and flexibility. We support customers before, during and after travel, working closely with our partners to maintain high standards and resolve issues efficiently. Whether travelling for business or leisure, EnjoyTravel.com is designed to make comparing and booking travel straightforward, competitive and reliable worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11k reviews

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Asks customers to review

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4.5

All reviews

(10,872)

4,647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Car hire With no customer services and…

Car hire With no customer services and sold me insurance but never confirmed after taking the money. Impossible to get hold of aghhhh!! DO NOT USE!!
Wow what a rude company, please do not use this company or there insurance partners for any car hire!! 0 out of 5

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great - no hassle.

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 4 out of 5 stars

Good and easy

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 3 out of 5 stars

Nothing great or bad

Nothing great or bad. All in all, it was typical.

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

No Name,

We appreciate your feedback and acknowledge your experience was typical. We are always striving for excellence.

EnjoyTravel.com

Rated 5 out of 5 stars
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Andrew Care,

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 3 out of 5 stars

Took to long to confirm my card booking

Took to long to confirm my card booking

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

William,

We appreciate you sharing your experience. We are actively looking into why the card booking confirmation took longer than expected.

EnjoyTravel.com

Rated 5 out of 5 stars
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Usman Khalid,

We appreciate your feedback regarding the booking process and the price. We are glad you found them satisfactory.

EnjoyTravel.com

Rated 5 out of 5 stars

So easy

So easy! And efficient.

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Mary Greenwood,

We're so glad to hear that you found our service to be both easy and efficient. Thank you for sharing your positive feedback with us!

EnjoyTravel.com

Rated 5 out of 5 stars

Easy to book

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars

Easy to book

Easy to book

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars
EnjoyTravel.com logo

Reply from EnjoyTravel.com

MRJ,

We're so glad to hear you found your experience with us to be straightforward and enjoyable! Thank you for your positive feedback.

EnjoyTravel.com

Rated 5 out of 5 stars

Very good

Very good. Quick and easy.

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Jonathan,

We're so glad to hear that you found our service to be very good, quick, and easy. Thank you for your positive feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Great price.

Great price.

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars

Price and ease

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars

FAST AND GOOD!

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

We are so pleased to hear that you found the booking process to be easy. We appreciate you taking the time to share your positive experience with us.

EnjoyTravel.com

Rated 5 out of 5 stars

easy booking site

easy booking site, best prices.

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

Lori Lust,

We're so pleased you found our booking site easy to use and our prices to be the best. Thank you for your wonderful feedback!

EnjoyTravel.com

Rated 5 out of 5 stars

Great experience

Great experience
Easy to use , fast and efficient

12 July 2026
EnjoyTravel.com logo

Reply from EnjoyTravel.com

James Nicolaou,

We're so pleased to hear that you had a great experience and found our service easy to use, fast, and efficient. Thank you for your positive feedback!

EnjoyTravel.com

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