T Fischer

Germany

Reviews

Review of DomainFactory


Rated 1 out of 5 stars

20 Years of Trust Lost

We have been working with domainfactory as an agency for over 20 years, and what has happened since the GoDaddy acquisition is nothing short of a disaster. The service used to be reliable, competent, and agency-friendly, but today everything feels disconnected from professional needs. The most serious issue is the introduction of paid mailboxes. For a school with around 100 mailboxes, the monthly costs increase from €10 to €110. After two decades as an agency client, this is where it ends.

14 January 2026
Unprompted review

Reply from DomainFactory

Hello T Fischer,

Thank you for taking the time to share your review with us. I'm sorry to hear about your experience with the recent changes, particularly regarding the pricing structure for mailboxes.

We appreciate your feedback about the services and how they align with your agency needs. Your perspective is valuable as we continue to develop our offerings.

Your loyalty over the past 20 years means a great deal to us, and we value the partnership we've had with your agency during this time.

Kind regards,
DomainFactory