Vertu Motors  Reviews 20,330

Extremely rude just on a human level, went inside to their garage,a few people there looked like mechanics just asked if they knew how to walk to the Shaw Lodge flats, all said did not know. Asked next door at car wash and chap was nice saying keep walking and cross over at close by zebra crossing. We are Asian and obviously never go near here again or bother with a Nissan car if I want to drive again.

Brilliant service from Katie, Caroline and Richard in Vertu Taunton.
Smooth and quick sales process, no pushing for extras, no unnecessary talk, which made me feel more comfortable than other centres visited recently.
Thank you!

I've just bought a car through vertu citroen derby. They made the whole process very easy and took the stress out. I part exchanged at the same time. All the staff we met were very friendly. And no pressure from the sales department, they were just truly helpful. Trying to accommodate around my budget. Thanks again to the sales team and service department. Can highly recommend. I will be back for my next car.

I was treat lovely i felt like a celebrity

Took the car in February and told them it needed a wet belt as we had trouble with oil they basically called me a liar.plus they never told us about the warranty after our first year service was over the milage when I booked it in i told them that I was on holiday prebooked and paid for so they said it was OK to bring it in afterwards and they never told me that the warranty was cancelled due to this. It is a motability car and they tell lies to motability as my father had a car on motability with this garage and they said he had done 70,000 miles when he had only done 3,000 trying to get money out of a 86 year old man and they are getting extra money out of us this time. After this car we will never go to vauxhall again and if anyone asks us about them we will tell them not to bother stay away from vauxhall Macclesfield. I have a good mind to go to the papers

Brought a Ford Focus and the car was immaculate inside and out. Stephen Calland showed me the car, who was very helpful and informative. I would recommend Vertu to anyone.

Really great service Lee who was our advisor couldn't do enough for us

Excellent service from start to finish, felt really looked after and we love the car. Thank you to Owen who was really knowledgeable and kept in touch from start to finish. Would highly recommend.

The service and staff were excellent, I travelled 1hr and 40 mins to get to them as my local dealer didn’t seem that interested in selling me a used ID Buzz, I had spoken to Scott and couple of times on the phone to say I was coming up to see the vehicle and if I liked it I would be driving it away, well he and the team made it happen, great service and staff.

From our first meeting to picking up our sons first car, Mark really made the car buying journey a good one. Thankyou.

Really friendly staff, first class service and went that extra mile to ensure I had a brilliant experience, cannot fault them in any way.

Ellenie was amazing start to finish, very easy and smooth sale and I love the car!
Thank you to the team who helped me

Leah Chetwyn

Trevor the mobility expert Carlisle from starting the experience of looking at cars, choosing a car to suit my needs, MGZS height, wide door ect.
Trevor thankyou for spending time, patience and kindness with me. 110%

Very organised, ran smoothly, loved the ‘Reveal’…….. felt like they were uncovering a Porsche :)
Sam was very professional and relaxed.

Excellent service from Dave

A smooth transaction from start to finish. Could not have been better.

Had a motorbike service and waited whilst it was done. Great facilities, decent free coffee and biscuits, desk to work from and super fast free broadband. The service took exactly the time they had quoted and was a little more expensive than my local garage, but worth every penny. I would use this garage again.

First class service as always

Good experience. Helpful knowledgeable staff especially Charlotte and Anna who we dealt with and provided all the information required. Nothing too much bother for them. Covered everything we needed to know while still being friendly and professional. Happy with our purchase and would certainly recommend.

Helpful and considerate staff who endeavoured and succeeded in meeting my need for the model and style of car I was looking for.