Texas Toy Distribution Reviews 

142
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items are even better than expected and accurately depicted in images. Reviewers frequently highlight the exceptional speed of delivery, with orders arriving very quickly and often ahead of schedule. The ease of ordering and the careful packaging of items also contribute to a positive overall experience for many consumers. However, some customers experienced significant delays in receiving their orders, with one instance noting a delivery taking over a month longer than the estimated timeframe. Additionally, a few people reported issues with product functionality, such as a toy breaking shortly after use, or missing components like animal figurines from their orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and timely shipping. Many... See more

Order

Customers express satisfaction with the ordering process, often highlighting its ease and efficiency.... See more

Quality

Reviewers mention positive feedback about quality, often noting products are exactly as pictured and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Texas Toy excels at everything that matters: Communication is easy, and you only talk to a human who has the answer or knows how to get it. Their service is fast and friendly. Their products ar... See more

Rated 5 out of 5 stars

Love my cute giant anteater plushie! I was so incredibly excited when he arrived! The detailing on these plushes is amazing, and the shipping went smoothly!

Rated 5 out of 5 stars

Great selection of affordable merchandise that is perfect for my gift shop. Orders always arrive VERY quickly, often just a few days after I place the order!

Rated 5 out of 5 stars

The plush anteater I purchased for my grandson is of good quality, realistic features, and is much nicer than I imagined it would be. Delivery was timely. He loves it!


Company details

  1. Toy Manufacturer
  2. Children's Toys Store
  3. Toy and Game Manufacturer
  4. Toy Store

Written by the company

We are Texas Toy Distribution, a family owned and operated toy import/distribution business. We provide customer service and shipping from Bryan, Texas. Our mission: to make supplying retailers fast and easy, with quality products at incredible pricing!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(142)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience

The toys I’ve received so far will be wonderful Christmas gifts. When I had a problem, I emailed and heard back and had the problem solved within a half hour. Great people to work with. Gifts will be sure to please.

2 December 2024
Rated 1 out of 5 stars

It was shoved in my mailbox

It was shoved in my mailbox, I live in Apts don’t go everyday.
Last package came to my door.
I was worried it was lost!

25 November 2024
Texas Toy Distribution logo

Reply from Texas Toy Distribution

Hello Nancy, We have zero control over the US Postal Service or their ability to deliver your order... We would appreciate if you removed this review as we are proud to provide fast shipping and quality customer service, and this review does not reflect anything about our company or products. Thank you!

Rated 4 out of 5 stars

items came in perfect condition and…

items came in perfect condition and packaged well. Shipment took a lil lolnger than expected

24 June 2024
Texas Toy Distribution logo

Reply from Texas Toy Distribution

Thank you for your order! As you ordered from Hawaii we had to ship via the US Postal Service - we unfortunately cannot control the speed of shipping once it is out of our warehouse. We hope the items do well in your store and look forward to continuing business with you!

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