AI
Investigate, page, and catch up with @Rootly in Microsoft Teams.
Mention @Rootly in Teams to investigate, check recent deploys, page responders, and catch up on the bridge.
Changelog
AI
Catch up on any incident in seconds with AI Timelines.
AI Timelines pins a live AI summary and the key moments of every incident in Slack, so anyone can catch up in seconds. Now in early access.
AI
Cover shifts, find out who's on call, and start retros with @Rootly.
Rootly AI can now create overrides, look up who's on call, create retrospectives, and answer questions about Rootly.
Incident response
Keep every stakeholder informed without leaving the incident.
Use Rootly Status Pages to update customers, executives, and internal teams in real time, right from the incident.
On-call
On-Call Paging in Microsoft Teams.
Rootly On-Call now pages responders, posts alerts, and lets them acknowledge, escalate, and resolve right in Microsoft Teams.
AI
Control AI output across your organization.
AI Instructions guide Rootly Agents on how to carry out tasks and respond to requests, so every automated interaction works the way your teams do.
Retrospectives
A retrospective template with opinions
The Rootly Retrospective template has seven sections that put contributing factors before root cause, with AI drafting a blameless first pass.
Workflows
Keep everyone current in a Slack Canvas.
Rootly workflows now create and update Slack Canvases, so anyone can follow an incident in the channel they already use.
Catalog
ServiceNow CMDB is now your Rootly catalog.
Import your ServiceNow CMDB into Rootly and keep it in sync, so you run incidents off one source of truth.
AI
Never lose the call transcript.
Scribe joins your incident call, transcribes live with speaker labels, and makes every call part of your incident record.
AI
Related Incidents detected automatically.
Rootly's agent posts the most relevant past incidents into your incident channel, before anyone thinks to go looking.
Mobile
The Rootly Agent is mobile.
The Rootly Agent is now in the mobile app: catch up on an incident, gather context, and act, without opening a laptop.
Action items
Custom fields on Action items.
Tag tasks and follow-ups with the same custom fields you use on incidents, then filter, report, and automate on them.
AI
Meeting Scribe speaks your language.
Meeting Scribe now detects the language spoken on your incident call and transcribes it automatically — no setup needed.
Catalog
Sync your catalog, and mute pages during Alert storms.
A new CLI syncs your catalog from GitHub, Backstage, and more. Plus: mobile alert muting and an Upwind integration.
AI
Rootly AI connects to your observability stack and beyond.
Connect your observability, code, infrastructure, feature flag, ticketing, and documentation tools. Read-only, no data stored.
Configuration
From sign up to incident-ready in minutes.
One command sets up your team, on-call, alerting, and status page, then pages your phone to prove it works.
On-call
The on-call widget, 24-hour time, and a new Alerts table.
Three new features for responders: 24-hour time, a live on-call widget in the sidebar, and a customizable Alerts table.
Retrospectives
Retrospective templates with customizable AI-blocks.
AI blocks turn incident data, Slack, and call transcripts into a quality first draft, with every prompt and source in view.
AI
Ask anything about an incident, right in the web app.
The Rootly Agent now lives in the web app: a chat panel on every incident that answers from live incident context.
Catalog
Build incident response around your live Cortex catalog.
Sync Cortex entities into Rootly so responders always work from the current state of your services, teams, and owners.
Mobile
Bring your Intune protection policies to Rootly mobile.
The Rootly mobile app now enforces Microsoft Intune app protection policies, with no full device enrollment required.
On-call
Pay calculator for global teams.
The On-Call Pay Calculator now supports global teams: run pay reports in any timezone or per user, filter by team and schedule, and export the results.
AI
@Rootly AI Agent in Slack.
The @Rootly Agent in Slack reads incident data, channel discussion, and call transcripts so you can ask in plain language for updates and changes.
Users & permissions
Rootly MCP supports OAuth 2.0.
The Rootly MCP server now supports OAuth 2.0, so AI agents sign in and get scoped, short-lived tokens instead of long-lived API keys.
On-call
Paging based on Functionalities.
Page by what's broken: once a Functionality has an escalation policy, you can page it from the manual paging modal on web, Slack, and mobile.
Incident response
SLA driven follow-up tasks.
SLA policies for incident follow-ups set deadlines for assigning and completing action items, scoped by severity or service, and notify managers when late.
Configuration
Live mode on the Alerts view.
Live Mode on the Alerts view streams new alerts into the table as they arrive, with no page reloads and no lost filters or selections during busy incidents.
AI
The Rootly Claude and Cursor plugins.
Official Rootly plugins for Claude Code and Cursor, backed by the hosted MCP service, let engineers check on-call and investigate incidents from their tools.
On-call
Page only when it matters with Deferred Paging.
Deferred paging lets you hold low-urgency alerts outside business hours and surface them when your team is actually working.
