Gerald Estoesta

PAYOUT DELAY. I'LL BE BACK TOMORROW TIL I GET MY PAYOUT :) ENJOY THESE 1 STAR REVIEWS FOR NOW

Here I am day 2 of writing a 1 star review until qt support notices me and stops ignoring my concerns. Day 9 of my payout request not getting processed and approved while they said on the initial email confirmation that review will take 3-5 business days only. Well its been 6 business days and I have not gotten any follow up and Fes/Victorqt (discord username) which is the one and only account manager on qt capital has been ignoring me. He said he was gonna issue my qt capital account last friday and up to this day hes been ignoring me for a week. I know im not the only customer and im not feeling entitled but he has the time to reply to other traders while ignoring my dms even when i tag him. Kudos to this guy.

Let the record show that they have sent us email and announcement that all pending payuouts will be resolved by June 22. Guess what? June 23 there are still people who have not been approved or have been approved but their payouts have not been credited yet. PROMISES ARE TRULY MEANT TO BE BROKEN. NICE QT SUPPORTS WELL PLAYED!!!

Again i will not stop till I get my issue fix and I dont care whether my reviews tanks your trustpilot rating. Last week it was 4.1 now it 4.0. Im excited to see it below 3.9. Lets keep the negative reviews coming guys. I know im not the only one with issues like this everyday.

How much more will you break your promise??? You said you were gonna process all pending payouts by June 22. Today is June 23 and I still havent gotten my payout let alone a payout approval. Also I want to mention the only QT capital account manager @Fes / @victorqt (username on discord) has been COMPLETELY ignoring my DMs and requests and they also banned me from all their discord channels. On top of that, I have sent dozens of tickets WITHOUT A SINGLE REPLY from the risk team. U have raised this issue before with Alex the co founder and I have all the documentation of our conversation and he said he will make sure to do better BUT THERE IS NO IMPROVEMENT WHATSOEVER. Their support team are all useless and doesnt care about their traders at all. They even send emails regarding new QT system that advertises better communication and faster response time. ITS BEEN A WEEK AND I HAVENT GOTTEN A SINGLE REPLY. SP IM GONNA WRITE 1 REVIEW A DAY UNTIL MY PAYOUT ARRIVES.

I only have 1 genuine advice to new and existing traders who want to try Quant Tekel. STAY AWAY!!!!! DONT GET HYPNOTIZED BY THE CHEAP BUY ONE TAKE ONE CHALLENGES. STAY AWAY AND SAVE YOUR HARD EARNED MONEY

Its been 5 business days since I requested a payout but there's no email, no approval, no acknowledgement, and when you try to raise the issue on their discord they ban you. What a complete joke. They also emailed all of us and promised every payout would be settled by June 22 so I will be posting another update review if they cannot keep their promise AGAIN. Also, Fes or victorqt, the only QT capital account manager and the only support thats supposed to help has been ignoring me, not reading DMs on discord. Im perma banned all the time whenever I say something so I always dm this guy but he just completely ignores it LMFAO. Im a qt capital account holder by the way and this is how I get treated. INSANE!!

They also got removed from propfirmmatch by the way, not because of shady business but because they could not deliver requirements or anything on time. On top of that they are removing tradelocker which has been my one and only platform to trade with and now im stuck and have to deal with mt5

When are you gonna allow qt capital account holders to purchase regular challenges with the assurance of NOT getting their future payouts converted back to qt capital? This is absurd. Have you ever seen a business refusing their own customers to buy their product again? I swear qt cap is the worst thing that happened to this firm ever. Only good for the company not for the trader. Just my opinion and Im posting this here cause every time I ask discord I get banned. So yeah.

I have a funded account issued at June 1. Its a 2 step account with 14 day payout cooldown. Today is June 16 and the payout button is still not showing on my dashboard. I dont know what they did but the other account which I also received on the same date I was able to request payout last night. On top of that no one is answering my ticket even though they explicitly sent an email announcement saying we will have better communication and faster response time. Clearly there's been no improvement at all.

Edit: After 1 day of delay the payout button showed up and I just requested a payout

accounts 2134197 and 2136899 are two challenge i passed and i was wrongfully breached by a false reason. you guys sent me evidence and i manually confirmed it and I definitely did not violate any of those rules. So I demand my 2 funded accounts. This guy Alex "co founder" talked to me inviting me to qt capital and I raised the issue and he said hes gonna get someone to fix it within 24 hours. fast forward 1 week later still no reply or email from risk team.

Before you reply, I have screenshot of our whole conversation so I suggest you carefully choose your reasons.

GOD IM SO DONE WITH THIS FIRM.

REQUEST PAYOUT DAY - APRIL 22
GOT AN UPDATE MAY 2 - SAID THEY NEED 14 DAY EXTENSION

MAY 11 SOMEONE EMAIL ME SAID IT WILL BE FINISHED WITHIN 48 HOURS

FAST FORWARD STILL NO UPDATE AFTER 72 HOURS.

HOW HARD IS IT TO PROCESS A PAYOUT???? PLEASE TELL ME GUYS.

LAST DECEMBER SAME THING HAPPENED I REQUESTED PAYOUT ON DECEMBER 14TH AND GOT NOTHING UNTIL FEBRUARY. 2 MONTHS DELAYS FOR 1 PAYOUT REQUEST AND ENDED UP GETTING DENIED FOR 3 PAYOUTS.

THEY ARE SO PROUD TO POST PAYOUTS LESS THAN 100 DOLLARS THAT THEY PROCESS ON THE SAME DAY AND APPROVE ON THE SAME DAY BUT THEY CANT DO THE SAME TO ANYTHING MORE THAN 500 OR 100 $


SOME PEOPLE FROM DISCORD SAYING THEY HAVE PAYOUTS APPROVED ALREADY AND STILL NO PAYOUT DISBURSED AFTER 6 WEEKS. THATS INSANE!!!!


CHOOSE YOUR PROP FIRM WISELY

I would argue that im one of the most loyal customer with this firm and I stayed even though they do nothing but downgrade their system.

First of all they now have officially ignored my emails for the past week. take note, email is the only way to communicate with them. Discord? what a joke. they will only reply to you with general concerns but they cant help if you have concerns regarding your account because you need to reach out to risk team which before you could do in live chat but no more live chat. they removed it with the reason to improve their communication and support (LMFAO).

I have stayed long enough with this firm and spent thousands of dollars yet never gotten a single payment. Dont get me wrong I am profitable. I have a pending payout which is my 4th one. and another 1 waiting for payout cooldown. I guarantee you they'll come up with excuses everytime to either deny or bring you back to challenge phase saying you breach 1 rule even though you didnt.

Im still a customer but I am EXTREMELY DISSATISFIED FOR A LONG already. But THIS IS NOT HOW YOU TREAT A CUSTOMER WHO IS JUST FRUSTRATED BECAUSE OF THE COMPANY'S LACK OF SYSTEMATIC SOLUTION TO A GROWING PROBLEM. Imagine you love McDonalds and still go back even though there's a person or food or service you didnt like. For me QT has cheap challenge and nothing more.

CHOOSE YOUR PROP FIRM WISELY

Unfortunately I have to write another 1 star review because they dont seem to care much how many emails I have already sent and no one is replying. 1 week has passed and I still dont have my funded account which they typically only process within 48 hours. So here I am writing another negative review which I do not enjoy doing but its the only way someone will notice my concern. They also perma banned me on discord general chat. None among those supports also check their DMs so its useless. The QT dashboard dont have live chat as well.

You guys can say whatever reason you can think of. But all I care about is the opportunity cost that I am losing every passing day im not trading my funded account. And you cant compensate me for that so just process my funded account. Thank you

I requested a payout last April 22nd and got delayed for 10 days without any update. May 2 I got an email saying the system is down so they will take 14 days again to complete but they will compensate and give 1% on the next payout. This is a pointless compensation. Anyone would think that if you blow the funded account before the next payout then you wont get that 1% compensation. Shouldn't that be given along with the current payout?

I went to discord saying the exact same words politely while mentioning the co founder Alex. But a few seconds not even a minute passed my message got instantly removed. Maybe it was flagged but I genuinely asked politely for them to do better.

Whats worse is I got perma banned on general chat. No other way to contact support cause they dont have live chat. Only reachable via email which they will look at after 48 hours.

Dont get me wrong im thankful for the compensation but its basically useless if you dont reach the next payout. I would rather have the payout now without compensation. Or better to give the compensation along with the payout. Thats better.

PS. Im not writing this review to slander or badmouth anyone or the firm. But its a genuine dissatisfaction anyone would feel.

Requested payout on April 22 and fast forward May 2 (10 days later) still no update.

I requested payout on 22nd, they said they will review within 48 hours then I receive another email saying 72 hours. Im writing this review so if you think of buying a challenge with QT because its cheap, think twice before you do. I did it so you dont have to.

This Co founder guy posted on discord some list of people who got their payouts and saying congratulate them. I genuinely congratulated in chat then at the end i said i hope i dont get payout denied again for the 4th time. This co founder guy responded saying as long as i follow the rules i will get paid. 2 minutes later i was banned permanently from sending message on the general chat. Like how is this supposed to be the kind of treatment a customer should be treated with? I didnt say any bad words I just said I hope i dont get denied again for the 4th time.

They dont have a live chat support on their website dashboard and u have to send an email which they will only respond after 2 days. Then they ban you for life on their only communication platform. Completely absurd. The only reason keeping me from using this firm is their all year round 50% off challenges and BOGO offers but thats it. Everything is the worst and mediocre at best. Goodluck have fun if you are choosing this firm

CRAZY HOW I PASSED MY CHALLENGE AND 3 BUSINESS DAYS LATER I STILL DONT HAVE THE CONTRACT.. WHATS EVEN CRAZIER IS I CANT REACH CHAT SUPPORT CAUSE YOU MOVED IT TO EMAIL WHICH THEY WILL REPLY AFTER 48 HOURS AND NONE OF THESE DISCORD CHAT SUPPORT EVER CHECK THEIR DMS EVEN WHEN THEY TELL YOU TO SEND THEM A DM... SO CRAZY!!!! . THANKS FOR THE FUN EXPERIENCE QT..

PAYOUT DELAYED 3X IN A ROW

MY ORIGINAL PAYOUT DATE DECEMBER 24TH. MOVED 2 WEEKS TO JANUARY 8. THEN THEY SAID THEY HAD A SYSTEM ISSUE WHICH MOVED MY PAYOUT BY ANOTHER 15 DAYS TO JANUARY 22. THEN THEY MAKE ANOTHER REASON TO DELAY MY PAYOUT BY 3 DAYS AGAIN. THEY SAID BECAUSE OF THE MARTIN LUTHER KING HOLIDAY WHICH IS A 1 DAY HOLIDAY. ABSOLUTELY INSANE PLEASE DO NOT WASTE MONEY WITH THESE GUYS.

THEY WILL THINK OF ANY EXCUSE TO DENY/DELAY PAYOUTS

FOR CONTEXT I HAD QT INSTANT ACCOUNT 50K. MY PAYOUT DATE WAS DECEMBER 24 THEN THEY MOVE IT BY 15 DAYS CAUSE OF ABSURD REASONS SAYING THEY WILL UPGRADE THE SYSTEM AND TODAY, JANUARY 6, I SEE MY PAYOUT CYCLE MOVED AGAIN BY 14 DAYS TO JANUARY 22.

MY SERIOUS ADVICE IF YOU ARE NEW AND STILL PLANNING TO BUY A CHALLENGE DO NOT EVER EVER WASTE YOUR MONEY WITH THIS FIRM. THEY ALWAYS GIVE 40-50% DISCOUNT THE WHOLE YEAR OF 2025 BUT ITS NOT A HEALTHY BUSINESS MODEL. COME BACK TO MY REVIEW ONCE THIS PROP FIRM FAILS AND CLOSES. MARK MY WORDS!!! DONT WASTE YOUR MONEY. JUST BUY FROM REPUTABLE FIRMS EVEN IF THEY ARE MORE EXPENSIVE

WORST PROP FIRM CUSTOMER SERVICE EVER!!!!

Worst Prop firm of all time

I have multiple challenges I bought with them cause I want to split the risk across the accounts when I take a trade. Today im letting you guys know and hopefully NO ONE will ever ever buy an account with them again.

They deny my funded account and accusing me of "hedging" my positions when they do not have proof and they didnt even interview me.

For context im using 2 different strategies and I admit that I may not be profitable right now but I have passed 7 challenges with these guys. So this is what happened. I have Account 1 and Account 2 which im trading both at the same time on that day.

Account 1 I traded EURUSD buy
Open time: 13/06/2025 01:33:16
Close time: 13/06/2025 03:03:31
Duration: 1h 30 mins
PNL: -1.11% LOSS

Account 2 (Which is the account I should be funded) Position: EURUSD Sell
Open time: 13/06/2025 01:21:28
Close time: 13/06/2025 01:36:01
Duration: 14 mins
PNL: -0.23% LOSS

YOU GUYS ARE SEEING THIS??? HOW CAN THEY SAY THAT IM HEDGING TRADES WHEN THEY BOTH RESULTED IN A LOSS???? ISNT THE PURPOSE OF HEDGE TO MAKE SURE THAT YOU LOSE ONE BUT YOU WIN THE OTHER ONE? IM EVEN LUCKY ENOUGH TO BE AT ALMOST BREAKEVEN HERE ON MY ACCOUNT 1 YET THEY JUDGE THESE TRADES AS HEDING??

Not only that if you look at the trade duration. The Account 1 resulted in 1h 30 mins and still a LOSS and Account 2 only took 14 mins to be a LOSS so how can you tell me its hedging???

Its up to you guys to decide whether to believe me or not but one thing im sure at. IM NOT THE ONE LYING. I PROVED THAT ITS NOT HEDGE TRADES BUT THEY ARE THE ONES WHO CANT PROVE THAT THEIR JUDGEMENT IS CORRECT

NO AMOUNT OF COMPENSATION WILL BE ENOUGH TO COVER MY FRUSTRATION AND THE DAMAGES IT HAS CAUSED TO MY PSYCHOLOGY AND CONFIDENCE AS A TRADER.

IN THE END I WILL NEVER EVER BUY AN ACCOUNT WITH THESE GUYS AGAIN. ALL THE REMAINING ACTIVE CHALLENGES I HAVE, THATS IT NO MORE.

I REPEAT DO NOT ASSOCIATE YOURSELF WITH THIS KIND OF FIRM WHO USES EVERY SMALL DETAIL THAT THEY CAN TO EITHER DENY YOUR PAYOUT OR FUNDED ACCOUNT.

EDIT: They replied saying "This means that between 01:33:16 and 01:36:01, both trades—on opposite sides of the same instrument—were open at the same time across two different accounts. This falls under what’s known as reverse hedging, which violates our no-hedging policy across accounts, regardless of trade outcome."

My response: Due to the fact that I use 2 different strategies, I am both a day trader and scalper. Sometimes one trade take minutes to end, sometimes hours or a day. So it means I cannot be both is what you are fundamentally saying cause I cant even scalp a position while im holding a intraday position? You guys are so absurd and so ridiculous. My two trades overlapped for a ONLY 3 minutes but even if I knew this ridiculous rule, I still would not have closed my trade cause I always follow my rules as a trader. So you can keep my money for all you want.

Im telling you guys DO NOT BUY QT CHALLENGES IF YOU DONT WANT TO WASTE YOUR MONEY

absolute trash trading platform. do yourself a favor do not associate yourself with these platform. server always so lag

ABSOLUTELY OUTRAGEOUS TRADING RULE

If you are looking for a cheap 5k, 10k challenge, by all means go ahead and purchase a challenge with these guys. However they have the absolute worst trading conditions and they include this trading rule where you can trade news but 25% of the overall profit should not come from that trading day. Prop firms right now will just do anything to deny payouts and this is one of them. DO NOT PUT YOUR MONEY WITH THIS PROP FIRM.

On top of that, their customer support typically replies to me after 30 minutes. Like LMFAO theyre not even that big of a firm but if you compare them to something like fundednext or the5ers, their support replies within 2 minutes!

Another things is the Contract signing and KYC take 3 whole business days. The payout? TAKES 5 BUSINESS DAYS.

So yeah go ahead and keep buying challenge with these guys. Goodluck