HYPER GOGO Reviews 165

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely happy with the products, often describing them as excellent buys and some of the best gifts they've ever purchased for their children. The quality and design are consistently praised, with many noting the sturdy build, realistic features like sound effects and lights, and the overall durability of the bikes, even after extensive use. People also appreciate the user experience, highlighting the ease of assembly, adjustable speed settings, and the joy these products bring to their families, encouraging outdoor play and confidence. However, some customers also noted issues with customer service, describing communication as poor and unhelpful, particularly when products stopped working prematurely or arrived with missing/faulty parts. There were also occasional complaints about product longevity, with some items failing after a short period, and difficulties in obtaining replacement parts or resolving charging issues.

What people talk about most

Product

Consumers find the product to be a positive and exciting ride for kids, with many considering it the best... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are sturdy, well-made, and durable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's sturdy... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers praising the responsiveness... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We honestly couldn’t be happier with our Hyper Gogo bike 🤍The girls are absolutely obsessed 😭✨ Seeing their excitement, little adventures, and pure joy every day makes this so special for our f... See more

Company replied

Rated 5 out of 5 stars

We’ve had such a great experience with HyperGoGo! We’ve bought electric motorcycles for our little boys from them, and every time the service has been amazing. The bikes are great quality, reliable, a... See more

Company replied

Rated 5 out of 5 stars

My kiddos absolutely Love there Hypergogo Motorcycles! 🏍️ They are built incredibly well and feel like you are riding a real motorcycle. The sound effects, lights, and smoke are such a fun bonus! I... See more

Company replied

Rated 5 out of 5 stars

Hypergogo's motorcyle bikes are excellent buys. The bike is so much fun and one of the coolest things my son owns. He absolutely loves it and gets so many compliments from everyone seeing him ride it.... See more

Company replied


Company details

  1. Children's Toys Store

Written by the company

Inspiring young dreams, fueled by HYPER GOGO!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Built for future riders 🏁

As a motorcycle enthusiast, I thought this would be a fun product for the kids.
What surprised me most was how much joy it brought to them. The excitement, smiles, and endless requests for “just one more ride” said everything I needed to know 😁👍🏼
One of the coolest features is that the speed can be adjusted, allowing younger and older kids to enjoy the bike at a level that feels comfortable and safe.
The sound effects and lighting make it feel surprisingly close to a real motorcycle, and the smoke effect is a huge hit. Just add water, and it produces realistic exhaust-style smoke that had the kids completely fascinated.
It’s these little details that make the experience feel special and much more immersive than a typical ride-on toy.
The bike is well designed, easy to use, and is definitely a high quality product.
⭐️⭐️⭐️⭐️⭐️

1 June 2026
Unprompted review
Rated 5 out of 5 stars

My kids love their motorcycles

My kids love their motorcycles! We get comments everywhere they go. The sounds, the lights, the steam, the details. You can control the speed if you have daredevils. Training wheels are nice. But I think all adults wish we had theses as kids. Such a great Sturdy product and easy to set up. Of course, wear your helmets!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Product and Amazing experience

⭐⭐⭐⭐⭐ Excellent Product and Amazing Experience!

We are extremely happy with Hyper Gogo! We purchased the Cruise 12 Plus for our son, and it has exceeded all of our expectations. The bike is well-built, easy to use, and most importantly, our son absolutely loves it.

What surprised us even more was how much everyone around us loved it too. Every time we bring it out, friends, family, and fellow riders ask about it and want to try it. The design, quality, and fun factor make it stand out from anything else we’ve seen.

Because of the incredible response and our positive experience, we decided to purchase two more bikes to raffle off at our motorcycle club event. That’s how confident we are in the product and the joy it brings to kids and families.

Thank you, Hyper Gogo, for creating such an amazing mini bike. We highly recommend it to anyone looking for a fun, high-quality, and memorable gift for their children!

— Rafael Ribeiro

30 June 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We bought two Hyper GOGO electric motorcycles for our sons, Yusuf and Samir, and they absolutely love them!

The bikes are well-made, easy to use, and perfect for kids. The design looks amazing, and the sound effects and lights make the experience even more fun. The battery life has been great, and the motorcycles have provided hours of outdoor entertainment.

As parents, we appreciate the quality, safety features, and durability. The bikes were easy to assemble, and both of our boys were excited to ride them right away.

If you're looking for a fun and exciting ride for your kids, we highly recommend Hyper GOGO motorcycles. Seeing the smiles on Yusuf and Samir's faces was worth every penny!

— Madina & Family

19 February 2026
Unprompted review
Rated 2 out of 5 stars

Frustrating product, poor support for defective products

Our experience this product has been endlessly frustrating unfortunately. We live in Manitoba, Canada and so we only get to use the motorcycle in summers. My daughter got it for Christmas in 2024 and we first used it in May 2025. After about 1 week, it seemed to stop charging. The light would stay steady green. I ordered a new charger and paid $80 CAD in shipping. This did not fix it and actually when I plugged it in, the charging port would spark. I then contacted Hypergogo about this. They sent me a new motherboard on warranty but I still had to pay shipping. They also couldn't ship to my house so I shipped it to my brothers who lives 5 hours away. They said they would email me videos on how to replace. They never did (well I got the email 6 months later actually) and so we figured it out on our own. This worked. But unfortunately the motherboard was a different size than the original one and so it causes some jostling inside the housing and a wire came loose. We were able to fix the wire with a connector but then again, it didn't charge. We replaced the charging port with a spare that came with the motherboard. Finally it worked and my daughter enjoyed it the rest of summer. Come spring 2026 and the dang thing will not charge again. Same issue as the first time. The bike turns on but the charger stays a steady green, doesn't turn red to indicate charging so eventually the battery ran out of juice. I contacted them again and we tried a new charging port, paid shipping again and this did not fix the problem. I am at a bit of a loss at this point and with the amount of money spent vs the amount of time it has worked....not worth it. The only reason I gave 2 stars was because the Hypergogo team has tried to be helpful, though the delay in videos to help fix it was odd. I don't know if this product is of very good quality and so far as just provided me with a very sad 4 (now 5) year old girl and a headache for me.

Update: I sent an email to Shirley as suggested below a week ago and have heard nothing back from her.

Update 2: I tried emailing Shirley again about 1.5 weeks ago now (over 2 .5 weeks now since original email) and no response yet again. Feels like they responded to my review just to make it look like they are helpful. I would remove a star at this point but it won't let me. Down to 1 star in my mind. When it worked it was a nice product but its a pricey purchase to chance getting a faulty product and no customer support for it. I read other reviews who also claimed support was poor but took a chance for our motorcycle loving girl. Would not buy again.

1 June 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

We are deeply sorry for the ongoing frustration you and your daughter have experienced. Having to spend so much time and money on shipping, and dealing with parts that do not fit perfectly, is completely unacceptable, and we sincerely apologize for the severely delayed instructional videos. We understand how heartbreaking it is to see a 5-year-old child disappointed. Because of the extensive history of this technical issue, we want to escalate your case directly to our senior management team to find a genuine resolution for you. Please email us directly at shirley@e-linktech.com with the subject line "Escalation - Trustpilot Review" so we can make this right for your little girl.

Rated 5 out of 5 stars

Easy to work with....

25 May 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Thank you for the simple and wonderful feedback! We always strive to make things as easy and enjoyable as possible for our HYPER GOGO family.

Rated 5 out of 5 stars

This motorcycle is so awesome

This motorcycle is so awesome. My son loves it so much and it was his birthday present! Thank you so much for a wonderful gift

2 May 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Happy birthday to your son! We are thrilled to hear that his HYPER GOGO motorcycle made for such an awesome gift. Wishing him many happy rides ahead!

Rated 5 out of 5 stars

This brand is amazing

This brand is amazing! My 2 year old is obsessed with his hypergogo motorcycle and loves to share it with his friends as well. They are so well made and just a great product all around. Highly recommend at least one for every family!

28 May 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Thank you so much for the wonderful recommendation! Knowing your 2-year-old is obsessed with his HYPER GOGO and sharing the fun with friends absolutely makes our day. We build our products to be sturdy and fun for everyone.

Rated 5 out of 5 stars

My nephew loved the bike

My nephew loved the bike. He would not go to sleep because of how much he liked riding it. Quality is amazing and price was very reasonable. Would 100% buy from hyper go again ✅

10 March 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

That is the highest compliment we could ask for! We apologize to his parents for the delayed bedtime, but we are thrilled your nephew loves his HYPER GOGO that much. Thank you for noticing the quality and value. We cannot wait to serve you again in the future.

Rated 5 out of 5 stars

These bikes are so fun!

These bikes are so fun. My two kids love riding them and I love seeing the smiles on their faces.

13 September 2025
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Seeing the smiles on your kids' faces is exactly why we do what we do! Thank you for sharing this beautiful moment with us. We hope your two little ones enjoy many more fun rides on their HYPER GOGO bikes.

Rated 5 out of 5 stars

Safe family fun !

Safe family fun !! The best experience for my family

11 February 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Safe family fun is exactly what HYPER GOGO is all about. We are so glad to have provided the best experience for your family. Ride on!

Rated 5 out of 5 stars

My daughter loves the hypergogo

My daughter loves the hypergogo, she can ride while playing her favorito songs and exhausting steam. Truly a great gift for any kid.

1 December 2025
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Riding while playing favorite songs and showing off the exhaust steam sounds like the perfect adventure! We are so happy your daughter is enjoying all the cool features of her HYPER GOGO. Thank you for the wonderful review.

Rated 1 out of 5 stars

1st day kickstand broke

1st day kickstand broke, then tire had no air, tried to put air but the stem is up against the rim[stupid design] had to force it and it broke cap and scraped rim. My daughter ordered training wheels that was not in box..for 500 you would think there wouldn't be a problem, the forks was packaged with no foam or anything and this is made in America..

25 May 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

We are genuinely sorry to hear about your experience with the kickstand, tire, and packaging. This is certainly not the quality standard we aim for. Please contact us at support@hypergogo.com so we can address these issues and ensure your daughter gets the training wheels she ordered.

Rated 5 out of 5 stars

My son loves the product

My son loves the product. It’s great quality! Also, the shipping was fast and company is very responsive. I’d give them a 10 out of 10!

25 December 2025
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Thank you for the perfect 10 out of 10 rating! We are glad that both product quality and service met your expectations.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We got the HYPER GOGO chopper for our daughter Harper, and it has been a huge hit. The styling is what immediately sets it apart from other ride on toys. It actually looks like a miniature motorcycle rather than a typical kids toy.

The build quality has been solid, the battery lasts long enough for plenty of riding around the neighborhood, and the lights, sounds, and Bluetooth speaker make it even more exciting for kids. Harper loves showing it off to friends and always asks to ride it whenever we’re outside.

The speed feels fun without being intimidating, and the different speed settings helped her build confidence as she got more comfortable riding. Assembly was straightforward, and everything worked right out of the box.

If you’re looking for a unique electric ride on that your kids will genuinely be excited about, I would absolutely recommend the HYPER GOGO. It has provided hours of entertainment and has easily become one of Harper’s favorite outdoor toys.

25 May 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

Thank you for sharing Harper's experience! We are happy to hear our design stands out and is helping her build confidence on her outdoor adventures.

Rated 5 out of 5 stars

My kiddos absolutely Love there…

My kiddos absolutely Love there Hypergogo Motorcycles! 🏍️ They are built incredibly well and feel like you are riding a real motorcycle. The sound effects, lights, and smoke are such a fun bonus! I love that they have made larger sized that my bigger kiddos can ride! There is a Hypergogo for everyone in the family. 👍🏼

25 May 2026
Unprompted review
HYPER GOGO logo

Reply from HYPER GOGO

That is wonderful! We are thrilled that we have models for all your kids and they are enjoying the real-motorcycle feel and fun extras like smoke and sounds.

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