allbeauty.com  Reviews 462,145

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 27,732 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of their orders. Many people appreciate the competitive pricing and the high quality of the products, often finding items at a good value. Reviewers frequently mention the fast and trouble-free delivery, with many receiving their orders quickly and well-packaged. The overall ordering process is described as straightforward, with good communication regarding dispatch and delivery times. However, some customers also noted issues with delivery, including delayed parcels or items not arriving as expected. A few other people also felt that products arrived damaged, with loose caps or broken items, and expressed dissatisfaction with the resolution offered. There were also instances where customers received incorrect items or found that ordered products were missing from their packages.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers mention positive feedback about product, consistently praising the high quality, authenticity, and... See more

Price

People report positive experiences with price, consistently finding brilliant, competitive, and very good... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and reliability.... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication...and they sorted something out for me in a very friendly and professional way on fb messenger. I love the item I bought..my favourite perfume and a really reasonable price.Will d... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Allbeauty. I've been looking for Amouage Enclave for ages but only wanted to buy when in offer. It popped up with a solid discount and next day delivery, absolute no... See more

Company replied

Rated 5 out of 5 stars

Never used these before but wow what a good service! Ordered 2 bottles of aftershave sat eve at 19:30 for delivery Monday and Sunday morning at 11am royal mail knocking the door with my parcel! Now th... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Product was cheaper through AllBeauty with free delivery and arrived next day Had I ordered direct from supplier it would have been more expensive plus delivery with 7 day deliver... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Cosmetics Store
  3. Hair Product Store
  4. Perfume Store
  5. Skin Care Clinic
  6. Toiletries Store

About allbeauty.com

Written by the company

We’re unbeatable on beauty. It's our mission to provide you with the VERY BEST in beauty and fragrance… at the best prices… with the best service. With over 7,000 lines currently in stock, and new lines constantly added, we’re confident you’ll LOVE what allbeauty has to offer.

We have something for everyone: from high profile bestsellers to prestige, artisan, cult and niche lines. Whether you’re gifting, stocking up on essentials or buying treats for yourself, allbeauty is your ONE STOP SHOP!

Above all, we pride ourselves on getting our products to our customers, quickly and reliably. We're really proud over 94% happy customers have rated us 5 stars on Trustpilot and we believe this is down to three things: great prices, great brands, and impeccable customer service. We can’t wait to make you a fan of allbeauty, too!

Unbeatable Prices
We check our products daily - 1000s of them - to bring you the best prices around.

Unbeatable Service
We offer a 30-day no-quibble guarantee on all our products. So if you’re not totally satisfied or change your mind, we’ll give you your money back.

Unbeatable Reviews
We have over 440k 5-star Trustpilot reviews (and let’s face it, five stars are hard to beat).

About allbeauty.com

Written by the company

60 Day No Quibble Returns
If you're not 100% satisfied with your order, you can return it to us unopened and in its original packaging within 60 days of receipt
Most Items Dispatched Same Day
We work to try and dispatch all items within 1 working day to ensure you get your beauty goodies as soon as possible
Fantastic Customer Service
Our dedicated customer care team will work with you on the phone or by email to make your buying experience easy & enjoyable
Best Possible Prices
We will always strive to offer the best prices in the marketplace to give you that "Just Got A Bargain" feeling every time

60 Day Returns

Free returns on all orders

We offer free returns on all UK orders.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

462K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with Allbeauty

Happy with Allbeauty, I’ve been a customer for many years. I do shop around as they don’t have always the best price, but they offer free next day delivery and the occasional extra discount.

19 April 2026
Rated 5 out of 5 stars

Excellent ordering and correction system

I ordered the wrong item but was able to cancel the order and then reordered the correct item, saving me money. This was a quick and trouble free process that I've never done before. My reordered item was received in double quick time at the best price I could find for the product. Thank you All Beauty

20 June 2026
Rated 5 out of 5 stars

Ordering was easy and I was kept…

Ordering was easy and I was kept informed regarding delivery. Price of product was excellent.
Royal Mail the courier was very good and left a picture of where they had left my item as I was not at home to receive it.

17 June 2026
Rated 5 out of 5 stars

Highly Recommended

Am very impressed by the speed of delivery and the cost of the item I purchased; much cheaper than most other online stores. Would highly recommend.

20 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look