Chatgpt Reviews 3,134

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,173 reviews, most reviewers were let down by their experience overall. Many customers found the artificial intelligence to be unreliable, often failing to follow instructions, making mistakes, or providing incorrect information. The product's performance was frequently criticized for being downgraded over time, leading to frustration and a decrease in usability for various tasks. Reviewers also expressed dissatisfaction with the service, particularly regarding subscription issues, such as automatic renewals despite attempts to cancel, and problems with accessing paid features. However, some customers also noted that the AI can be helpful for simple translation projects, text correction, and quick questions. A few other people also felt that it works fast and is capable of generating impressive images and assisting with research, sometimes even replacing traditional search engines.

What people talk about most

User experience

Reviewers mention negative feedback about user experience, with many expressing extreme disappointment and... See more

Artificial intelligence

Reviewers highlight negative aspects of artificial intelligence, with many describing it as the "worst AI... See more

Product

Consumers find product to be negative, with many reviewers expressing significant dissatisfaction and calling... See more

Service

Customers consistently note negative experiences with service, describing it as the "poorest service" and... See more

Subscription

Clients share negative opinions on subscription, with many expressing dissatisfaction due to issues like core... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I love this software! I use it for grammar, spelling and for some coding issues from time to time. It is very helpful, and I often want to purchase the subscription. Also, would consider doing the 23... See more

Rated 2 out of 5 stars

As useful as some of the information is, it continues to give incorrect info. It seems every question I ask I have to correct it or ask are you sure? Can’t understand why a simple direct question... See more

Rated 2 out of 5 stars

Writing in May 2026. I have used Chat GPT for a simple translation project and text correction. For that purpose, I have taken out a paid subscription for a month. Chat GPT is EXTREMELY AGGRESSIVE in... See more

Rated 1 out of 5 stars

Absolutely awful experience. It wasted two hours of my time trying to do something simple, then when I asked for my money back, they refused. Garbage company. Never giving them another cent.


1.6

Bad

TrustScore 1.5 out of 5

3k reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

yesterday my wife received a message…

yesterday my wife received a message sent to my email on a news feed. i did not read the message but the long and short of it was that i could start my account at the original 19.99 today they did take 19.99 erom my bank. i started using the app and at first all was well and good but after 3-4 images edited i noticed that all of the images i have edited through chatgpt were locked in place and not useable. No communication as to why. i say again i hate leaving a bad review but something needs to change.

23 June 2026
Unprompted review
Rated 3 out of 5 stars

Although it's a great tool

Although it's a great tool, i'm not quite sure about the accuracy of the responses. Even after clarifying that only refer to the official resourcse, info is derived from somewhere else and i have to check manually eveything. I hope they solve it, otherwise its mindblowing

16 June 2026
Unprompted review
Rated 1 out of 5 stars

The longer I use ChatGPT

The longer I use ChatGPT, the more disappointed I become, even as a Plus subscriber.

The platform often feels unnecessarily slow, and the overall user experience has become increasingly frustrating. Tasks that should be simple sometimes take much longer than expected, which negatively affects productivity and workflow.

As a paying customer, I genuinely expected a faster, smoother, and more reliable experience. I hope the team can continue improving performance and responsiveness, as these issues can be quite discouraging for regular users.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

ZERO customer service at Claude

I have an active subscription with with Claude. Used the free app to test then signed up. I'm paid up but my account is still considerd"free" and limited despite my payment. I have wasted hours trying to correct this but every time I get to a certain point with their AI....yes I;m informed I need to subscribe to continue because I have used up my free inventory. TERRIBLE customer service. AI in this case is stunned and clearly they dont care much about customer service and put all their customer service in the hands of AI. I strongly suggest you look around.

22 June 2026
Unprompted review
Rated 3 out of 5 stars

ChatGPT review

ChatGPT is a very useful tool for writing, brainstorming, and answering questions as well as building guidelines. It saves me a lot of time in my daily work and my life. However, it occasionally provides inaccurate information, so I still have to double-check important details.

22 June 2026
Unprompted review
Rated 2 out of 5 stars

Most of it's answers are stochastic

Most of it's answers are stochastic: it's basically just repeating what you told it back to you, with little added insight. I also noticed it's highly biased to post modern, western perspectives which likely derives from it's pre-training dataset. This is a problem for a tool that's being used across different cultures and it might lead to what philosophers call an epistemic monoculture.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

ChatGPT is the worst thing I've ever used

The dumbest thing ever made it forgets everything basically instantly, its code barely even works, doesn't listen well at all, and its code is basically never what you ask for. It has some of the most annoying restrictions I have ever seen in my experience of using AI and if OpenAI is going to waste water on this thing; they need to make it actually smarter. I asked to make me a Minecraft horror mod and its taking days all because it keeps forgetting what I say, it can't make everything in 1 because its making the code fail with compile errors, and more. I genuinely only use ChatGPT because it's just smarter than Gemini, they give you the smallest chat limit, can't upload, images, chats, files, videos or anything unless you buy their Plus subscription which is just ridiculous because nobody wants to spend a $30 subscription for what should be given to people. OpenAI already makes millions everyday and they still can't cut a bit of slack for people

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Chatgpt waste you time

Chatgpt waste you time, this is really the most idiot and censorship website i ever see. Chatgpt automatic used this always: We are sorry, but the prompt may violate our guidelines regarding nudity, sexuality, or erotic content. If you think we are wrong, please try again or change your prompt. Even you don't violate any rules they doing this 3 times so you reach you limit. Its always i tried with other accounts on other PC and my friend also tried this. Wel congrats who ever made this you got the reward from most idiot in the world really

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor Customer Support After a Business-Critical Outagee negative reviews

I rarely leave negative reviews, but I'm extremely disappointed with my experience.

I was a paying ChatGPT Pro subscriber when a core Codex feature (Computer Use) stopped working for several days. The outage significantly disrupted my business and forced me to purchase a competing AI subscription so I could continue working.

I reported the issue promptly, spent hours troubleshooting, and provided extensive diagnostic information to help OpenAI investigate. Support acknowledged the issue and even stated that a pro-rated refund could have been considered. However, because the support process extended beyond the original billing period, I was ultimately told that no refund, account credit, or goodwill compensation could be provided.

What disappointed me most wasn't the outage itself—it was the handling of the situation afterward. Despite reporting the issue while I was a paying customer and cooperating throughout the investigation, the final outcome was that the passage of time during the support process meant no resolution was available.

As someone who mentors coaches and regularly recommends software, I can no longer recommend ChatGPT Pro or Codex based on this experience. The product has a lot of potential, but when something goes wrong, the support experience has left me with very little confidence.

I hope OpenAI improves both its customer support processes and its approach to resolving issues that materially affect paying customers.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

ChatGPT constantly wants to argue about everything......

ChatGPT constantly wants to argue about everything. It doesn't feel like a conversation anymore. It keeps trying to steer you in the wrong direction. It's also set up so that whenever certain topics come up, it immediately switches into debate mode instead of just talking things through and thinking along with you. I mean, if I wanted to argue all the time, I would have talked to another person instead. It's constantly saying things like, "Yeah, but you shouldn't assume that..." or "I'd be careful with that conclusion..." It keeps making you feel like you're the crazy one. This became so annoying that I canceled my subcription.

20 June 2026
Unprompted review
Rated 2 out of 5 stars

Unexpected Third-Party Billing Enrollment and No Real Support

I've been a paying ChatGPT Plus subscriber for quite some time, and while I still find the product useful, my trust in it has declined significantly.

First, accuracy. ChatGPT often presents speculation, assumptions, or generalized information as though it were established fact. The answer is too frequently incorrect or could have been verified with additional research. I often find myself repeating the same instructions multiple times to get a narrow, direct, evidence-based answer instead of a vague or overly generalized one.

Second, transparency. My ChatGPT Plus subscription renewed on June 19, 2026. The same day, I received an email from Stripe Link stating that my Link wallet was ready and referencing my OpenAI subscription. This came as a complete surprise because my ChatGPT billing page showed no indication that Link was involved. When I investigated, Link recognized my phone number and attempted to onboard me into a Link wallet account. Link would let me log in, but I could not find a way to opt out without first completing the registration process. I found that troubling. If a routine subscription renewal can trigger enrollment into a third-party payment ecosystem that was never clearly disclosed to me, it raises questions about what else may be happening behind the scenes.

Third, customer support. There is effectively no meaningful support within ChatGPT itself. I was directed to OpenAI's Help Center and had to log in again separately. When I asked a specific question about the Link enrollment and what information had been shared, the support AI responded with unrelated instructions about exporting data and deleting my account. Repeating and clarifying the question produced the same result. Requests for human assistance received no meaningful response. I was unable to get a straightforward answer to a legitimate privacy and billing concern.

Fourth, usage limits. Even as a paying subscriber, file upload limits seem inconsistent and unpredictable. Sometimes I can upload many related files, while other times I am limited to only a few. This makes it difficult to analyze or summarize groups of related documents.

ChatGPT remains a somewhat useful tool. I use it for personal finance summaries, fact-checking news and social media claims, translation, drafting emails, searching for help instructions for other sites, and many other tasks. The problem is not usefulness. The problem is lack of consistency and a dissolution of trust.

Accuracy, transparency, confidentiality, and support are essential. When the system confidently provides incorrect information, when billing-related relationships are not clearly disclosed, and when support cannot answer specific questions, confidence in the platform erodes.

For me, the issue is no longer whether ChatGPT is useful. I use it. It helps me. But I've lost confidence in its accuracy, transparency, and support. The Link incident caused me to question the confidentiality of information associated with my account.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Dont buy

All i can say is, if this is what society is relying on, we are cooked. Computers will always be computers, dont understand simple things because they are not human. But this knows how to break your phone. I know you are wondering how, it will make u break your phone yourself as it drives u mad

19 June 2026
Unprompted review
Rated 1 out of 5 stars

I had a very negative experience using…

I had a very negative experience using ChatGPT. It generated inappropriate content that was completely unacceptable and not what I intended. This raised serious concerns about safety and content moderation. I do not recommend it based on this experience, as it failed to meet expectations for responsible and reliable output. It was talking about nacked minors stay away

18 June 2026
Unprompted review

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