Claudia was an absolute star. I cannot begin to explain how much of an annoying customer I probably was, with probably over 90 emails in a chain, not once did she show any signs of frustration, sendin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Angus and Gracie both made the full experience in dealing with Charles and Dean feel seamless and stress free. From start to finish, I felt well taken care of knowing they fully understood my needs.... See more
Company replied
Exceptional service and communication from start to finish. Andrew helped me over several months to find the right finance product for the biggest car purchase of my life. He took his time to explain... See more
Company replied
Fantastic experience working with Dylan & Cameron, extremely helpful, they went above and beyond to keep me happy and clear any obstacles in our path. This is the first time I’ve used Charles & Dean a... See more
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Company details
- #10 of 100 best companies in Finance broker
- #6 of 110 best companies in Alternative Financial Services
- #2 of 15 best companies in Auto broker
- #7 of 63 best companies in Car finance and loan company
- #10 of 166 best companies in Non-bank financial service
About Charles & Dean
Written by the company
About Us
At Charles & Dean, we offer finance solutions with a difference. We focus on you, and our knowledgeable specialists arrange bespoke and competitive finance packages suited to your unique circumstances. We pride ourselves in our approachable customer service.We can provide a range of independent finance options to help businesses and individuals thrive, from Asset and Vehicle finance through to Cash Flow finance.
We work collaboratively across all sectors, whatever your need – a specialist piece of equipment, new premises, increase innovation and growth reducing risk – we work to know you, tailoring solutions to enable your plans prosper.
We help individuals fund their dream cars whether it is a high value vintage car, supercar or daily run-around.
Through a network of trusted partnerships, in depth financial and market knowledge, we identify the best financial products and solutions that are right for you and your commercial needs.
Contact info
2, The Granary, Copthill Farm Enterprises, PE9 4TD, Stamford, United Kingdom
- 01780 763836
- info@charlesanddean.com
- charlesanddean.com
5.0
Excellent
907 reviews
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Hasn’t replied to negative reviews
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Fantastic service
Fantastic service, and really helpful throughout. Olly and Beth were great, can't recommend them enough! Looking forward to enjoying the car 🙌
8 July 2026
Amazing and rapid Service
Cant thank Dorian, Emily and Cameron enough! Turned the whole deal around in no time.
Very professional and informative on all stages of the process, highly recommended!!
Will most definitively use again. Thanks once again to Charles & Dean
8 July 2026
What a great experience
What a great experience. I was recommended Charles and Dean by my friend who'd used them in the past and i'm so glad I took his advice. Seamless financing from the first call to the money trading hands for my new Harley :) Couldn't be happier with the service. Thanks.
8 July 2026
Unprompted review
Reply from Charles & Dean
Thank you for your wonderful review! We're delighted your friend recommended us and even happier to hear we lived up to your expectations. It was a pleasure helping you secure your new Harley, and we hope you enjoy every mile. We really appreciate your support!
Great experience!!
Nicola was great and Gracie and David were fantastic at getting all the final details put in place. Would highly recommend and will use again.
30 June 2026
Reply from Charles & Dean
Thank you for your fantastic review and recommendation. We're delighted Nicola, Gracie and David helped make everything come together smoothly. We truly appreciate your support and look forward to helping you again in the future.
Lucy and Stuart held my hand and guided…
Lucy and Stuart held my hand and guided me patiently through the process and did as much as possible to shuffle the finance and seller along!
The team were brilliant!
23 June 2026
Reply from Charles & Dean
Thank you for your fantastic feedback. We're so pleased Lucy and Stuart were able to make your experience a positive one from start to finish. Your recommendation and support are greatly appreciated, and we look forward to helping you again in the future.
The patience of George
George was extremely helpful and professional throughout the process.
Guiding me through technical glitches with grear patience.
4 July 2026
Reply from Charles & Dean
Thank you for your kind review. We're so pleased to hear George was able to support you throughout the process and help you overcome the technical issues with patience and professionalism. We really appreciate your feedback and hope to assist you again in the future.
Reply from Charles & Dean
Thank you for your fantastic review! We're so pleased you had such a positive experience with us. We really appreciate your support and hope to help you again in the future.
Excellent Experience
My second time using C&D and both times the service has been friendly, professional and efficient.
19 June 2026
Reply from Charles & Dean
Thank you for choosing us again! It means so much to have your continued trust, and we're delighted you've had another positive experience. We really appreciate your support and look forward to helping you again in the future.
I can't recommend Georgina at Charles &…
I can't recommend Georgina at Charles & Dean highly enough.
From start to finish, Georgina was fantastic—professional, knowledgeable, responsive, and incredibly supportive throughout the entire process. She was always quick to answer questions, kept me updated at every stage, and made what can often be a stressful experience feel straightforward and manageable.
Nothing was ever too much trouble, and her communication was excellent throughout. I always felt confident that everything was in hand, and her dedication and attention to detail really stood out.
If you're looking for a broker who genuinely cares about their clients and goes above and beyond to get the best outcome, I would recommend Georgina in a heartbeat.
Thank you, Georgina, for all your help and support!
2 July 2026
Unprompted review
Reply from Charles & Dean
Thank you so much for your wonderful review. We're thrilled to hear you had such a positive experience and that you felt supported every step of the way. Your recommendation is truly appreciated, and we're so pleased we could make the process as straightforward as possible. Thank you again for putting your trust in us, particularly Georgina, and we look forward to helping you in the future.
Reply from Charles & Dean
Thank you for the fantastic review! We're delighted you had such a great experience. We really appreciate your support and hope to help you again in the future.
Tim was excellent
Tim was excellent, very communicative and when I needed to stall he was respectful…after stalling I decided to move forwards and the money arrived in my account within days…excellent service.
1 July 2026
Reply from Charles & Dean
Thank you for your wonderful review. We're delighted to hear Tim kept you informed throughout and gave you the time and support you needed. It's great to know everything came together quickly once you were ready to move forward. We really appreciate your feedback and look forward to helping you again in the future.
You are really helpful
You are really helpful, friendly, spoken well and fund me a good rate.
Thank you all.
Daniel
1 July 2026
Reply from Charles & Dean
Thank you for your lovely review, Daniel. We're so pleased our team was able to find a competitive finance solution for you while making the experience friendly and straightforward. We really appreciate your kind words and hope to help you again in the future.
Great service from start to end
Great service from start to end. We had a few issues but Jack found ways to overcome it. Always a pleasure dealing with Jack at C&D
1 July 2026
Reply from Charles & Dean
Thank you for your great feedback. We're delighted to hear Jack was able to find solutions and keep everything moving despite the challenges. We'll be sure to share your kind words with him, and we look forward to helping you again in the future.
Best External Finance!
Nicola, Claudia and Emily were the best. They made the process so easy and helped us every step of the way. No matter how much back and forth there was, they were consistently helping with no complaints. Appreciate the team so much! Will definitely be choosing C&D again
1 July 2026
Reply from Charles & Dean
Thank you for your fantastic review! We're so pleased Nicola, Claudia and Emily were able to support you throughout the process and make everything as smooth as possible. We'll be sure to pass on your lovely feedback to the team. We truly appreciate your support and look forward to helping you again in the future.
Very helpful easy process was always in…
Very helpful easy process was always in contact especially when I had any questions. Would recommend Charles and Dean
23 June 2026
Reply from Charles & Dean
Thank you for your kind review. We're so pleased you found the process simple and that our team was on hand to answer your questions throughout. Your recommendation is greatly appreciated, and we look forward to helping you again in the future.
Claudia was excellent at sorting my…
Claudia was excellent at sorting my requirements for my finance very professional answered any questions I had and very prompt via email and phone. Always keeps you updated. And then she passes you to Emily to do the finishing bits and they both keep you updated with everything that’s happening. Many thanks and I would recommend you to anyone who needs finance to fund your dream.
27 June 2026
Reply from Charles & Dean
Thank you for your wonderful review and recommendation. We're delighted Claudia and Emily were able to guide you through every stage of the process and keep you informed along the way. We'll be sure to pass on your kind words to them both, and we hope you enjoy your new purchase!
Reply from Charles & Dean
Thank you for taking the time to leave this great review. We have passed your kind words onto Angus & Gracie.
I would highly recommend Charles & Dean…
I would highly recommend Charles & Dean for anyone looking for finance.
Dylan and Lucy were both fantastic throughout the whole process. They were professional, friendly, and always happy to answer our questions. They explained everything clearly and helped us secure our HP agreement smoothly.
The whole experience was straightforward and stress-free thanks to their excellent support. I wouldn’t hesitate to use them again in the future.
19 June 2026
Reply from Charles & Dean
Thank you for your fantastic review and recommendation. We're so pleased Dylan and Lucy made the process clear, straightforward and enjoyable from start to finish. Your feedback is greatly appreciated, and we look forward to helping you again whenever you need us.
I contacted David Pinder late in the…
I contacted David Pinder late in the day on Tuesday and by Thursday everything was completed. This was done with very little fuss or inconvenience and the follow up by Beth to keep me in the picture was excellent.
26 June 2026
Reply from Charles & Dean
Thank you for your fantastic review. We're so pleased David and Beth were able to get everything arranged quickly while keeping the process simple and hassle-free. We really appreciate your feedback and hope to assist you again in the future.
Impeccable communication strategy…
Impeccable communication strategy ensuring a faultless experience from first contact to collecting my vehicle. Could not praise highly enough. I send my kindest regards to both Jack and Emily. John
26 June 2026
Reply from Charles & Dean
Thank you so much for your wonderful feedback, John. We're delighted to hear that Jack and Emily made your experience such a positive one from start to finish. Your kind words and recommendation are truly appreciated, and we'll be sure to pass on your regards to them. We hope you enjoy your new vehicle!
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