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Review summary

Created with AI, based on recent reviews

Evaluating 278 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the quick response times and the helpfulness of the support team. Many people appreciate the personalized approach and the willingness of the company to resolve issues promptly, often exceeding expectations. The products are often described as effective and comfortable, with many consumers reporting positive results and improved well-being. However, some customers also noted dissatisfaction with the product quality, mentioning items that were flimsy, broke quickly, or did not match advertised descriptions. A few other people also felt that the products did not work as expected or that they received incorrect items, leading to disappointment with their purchase.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with... See more

Quality

Users describe ambiguous interactions with product quality, with some reviewers finding items like bunion... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with the... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers expressing high... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and effective... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was obvious the product I ordered was not going was to work for me. I contacted the company, and after a short bit of back and forth they followed through on their 100% guarantee and refunded my $.... See more

Rated 5 out of 5 stars

I love that REAL people in the Hyggear Support team so quickly responded to EACH of my emails! I don't remember EVER having such rapid response from other companies. My specific questions were address... See more

Rated 5 out of 5 stars

I ordered something that would help move my bunion but I did not order correctly. I was disappointed with my order and wrote to Hyggear immediately. Lucas was verry attentive and through several ema... See more

Rated 5 out of 5 stars

I had ordered bunion correctors and when the product arrived , it was not what I thought I was getting . I emailed the company and the CEO replied very quickly and helped me decide which product would... See more


4.1

Great

TrustScore 4 out of 5

292 reviews

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1-star

No history of asking for reviews

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4.1

All reviews

(292)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This may be true for many people

I don’t know how to rate this product because I have never used it. What I would like to say is that how everyone says this is a great product, blah blah blah. It’s wonderful for the people who have money to spend on products like this. However, it would be great if something came out that I could actually afford. I am 64 years old and I have been on disability for the last 25 years. The price does seem like a good bargain however, when you have to decide monthly, what medication or what food or how you’re going to pay your bills spending $30 on a skin care product is a luxury that is not in the cards for me. Just voicing an opinion sorry if I offended anyone.

8 July 2026
Unprompted review
Rated 4 out of 5 stars

Many products to choose from

I ended up buying another product, but I’m hoping the original product I bought will help keep my bunions in check once the second product helps realign them. I really don’t want surgery and I’m hopeful this product will help ease my pain and my shoes will fit better. It took a while to receive the original product. The website was easy to use.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Refund policy requires mailing to Romania

I made a mistake and ordered 3 pairs of the toe separators and then the one I opened didn't work for my feet. Lucas offered 20 percent for the opened one, but my biggest issue is that despite being mailed from Mississauga Ontario, I am expected to return the unopened product to Romania! They have offered that I can keep them and receive 40 percent. I don't want them! I feel this company has been misleading.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Satisfaction Guaranteed

I have recently purchased items from Hyggear (2 separate orders, different products)............on both occasions my order was handled professionally & speedily - great customer service! I am confident that I will be ordering other products in the "not too distant future".

3 July 2026
Unprompted review
Rated 1 out of 5 stars

MISLEADING MARKETING

MISLEADING MARKETING
Be careful when ordering. I thought was ordering the hammer toes corrector
When the parcel arrived it was not the hard plastic dividers but soft dividers which obviously would not work. I contacted the company and they offered to send a replacement pair if I paid the postage. Received the reply pair still not the ones they are currently promoting. Another soft pair that dont work.
BE CAREFUL WHEN ORDERING

14 May 2026
Unprompted review
Rated 4 out of 5 stars

Good customer service

It was obvious the product I ordered was not going was to work for me. I contacted the company, and after a short bit of back and forth they followed through on their 100% guarantee and refunded my $. I wish the product had worked for me as it seems like a good company to support. I will recommend this company to others who might find the product life changing.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service Ever

I ordered something that would help move my bunion but I did not order correctly. I was disappointed with my order and wrote to Hyggear immediately. Lucas was verry attentive and through several emails was able to ascertain what I actually needed. He promptly sent me a replacement and it is exactly what I wanted. I am extremely happy with my product and the level of customer appreciation that I received.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Bought 4 Toe Separators

Bought 4 Toe Separators
Items are flimsy soft plastic and not helpful. Attempting to return products but can't get a response. No phone number or address can be found. Refund request 3 times, first on 6/15/26

13 June 2026
Unprompted review

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