Digit-it Reviews 

158
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and designs, noting that they are flawless and professional, even with intricate details. Many people appreciate the excellent customer service, highlighting the helpfulness, responsiveness, and kindness of the staff. The prompt response times and quick turnaround for designs are also frequently mentioned as positive aspects of their service. Reviewers are particularly impressed with the unique and beautiful designs, often noting how well they stitch out and the overall satisfaction with the end results. However, some customers also noted that a design did not stitch out very well and had many tie-offs on the back.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the beautiful,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the impeccable and beautiful designs,... See more

Customer service

People report positive experiences with customer service, often describing it as great, excellent, and even... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick turnaround and... See more

Service

Users describe positive interactions with service, with many stating that no other company was able to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the company I ordered the design from, sewandgrew, didnt inform me that the design offered for sale needed to be digitized, so it took 2 days for me to get it. However, my hats off to the digitizers a... See more

Rated 5 out of 5 stars

I've been using different embroidery services for my small clothing brand, but Digit-it is now my go-to. They just get it right every single time. I sent them a detailed logo with gradient colors and... See more

Company replied

Rated 5 out of 5 stars

I've been running a small Etsy shop for a while, and good embroidery digitizing is hard to find. I tried them once, and now I don't go anywhere else.. The stitch files always run smooth, no thread bra... See more

Company replied

Rated 5 out of 5 stars

After several attempts I managed to receive the design I had ordered and paid for. I ordered Mr & Mrs Santa design just before I went away on holiday on 18th May, received a free gift on 19th but no... See more


Company details

  1. Embroidery Service
  2. Business to Business Service
  3. Call Center
  4. Graphic Designer
  5. Screen Printer

Written by the company

We are a global team of expert Embroidery Digitizers and Vector Art Designers, specializing in custom patches and artwork for screen printing. Our mission is to provide top-quality designs with a fast turnaround and exceptional attention to detail. We take pride in our craftsmanship, ensuring every project meets the highest standards. Whether it’s embroidery digitizing, vector artwork, or custom patches, we deliver results that exceed expectations. Trust us for quality, reliability, and customer satisfaction every time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(158)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT RECOVERY

Had a slight issue with delivery, but DIGIT took care of it immediately.

Will definitely buy from them again.

15 May 2026
Rated 5 out of 5 stars

I’m impressed!!

My representative Liza was very kind, patient, knowledgeable, and professional. She customized the entire product to the exact color and measurements that I requested. Most companies have limited stock items only. Liza also improved the logo design that I submitted. The added texture greatly enhanced the image. No other company was able to do this. I’m highly pleased with the end results!!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

100% perfect digitizing

the company I ordered the design from, sewandgrew, didnt inform me that the design offered for sale needed to be digitized, so it took 2 days for me to get it. However, my hats off to the digitizers as this is 100% perfect digitizing. zero gaps, zero problems with it, and other than a couple of missing "shading" spots, I am absolutely thrilled with the stitchout!! thank you.

10 June 2026
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. They offered suggestions which were very helpful. Delivered immediately. Sent invoices to make it easy to pay. Appreciate all the effort.

5 June 2026
Rated 5 out of 5 stars

Got there in the end

After several attempts I managed to receive the design I had ordered and paid for. I ordered Mr & Mrs Santa design just before I went away on holiday on 18th May, received a free gift on 19th but no Santa. I am now back home and can see the design has finally arrived but not had a chance to use it yet.

25 May 2026
Rated 1 out of 5 stars

It was total confusion right from the…

It was total confusion right from the beginning, no matter how I explained it. The person on the other end was not understanding and then when I finally got it, it wasn’t even a file that could be opened so am I impressed not at all and it cost me $28 and some cents Canadian for this

17 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look