Easy to navigate and understand. They provided me with good information in terms of the strings and tension. Prices are good compared to other popular sites such as Amazon. Wait time wasn’t too long d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good speedy service from this retailer. Purchased a pair of Babolat badmington shoes hoping the they would fit and they are bang on. Will continue to use as I favour the option to use Royal Mail deliv... See more
Company replied
Very fast delivery and well packaged. I ordered an Astrox 99 Play from Direct Badminton and received the latest version (black and green). The price was competitive. The racket is head heavy with q... See more
Company replied
Overall great experience. Bought Phantom Helix racket with restring and as like any other racket would it took me good few games to get used to with the timings. Great racket which has improved my g... See more
Company details
Written by the company
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Contact info
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, United Kingdom
- directbadminton.co.uk
4.3
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Fast delivery and great product
18 June 2026
Unprompted review
The bag we ordered was such good…
The bag we ordered was such good quality and came super fast, absolutely no complaints.
15 June 2026
Unprompted review
Good service and follow-ups
Good service and follow-ups, delivery a bit late but manageable for time being.
17 June 2026
Unprompted review
Misleading sizes. Don’t buy online!
The Victor t-shirt I ordered was too big - I asked for size small UK, but instead I got a large size Asia. At least give me a medium Asia size if that was the case. Why large?!
The Victor skirt size I ordered was 36 (size 10 UK size) and it is too small and tight, like a UK extra small size.
The Yonex ladies small socks is too big.
14 June 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that you are not happy with the items from your order. We understand choosing sizes when shopping online can be difficult and we do include size guides within the product descriptions when these are provided by the brand. You are welcome to return or exchange unworn items, for any reason, within 30 days of your order being placed. If you believe there has been an issue with your order, or that you have received an incorrect item please contact our Customer Service team with your order number and they will be happy to help you further.
Kind regards,
Direct Badminton
excellent experience with the company's delivery service
I had an excellent experience with the company's delivery service. The order was processed quickly, and the item arrived within the expected timeframe. I was kept informed throughout the delivery process with timely updates, which made the experience smooth and hassle-free.
The package arrived securely packed and in perfect condition. The delivery was prompt, professional, and exactly as promised. It's always reassuring to receive an order on time and without any issues.
Overall, I am very impressed with the efficiency and reliability of the delivery service and would not hesitate to order from this company again. Highly recommended!
3 June 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you so much for your feedback, it is great to hear that you had such a positive experience. Thank you for your recommendation and for choosing to shop with us. We look forward to your next order!
Kind regards,
Direct Badminton
Interesting product
Interesting product, prompt delivery. First tournament approved artificial shuttle.
12 June 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear you are happy with your new shuttles. We hope you will place your next order with us soon.
Kind regards,
Direct Badminton
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We hope you are happy with your new sports gear.
Kind regards,
Direct Badminton
Best value found
Easy to find what I was looking for on the site and really pleased that it was the best price across a number of sites. Ordering was easy and it was delivered quickly and in perfect condition.
10 June 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We are glad to hear you were able to find a great deal and your order arrived in good time. We hope you will shop with us again soon.
Kind regards,
Direct Badminton
Great company to deal with
Great company to deal with. Size of my trainer was too big.. so returned with no problems and got a smaller size. Only thing I would say is it would be nice to have had free posting. Happy customer
1 June 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are glad that you were able to process your exchange so easily and hope you are happy with your new shoes. We are always reviewing our delivery policies to make sure we are offering the best price and service possible.
Kind regards,
Direct Badminton.
Good company to get your racket from
Direct badminton offer a wide range of rackets at different playing levels. The racket I received was as specified, and although have only used it once (clearly it has a different feel to my Babolat), the quality appears very good. No complaints
11 June 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We are glad you are happy with your new racket and hope you will continue to shop with us.
Kind regards,
Direct Badminton
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear you found a good deal and are happy with your purchase.
Kind regards,
Direct Badminton
Reply from Direct Sports
Hi.
Thank you for your great review. We hope you are happy with your new badminton gear and will shop with us again soon!
Kind regards,
Direct Badminton
Efficient delivery, processing and exchange
I ordered two t-shirts for my partner's birthday. I realised one of them was a size too large and asked for an exchange, which was processed quickly enough that the replacement came in time for the birthday. I was a bit concerned initially because I needed to get the replacement sent to a different address as the original delivery. I spoke to Rebecca on the phone and she got the delivery address changed without any issues. Altogether a smooth experience.
21 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that our Customer Service team was able to resolve your query so quickly, and we will make sure to pass this feedback on. We hope you are happy with your new items and will shop with us again soon.
Kind regards,
Direct Sports.
Five star all the way
Five star all the way. Great price. Speedy delivery. Well packaged. Thank you.
25 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your great review. It is great to hear about your all round great experience! We hope you will shop with us again soon.
Kind regards,
Direct Badminton
Easy to navigate site and good pricing
Easy to navigate site and good pricing. I made an error in the delivery process but they were very quick in resolving and non judgemental!
21 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are glad to hear that you found our site easy to use and that our customer service team were able to resolve your query. We hope you will shop with us again soon.
Kind regards,
Direct Badminton
The badminton racket stringing quality…
The badminton racket stringing quality is poor . String tension I requested was 24 pounds. But it felt much lower than 24. Wasted money on restringing on the new racket.
14 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that you are not satisfied with the restring on your racket. We are proud of have an experienced team of restringers, and our stringing machines are calibrated daily. Customer satisfaction is our main priority and we aim to complete every order to the highest quality. Your feedback will be shared with our team for review.
Kind regards,
Direct Badminton
A huge selection of rackets
A huge selection of racket, super fast delivery including a really good restring. I'll definitely be back for my next purchase :)
9 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear you are happy with our stringing service and that your racket arrived quickly. We look forward to your next order with us.
Kind regards,
Direct Badminton
A fair price and the order arrived at…
A fair price and the order arrived at the right time.
16 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your feedback. We are glad you found a good deal and that your order arrived on time. We hope you will shop with us again soon!
Kind regards,
Direct Badminton
Excellent product range
Excellent product range. Good prices & prompt delivery
14 May 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear you are happy with our range of products and that your order arrived in good time. We hope you are happy with your new items.
Kind regards,
Direct Badminton
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