David Wright

Dear Customer,

Thank you for taking the time to share your Skycity Online Casino review. We are truly sorry to hear that your experience did not meet your expectations, particularly regarding the verification process.

We understand how frustrating delays during KYC verification can be, especially when you are eager to enjoy the platform. While we aim to ensure a smooth and secure process for all players, we acknowledge that extended waiting times can impact the overall experience.

Please rest assured that your feedback is valuable and helps us improve our services. We encourage you to reach out to our support team so we can look into your case more closely and assist you further.

Please contact us via email at info@skycitycasino.me
or through the live chat on our website so we can review your situation in detail.

Best Regards,
Skycity Online Casino team

Dear David,

Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations.

We understand how disappointing it can be when games do not perform smoothly on mobile devices, and when verification takes longer than expected. We also appreciate your comments regarding bonus conditions, as wagering requirements are an important part of the overall experience.

Please contact us via email at info@cosmocasino.me
or through the live chat on our website so we can review your case in detail and assist you further. Your feedback helps us improve our services.

Best Regards,
Cosmo Casino team