In contradiction to others, you guy's are always on point, and even my articles get delivered mostly an hour or half an hour BEFORE the seller or whebshop can inform. Continue svp! Excellent job!
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ITS NICE BUT OFTEN HE PUT THE PACKAGE INSIDE THE BOX WITHOUT CALL OR RING THE BELL ....IT'S BETTER IF YOU TELL ME 3 HELLO MISS I'M down in front the door somebody can come bring the package.... lik... See more
Simple and fast process with Colis Privé Belux Hub. Everything went smoothly, the handling was efficient, and the service was reliable. Very satisfied with the overall experience.
After a period of 9 days my package finally arrived at your company. The positive part is, that you delivered then after only 1 day. The negative part is your communication. You only confirm a deli... See more
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Company details
Written by the company
📦 Colis Privé BeLux📦 Fast, Reliable Parcel Delivery at Your Doorstep When you shop online, the last thing you want to worry about is your parcel’s delivery. With Colis Privé BeLux, you can count on fast and reliable delivery within 24 hours in Belgium and the Grand Duchy of Luxembourg. Why You’ll Love Colis Privé: Next-Day Delivery: Receive your parcels quickly—usually by the next day! Flexible Delivery Options: Choose home delivery or pick up from a local relay point that’s most convenient for you. Track Your Parcel: Stay informed every step of the way. Customer-Focused Service: We’re dedicated to making sure your parcel arrives safely, on time, and with care. 🚚 With Colis Privé, your online shopping experience is smoother, faster, and stress-free. Because at the end of the day, it's all about getting your parcel on time and exactly where you want it. 📦 At Your Service!
Colis Prive - At Your Service!
Written by the company
- We are here for you !
- We work on improvement every single day, focusing on providing you with the best possible delivery experience. For us, quality means more than just a fast delivery. It’s about: Respecting Delivery Deadlines: Your parcel arrives on time, as promised. Optimized Customer Experience: Smooth, easy, and hassle-free service from start to finish. Commitment to Excellence: We’re always refining our services to meet your needs better. With Colis Privé, your online shopping experience is smoother, faster, and stress-free. Because at the end of the day, it’s all about getting your parcel on time and exactly where you want it. 📦 At Your Service! We are always available for you through our website www.colisprive.be.
- Nous sommes là pour vous !
- Nous travaillons sur l'amélioration chaque jour, en mettant l'accent sur la meilleure expérience de livraison possible. Pour nous, la qualité signifie bien plus qu'une simple livraison rapide. Il s'agit de : Respect des délais de livraison : Votre colis arrive à l'heure, comme promis. Expérience client optimisée : Un service fluide, facile et sans tracas du début à la fin. Engagement pour l'excellence : Nous affinons constamment nos services pour mieux répondre à vos besoins. Avec Colis Privé, votre expérience d'achat en ligne est plus fluide, plus rapide et sans stress. Parce qu'au final, il s'agit de recevoir votre colis à temps et exactement là où vous le souhaitez. 📦 At Your Service ! Nous sommes toujours à votre disposition sur notre site web www.colisprive.be.
- Wij zijn er voor jou !
- We werken elke dag aan verbetering, met de focus op het bieden van de best mogelijke bezorgervaring. Voor ons betekent kwaliteit meer dan alleen een snelle levering. Het gaat om: Het respecteren van leveringsdeadlines: Jouw pakket arriveert op tijd, zoals beloofd. Geoptimaliseerde klantbeleving: Een vlotte, gemakkelijke en probleemloze service van begin tot eind. Toewijding aan excellentie: We verfijnen onze diensten voortdurend om beter aan jouw behoeften te voldoen. Met Colis Privé wordt je online winkelervaring vlotter, sneller en stressvrij. Want uiteindelijk draait het erom dat je pakket op tijd en precies daar aankomt waar je het wilt. 📦 At Your Service! Je kunt altijd contact met ons opnemen via onze website www.colisprive.be.
Contact info
Schoondonkweg 4, 2830, Willebroek, Belgium
- colisprive.be
3.9
Great
298k reviews
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Package was just left at the front…
Package was just left at the front door, he called, dropped the package and left before I could reach the door.
We have a safe place at the side, driver didn't even took the effort to walk 10 metres.
11 July 2026
Perfect delivery
11 July 2026
The chauffeur Was perfect
The chauffeur Was perfect. He calls me before délivery so I am home. Thank you very much.
11 July 2026
Good communication and friendly…
Good communication and friendly services with the delivery person
11 July 2026
On time or even earlier, no complaints what so ever. Instead a big thanks!
In contradiction to others, you guy's are always on point, and even my articles get delivered mostly an hour or half an hour BEFORE the seller or whebshop can inform. Continue svp! Excellent job!
11 July 2026
Satisfied about the service
11 July 2026
All was fine
11 July 2026
So fast delivery
So fast delivery. Package remained intact. What else to desire. Thanks a lot for the service.
11 July 2026
Excellent delivery service
11 July 2026
Perfect delivery
11 July 2026
Perfect
On time, delivery announced, personal call when absent. Searching for a solution. Good job
11 July 2026
The deliverer could simply answer when…
The deliverer could simply answer when we say him "hello" ... apart from this, everything was all right.
11 July 2026
Delivered within the time slot and very…
Delivered within the time slot and very friendly delivery guy.
11 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Colis Privé BeLux HUB
Hello,
Thank you for taking the time to share your feedback. We take your claim very seriously.
We’re truly sorry that your experience wasn’t a positive one. That’s not what we want for our customers.
If you haven’t done so already, feel free to contact our customer service at www.colisprive.be with your parcel number and postal code — we’ll do our best to help you as quickly as possible.
Thanks again for your feedback — it helps us improve.
At Your Service! – Colis Privé
On time delivery
26 September 2025
Reply from Colis Privé BeLux HUB
Hello,
We’re sorry to hear about your recent experience and sincerely apologize for any inconvenience caused.
Since a perfect delivery depends on many factors, we truly hope you’ll give us another chance to provide you with the excellent service you deserve next time.
Thank you for your understanding, and we wish you a pleasant day.
At Your Service! - Colis Privé
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