Recently purchased 2 iphones and happy with both, good value for money. Guarantee and warranty option offered for piece of mind. Easy ordering, very quick response and delivery. Overall, very happy wi... See more
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Review summary
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I recently purchased a glass screen protector for my iPad from TechUp Store and was genuinely impressed with the whole experience. The pricing was excellent, the ordering process was quick and simple,... See more
Service was super friendly - called first and given great information. Went instore and service was also really good. Talked me through options that I had , and let me know that they had a sale even t... See more
Easy to deal with. Goods are exactly as described. Prices are competitive. They are trustworthy, honest and you are dealing with a local NZ supplier, stock is in NZ. You know you will get it and t... See more
Company details
- #3 of 6 best companies in Cell Phone Store
- #2 of 3 best companies in Cell Phone Accessory Store
- #5 of 6 best companies in Computer Store
- #3 of 7 best companies in Electronics Store
- #2 of 2 best companies in Smart Shop
- #3 of 4 best companies in Watch Store
Written by the company
TechUp is a sustainable technology retailer focused on new, pre-owned and refurbished consumer electronics across New Zealand and Australia. The wider TechUp Group has operated online since 2019, helping customers access quality technology at better value while supporting responsible device reuse. TechUp specialises in professionally tested phones, laptops, tablets, smart watches, audio products and accessories from trusted brands including Apple, Samsung, Google, Microsoft, Dell, HP, Lenovo, Acer. Products may be brand new, open-box, pre-owned or refurbished depending on the listing, with condition and inclusions clearly stated before purchase. TechUp Australia Pty Ltd operates the Australian store at techup.au, while TechUp Limited operates the New Zealand store at techup.nz. Together, the group focuses on transparent grading, quality checks, clear warranty information, reliable after-sales support and a customer-first buying experience. Every eligible device is carefully checked before dispatch and backed by warranty for added peace of mind. TechUp’s goal is simple: to make premium technology more affordable, reliable and sustainable for customers while reducing e-waste through responsible reuse.
Contact info
C5 / 417 EAST TAMAKI ROAD, 2013, Auckland, New Zealand
- 09 218 7841
- Info@techup.nz
- techup.nz
4.7
Excellent
921 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Great very fast service
Great very fast service. The iPad is exactly as described and working well. Very pleased with my purchase.
26 June 2026
faultless and fast service
29 June 2026
The condition of phone was up there…
The condition of phone was up there with new! All seems to be working as well as my limited experience can handle electronics! Thanks 😊
22 June 2026
Great quality, Great service.
Recently bought an Apple watch. Order was shipped the same day of ordering and arrived extremely fast. Great quality for a great price. Sam was very helpful with any questions I had about the watch and shipping.
26 June 2026
Unprompted review
Not a bad company
Refurbished laptop was good and correct and arrived pretty quick, the website is hard to navigate and the product descriptions are messed up on my computer though
13 June 2026
Very easy pickup!
12 June 2026
Unclear and poor quality parts
Not clear from the website what devices have all genuine parts or replacement parts. Supposed 'high-quality' replacement part broke after a few weeks of normal use and it was very difficult to get a refund.
10 December 2025
Unprompted review
NZ-based store; genuine international products
Excellent service from staff with product knowledge. Fast shipping of used device in great condition.
10 June 2026
Brilliant purchase
Brilliant purchase. Awesome product at an unbeatable price. Fast delivery
Great store!
13 June 2026
Amazing product with lightning speed…
Amazing product with lightning speed delivery. Very happy.
9 June 2026
Great prices and excellent helpful…ipad128gb
Great prices and excellent helpful staff,awesome people to deal with !
12 June 2026
The Volta setting on my tablet is…
The Volta setting on my tablet is confusing and no idea 💡 to fix rectify this issue my service provider is Mercury and feeling given the run around!!! Gonna ring Samsung N.Z ASAP
29 May 2026
Reply from TechUp
Hi,
We're sorry to hear you're experiencing this issue.
We haven't received any contact from you regarding this concern and would have appreciated the opportunity to assist before a review was left. Based on your comments, it appears the issue may relate to the VoLTE settings or your mobile network configuration rather than the tablet itself.
Please contact our support team with your order number, and we'll be happy to help troubleshoot the issue with you. We can guide you through the relevant settings and help determine whether the issue is related to the device, SIM card, or your network configuration.
We look forward to helping you get this resolved.
Kind regards,
TechUp Support
Great experience
Great experience. Brought an M1 Pro MacBook Pro, and is in excellent quality as advertised. Delivery was fast.
5 June 2026
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