Colco Plumbing & Heating Reviews 

642
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the team's professionalism, efficiency, and high-quality workmanship. Many people appreciate the clear communication, with staff explaining everything thoroughly and being accommodating to schedules. Reviewers frequently mention the staff's helpfulness, politeness, and dedication to getting the job done right, often going above and beyond expectations. Conversely, a small portion of people felt that the cleaning service was unsatisfactory, leaving their homes messy and not resolving the initial plumbing issue.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency, reliability, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the work is completed to a very high... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional service from Colco! They replaced our gas boiler with an air source heat pump, keeping us fully informed throughout. The team was incredibly clean and tidy, and their workmanship is seco... See more

Rated 5 out of 5 stars

We were so impressed with Colco and have recommended them to friends. Communication first class...thank you David. The team were here from 8am, worked solidly, dealt well with unexpected problems of... See more

Company replied

Rated 5 out of 5 stars

Due to an interruption to our gas supply our boiler was not working meaning we had no heating or hot water. Within an hour of contacting Colco they had someone on site who fixed the issue in a matter... See more

Company replied

Rated 5 out of 5 stars

Yet again David proactively contacted me to advise our boiler service was due. A part was needed which they sourced and arrived back couple of days later to install. They were very accommodating in... See more

Company replied


Company details

  1. #3 of 98 best companies in Plumber
  2. #1 of 105 best companies in Bathroom Renovator
  3. #3 of 77 best companies in Central Heating Service
  4. #1 of 24 best companies in Kitchen Renovator
  5. #1 of 8 best companies in Radiator repair service

Written by the company

At Colco Plumbing & Heating, we pride ourselves on providing a professional and reliable service to all of our clients. Our engineers are experts in all plumbing works, both big and small projects undertaken with the utmost care and attention to detail. We work with both domestic and commercial clients and offer free, no obligation quotes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

642 reviews

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5.0

All reviews

(642)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service from Colco

Exceptional service from Colco! They replaced our gas boiler with an air source heat pump, keeping us fully informed throughout. The team was incredibly clean and tidy, and their workmanship is second to none.

Our installation was complicated due to a messy history of legacy piping from previous systems, but they sorted it out beautifully—cleaning up and insulating everything to a very high standard. It's clear they take real pride in their work. I highly recommend Colco and will definitely use them for all my future plumbing needs.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Always exemplary service from Colco

Always exemplary service from Colco. Friendly, expert and efficient workers. Honest and fair prices. The Real Deal. Thanks again

11 June 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you John, your feedback is much appreciated

Rated 5 out of 5 stars

Excellent Local Plumbing Company

Efficient, reliable and value for money over a range of services when completing a refresh on our cloakroom. Nothing was to much trouble including keeping me informed as to timings of the work. Absolutely no hesitation in recommending this local company. Thanks guys.

28 May 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you so much for taking the time to leave such a wonderful review

Rated 5 out of 5 stars

* stars again.

Always available, always dependable. Professional trustworthy and so efficient.
We had Colin who was great. Nothing too much trouble and he had a nice air of 'I can cope' no matter what problem was presented to him. Thanks again Colco and the team.

29 May 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you so much for your review Joyce - we will be sure to let Colin know

Rated 5 out of 5 stars

Boiler service carried out…

Boiler service carried out successfully. Finn Boag arrived on time, was easy to interact with.

21 May 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you for taking the time to leave us a review, very much appreciated

Rated 5 out of 5 stars

I had an emergency situation and from…

I had an emergency situation and from the first phone call the response was excellent. They solved my issue quickly and kept me informed throughout. The engineer arrived got on with the job and explained and repaired what he found to be wrong. Quality service at a fair cost. I will be using Colco Plumbing & Heating for my annual service. Highly recommend

15 May 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you Lesley - always a pleasure

Rated 5 out of 5 stars

Excellent service

Needed a plumber really quickly to disconnect a fridge. I was assured someone would be there in time and - sure enough - a very helpful and capable lad turned up in good order.

11 May 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you so much for taking the time to leave us such a lovely review

Rated 5 out of 5 stars

1st Class Service

The guys did a great job at my house. 1st class service and nothing's too much trouble. Thanks Colco

24 April 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you so much for your positive feeback - delighted to be of service

Rated 5 out of 5 stars

A quality Company

we had a leak issue in our commercial boiler system within a large family home, which only presented itself on a Friday afternoon! i spoke to Nicky at Colco and she arranged for her engineer to attend on the Saturday to effect the repair. a first class service, thank you.

27 April 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Delighted to be of service Colin and thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great service

Helpful, on time and diagnosed/explained the issue with the central heating promptly.

17 April 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you for your review Sarah - very much appreciated and we are always glad to assist

Rated 5 out of 5 stars

Central Heating Upgrade

What started as simply replacing some radiators, it grew into a much bigger job. End result was that piping needing updated to enable the radiators to perform to capacity. Thankful that they brought experience and commitment to bear to establish the root cause of the problem, and implement the required changes.
All working well now, and would recommend Colco if you are looking to get work done.

9 April 2026
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thanks for your review Charlie - always glad to help.

Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Tenant boiler went down, engineer attended with in the hours, new boiler was supplied and fitted within 24 hours which was a holiday weekend. Happy tenant and Agent.

3 April 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you for your review Iain - your positive feedback made our (public holi) day :) Always a pleasure.

Rated 5 out of 5 stars

5 star company

Once again Colco deserve a great review. Lovely young respectful engineer who arrived on time. Very helpful with a couple of my queries. All very efficient. See you next year!

24 March 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you Seonaid - always a pleasure

Rated 5 out of 5 stars

Excellent job again

Excellent job again. Plumber kept us informed us of work being done. Definitely recommend them and will definitely use them again
Thanks again

25 March 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you Susan - always a pleasure

Rated 5 out of 5 stars

Boiler Issue

Very responsive to attending and fixing the problem. Called David Monday morning, engineer attended late Monday night which suited us as we were working. Diagnosed the issue, then returned the next day with the part to install

23 March 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Always a pleasure and glad we could get things fixed for you, thank you for taking the time to review

Rated 5 out of 5 stars

It was all great

It was all great, they came when they said they would. Helpful,friendly and the finish is better than I could imagine

23 March 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Hi Pam - thank you for taking the time to post a review - hope you are enjoying your new shower!

Rated 5 out of 5 stars

Excellent company to work with

Excellent company to work with, all completed as promised, to a high standard and on time. Would highly recommend.

23 March 2026
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you Bruce for taking the time to review our service

Rated 5 out of 5 stars

Amazing service

Amazing service
Took time to check the whole boiler, not just a quick look - very impressed, lovely lad who was punctual friendly and very good

20 February 2026
Unprompted review
Colco Plumbing & Heating logo

Reply from Colco Plumbing & Heating

Thank you for taking the time to review our service Mairi and for your kind words (which we will pass on to the lovely lad!)

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