OpenFix Reviews 1,534

The staff on the phone were very helpful. We found they explained everything to us so we understood.
We look forward to enjoying our plan with you .
Thank you

So far so good, very easy and straightforward process. Competitive price

Just registered for my home boiler and heating cover. Seems very professional and customer friendly comparing with other providers.

After reading through what you offered & the price structure I decided to use your company for home cover. The process was easy to sign up.

I took out a policy with this company and very soon had an issue. I tried calling them to discuss and eventually tried online but it became apparent that they had so many barriers to doing a repair - I decided to cancel my direct debit. I emailed them to this effect but they say they can only take this by phone.
Back to initial issue of not being able to speak to human.
Most recent email from them provided a number spoke to a human who advised I had to pay two months premium plus £30 - a total of over £94 - for no service and shocking administrative support. DO NOT USE

Very easy to sign up. With options made clear

Very competitive quote covering the key essentials. Easy to navigate web page to complete details.

The engineer was respectful of the property & very helpful & kept us up to date with what was going on

Clear information on website and easy to sign up to a homepage agreement.

very easy to set up and to study the policy details

Easy to navigate and complete process with easy. Reasonable price

I spent quite some time researching boiler service and repair quotes as my Worcester Bosch boiler is now just 7 years old and out of warranty. The site was so easy to use and as a pensioner I really liked the option to keep my payments the same for 24 months. Lovely to know what I will be paying as most things increase these days every time you look at them! The Trustpilot reviews were very good and the Defaqto 5 star rating plus the ease of signing up were all three important factors in my decision to go with OpenFix

The engineer arrived exactly as arranged, explained everything he was doing and completed the boiler service promptly.

They reply to emails, however they don't follow up without prompting regarding receiving gas safety certificates and automatically changing the new date on their website.

The Engineer came to my property to inspect and service my boiler. He was very polite and respected my property. He did a thorough job, checking everything was in order with my boiler, I heard a bit of knocking and tapping as he worked. He asked me where could he empty some water collection vessel and and clear the filter. He looked in the loft to inspect the flue and then checking the gas meter. I was very impressed with how thorough he was.

Chris came today and was very experience,for all the 10 years that eng came to a yearly service my boiler he is the only one who properly spent time 45 min checking everything others would only spend 10 min max

Sam understood what I was looking for offered options and gave clear explanation of the next stage