Joel Thompson

Italy

Reviews

Review of Deutsche Bank


Rated 1 out of 5 stars

Just don't

Just don't! if you can avoid using this bank, please do. I have been a long-time customer. After my wallet and mobile were stolen, I attempted to obtain new cards and access through customer support—a very painful and archaic process. I wanted to cry by the end. Thanks at least to Jonas, who was the kindest of all his colleagues; he did help me find a solution.

Save yourself the grief and find another bank.

12 May 2026
Unprompted review

Review of DomainFactory


Rated 1 out of 5 stars

The worst

The worst! I have tried to point my domain to a newly developed website. After three phone calls, 4 email service tickets, I am no where!! no returned phone calls or replies to service tickets.

8 April 2026
Unprompted review

Reply from DomainFactory

Hello Joel,

Thank you for taking the time to share your experience. I'm sorry to hear how frustrating this has been for you, especially after multiple attempts to get help with pointing your domain to your new website. Not hearing back after phone calls and service tickets is understandably disheartening, and that's not the kind of experience we want for our customers.

Your domain setup matters, and we want to make sure this gets the attention it deserves. We've sent you a message via Trustpilot to get your contact details so we can follow up directly and look into the current status of your domain pointing. If this is already resolved, that's great, but if not, we'd love to dig into this with you and get things moving.

Kind regards,
DomainFactory