Easy to find and order the tyres that fit your car. Only issue is the delivery, even after paying 499 sek for home delivery, tires are dropped on the street outside your apartment and noto your door... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They are not good, they are simply the best! Ordered summer tires for next season, got confirmation and estimated date of delivery (the same was during order process). Delivery was exactly on the est... See more
Ordered 4 Goodyear Ultragrip Ice 2 from Bythjul. Price was considerable cheaper than other tyrecompanies, so I suspected they where not quite fresh, but "1022"!, could not be better. Price quite all... See more
Ordered January 25, 2024. Delivered February 26, 2024. does not keep the promise stated on their site that delivery takes 3, 6 or 9 days. After being informed that delivery will be on January 13, 2024... See more
Company replied
Company details
About Bythjul
Written by the company
100% passningsgaranti
Köp däck & fälg med passningsgaranti!
Om du köper kompletta hjul genom att slå in ditt registreringsnummer erbjuder vi er 100% passningsgaranti!
Enkelt och säkert!
Contact info
3.9
Great
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bythjul
Thank you for your review!
We're glad that our prices and delivery met your expectations.
- Sören
Reply from Bythjul
Thank you for your review!
We're glad to hear that you're happy with our products and services.
- Sören
very easy experience and excellent with…
very easy experience and excellent with delivery directly to the workshop to change the tires.
28 May 2026
Reply from Bythjul
Thank you for your feedback!
We're glad you're happy with your purchase from start to finish.
- Sören
Reply from Bythjul
Thank you for your feedback!
We're glad that you're happy with our services.
- Sören
Reply from Bythjul
Thank you for your review!
Really nice to hear that you have had a positive shopping experience as your opinion is important to us.
Best regards,
Sara
Bythjul.com
Fast shipping and standard service very…
Fast shipping and standard service very happy with bythjul.
13 May 2026
Reply from Bythjul
Thank you for your review!
We are very happy to hear that you had a positive shopping experience and thank you for leaving feedback.
Best regards,
Sara
Bythjul.com
Sent back 4 tires, still no money back?
Sent back 4 tires, now it has been 3weeks since they arrived... Where's my money?!
Also it takes forever to get an email response...
Direct call is only to a AI voice... what the F?
16 April 2026
Reply from Bythjul
Thank you for your review!
It is very unfortunate that you have had to wait for the refund of your return. At the moment, we have slightly longer processing times due to many orders as well as return shipments, and we are trying to handle these as quickly as we can. However, we fully understand that a longer wait can cause frustration, and we apologize for what happened.
I have looked at your order and see that the refund for your purchase has been registered through Qliro, and the payment will be made through the same payment method you chose at the time of ordering.
Best regards,
Sara
Bythjul.com
tack for nice work
5 May 2026
Reply from Bythjul
Thank you for your feedback!
We're glad you're happy with your purchase.
- Sören
Sent 3pcs of 16 inch wheels and 1pcs of…
Sent 3pcs of 16 inch wheels and 1pcs of 18 inch wheels. What a clown company!
Will not buy from them again.
24 April 2026
Unprompted review
Reply from Bythjul
Thank you for your review!
Very unfortunate to hear that the wrong items were sent to you, and we understand how this has caused frustration for you. Of course, as a customer, you should be able to expect that the goods you ordered are also the ones that are sent, and we apologize for what happened.
I see that you have an ongoing case with our customer service, and we will get back to you via email.
Kind regards,
Sara
Bythjul.com
Reply from Bythjul
Thank you for your review!
We're happy to hear that our service and delivery met your expectations.
- Sören
Delivery
Easy to find and order the tyres that fit your car.
Only issue is the delivery, even after paying 499 sek for home delivery, tires are dropped on the street outside your apartment and noto your door. Something that can be improved.
19 April 2026
Reply from Bythjul
Thank you for your review!
We will take your feedback with us to see how we can approve the delivery in the future.
- Sören
Great service for tyres
Easy to find the tyres at a good price. Installation and balancing pre-ordered and turn up and all goes smoothly.
Really happy with bythjul and the service they provide.
20 April 2026
Reply from Bythjul
Thank you for your feedback!
We're glad that you're happy with our services.
- Sören
No stock available
No stock available, order got cancelled after a week.
Fair process, but not what you expect
14 April 2026
Reply from Bythjul
Thank you for your review!
It is very unfortunate that it took a week before you received notice that the purchase could not be completed. We constantly strive to have the most up-to-date stock information possible and notify as soon as we can if an item suddenly runs out. We understand that this has caused inconvenience for you and apologize for what happened.
We appreciate you providing feedback as your opinion is important to us.
Best regards,
Sara Bythjul.com
Good in every way
18 April 2026
Reply from Bythjul
Tack för ditt omdöme!
Väldigt roligt för oss att höra att du är nöjd med ditt köp. Vi hoppas att du har oss i åtanke nästa gång du ska handla produkter till ditt fordon.
Med vänlig hälsning,
Sara
Bythjul.com
Bra service.
19 April 2026
Reply from Bythjul
Tack för ditt omdöme!
Det glädjer oss att du haft en så positiv köpupplevelse. Vi uppskattar att du lämnat feedback och hoppas få återse dig som kund i framtiden.
Med vänlig hälsning,
Sara
Bythjul.com
Reply from Bythjul
Tack för ditt omdöme!
Det glädjer oss att du är nöjd med ditt köp. Vi uppskattar att du tagit dig tid att lämna dina synpunkter och hoppas få återse dig som kund i framtiden.
Med vänlig hälsning,
Sara
Bythjul.com
The delivery time isn’t correct and bad customer service
The delivery time isn’t correct. It says 2-4 working days, i purchased four tires on Sunday, now it’s Thursday and they didn’t even sent them yet. When i spoke to them they lied and said it says 6 working days, i sent them a screenshot says 2-4 days they stopped responding. A very bad experience this the second time i purchase from them but this one will be the last. Find an honest merchant don’t waste your time and money.
Basheer
Update.
First of all what you are saying isn’t true, it is not even the season, the last day to change the tires from winter tires to the summer tires is 15-04-2026. And now it’s 17-04-2026. So you shouldn’t have that much trouble getting them out to your customers.
Second, when first I contacted your customer service they lied and said it takes up to six days for delivery, thanks God i took a screenshot before i purchase them and it says 2-4 days and i sent that screenshot to your customer service and they stopped replying.
Third till this moment 17-04-2026 12:27 and yet i didn’t receive them, despite the fact that i purchased them on Sunday 12-04-2026.
My recommendation to those who read my review and based on my experience, don’t waste your time and money, it was a terrible experience because of them i can’t drive my car now till i get their magical tires being sent to me.
Update2
Vid hemleverans:
Inom 24–36 timmar kommer du att få ett sms från transportören där du kan välja leveranstid.
Vid leverans till verkstad:
Ta med denna leveransbekräftelse tillsammans med legitimation till verkstaden för att lösa ut dina produkter.
I got this message twice
Calming that they sent it. Yet it is sunday 19-04-2026 and i didn’t receive anything yet.
Canceling my order and am going to give them a free add on instagram. Enjoy it😉
Best regards
Basheer
12 April 2026
Unprompted review
Reply from Bythjul
Thank you for sharing your feedback.
We are truly sorry that the delivery did not meet your expectations. During periods of high demand, delivery times may unfortunately be longer than we would like. We always strive to ensure that all orders are delivered within the estimated timeframe, but please note that these estimates may be adjusted during such periods to provide a more accurate timeline.
I can confirm that our customer support team has already opened a case with the warehouse to gather more information regarding the status of your delivery.
We sincerely appreciate your comments, as they help us improve our service further.
- Sören
Great prices and great products
3 April 2026
Reply from Bythjul
Thank you for your review!
Really great that you have had a positive shopping experience as your opinion is important to us.
Best regards,
Sara
Bythjul.com
Reply from Bythjul
Thank you for your review!
We greatly appreciate that you have taken the time to give feedback on our service and hope you will have a pleasant day.
Best regards,
Sara
Bythjul.com
Reply from Bythjul
Thank you for your feedback!
We are glad to hear that you are satisfied with your purchase – even though the delivery did not fully meet expectations.
During periods of high demand, delivery times may unfortunately be longer than desired. However, we work closely with our shipping partners to ensure that all orders arrive as quickly as possible.
We truly appreciate your comments, as they help us improve and provide even better service.
- Sören
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.