Was a little wary buying a Canon RF lens from an unknown company but it was absolutely fine. It was a grey import and expected the process to follow what I've experienced with similar companies out... Voir plus
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Lisez les avis des autres
Finally received my order but was lied to about delivery 2 times before the order turned up Firstly received a notification from dpd saying they received my order but nothing ever turned up... Voir plus
L'entreprise a répondu
Responded promptly to my initial delivery query. No email received regarding delivery after 15 business days. If an item is late (beyond 10 business days) I would like to know why and when I can ex... Voir plus
L'entreprise a répondu
If you want next day delivery Seentat probably isn't for you. Purchased a Samsung S26 ultra which was supplied from Hong Kong so obviously there was a delay. However if you want excellent prices, goo... Voir plus
À propos de l'entreprise
- Magasin de téléphonie mobile
- Magasin d'accessoires pour téléphones mobiles
- Magasin d'accessoires informatiques
Écrit par l'entreprise
SEENTAT is a user-friendly online e-commerce store based in the United Kingdom. We offer a fast, convenient, and secure online shopping experience with a wide selection of consumer electronics. We sell over 1000 products, including mobile devices, tablets, cameras, smartwatches, and home devices from top brands such as Apple, Samsung, Sony, Canon, Logitech, Google, Xiaomi, Nintendo, and many others through our website. At SEENTAT, you can find a wide range of products that meet your interests, preferences, and financial levels. With our full range of services and support, we believe you can discover, choose, and enjoy high-quality and functional products at reasonable prices. We are always striving to provide our customers with the best consumer electronics, shopping experience, and offers. SEENTAT is committed to providing only quality products. We strive to offer more exciting, caring, and innovative shopping experiences for our customers by providing a diverse range of products and services. We are able to offer great internet prices because we have sourcing teams in the UK, Germany, the US, Hong Kong, and Japan. This allows us to purchase directly from manufacturers at the best possible prices and source 100% authentic and brand-new items globally. SEENTAT has also developed different product experience zones and established a Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey and helping them live better, smarter, and happier lives with new technology. We will continue to move forward to achieve our goal of excellence at every level.
Coordonnées de contact
85 Great Portland Street First Floor, W1W 7LT, London, Royaume-Uni
- support@seentat.com
- seentat.com
4,2
Bien
248 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 86 % de ses avis négatifs
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DONT BUY
DONT BUY!
I’ve spent 900 pounds on this brand on a canon, they claim they cancelled the order BUT I HAVE NOT REVEIVED MY MONEY.
TERRIBLE COSTUMER SERVICE.
9 juillet 2026
Avis spontané
Réponse de Seentat.com
Dear Catarina,
Thank you for your feedback. We are very sorry for the frustration and concern caused by your cancelled order and refund.
After reviewing your order, we understand that you required delivery by a specific date. Unfortunately, we were unable to guarantee delivery within that timeframe, so the order was cancelled to avoid further inconvenience.
We can confirm that the refund has already been processed on our side. Once a refund is issued, the time it takes to appear in your account can depend on the payment provider, card issuer, or bank processing time. In some cases, it may take several business days before the funds are visible.
We understand that waiting for a refund can be stressful, especially for a high-value order, and we sincerely apologise for the worry this has caused. If you have not received the refund after the normal processing period, please contact us at support@seentat.com with your order number, and our team will provide the refund confirmation and assist you further.
We are also sorry that you felt our customer service did not meet expectations. We will review this case and continue working to improve our communication and refund process.
Kind regards,
Seentat Customer Support
Réponse de Seentat.com
Dear R. Croxford,
Thank you for your kind feedback.
We are very happy to hear that you found our prices competitive. At Seentat, we work hard to offer customers good value while still maintaining product quality and service.
We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Seentat Customer Support
Finally received my order but was lied…
Finally received my order but was lied to about delivery 2 times before the order turned up
Firstly received a notification from dpd saying they received my order but nothing ever turned up
Then I was told the order was shipped by DHL but the tracking never updated
Then when chased they said they would send the parcel again by DPD
3 weeks later my order arrived
17 juin 2026
Réponse de Seentat.com
Dear Stuart,
I am sorry for the inconvenience.
Unfortunately, the courier has confirmed that your original package was lost in transit by DHL. We are taking full responsibility for this. To resolve this immediately for you, we have fully prepared a replacement and are re-dispatching your order on 3 July using DPD rather than DHL.
Even though we can't control DPD or DHL process, we will keep closer eye on the last-mile delivery in future.
Best,
Seentat
Delivery concerns
Responded promptly to my initial delivery query.
No email received regarding delivery after 15 business days.
If an item is late (beyond 10 business days) I would like to know why and when I can expect delivery.
17 juin 2026
Réponse de Seentat.com
Dear Andy,
According to our records, an auto notification was sent to you when your parcel was dispatched. And our customer service followed up closely with your inquiries, and provided a tracking number.
Based on the tracking number, your parcel has already been delivered to you on 9 July. Please contact our customer service if any further assistance needed. Thank you!
Best,
Seentat Support Team
Nikon products were far East models but…
Nikon products were far East models but perfect and excellent pricing.
A problem with delivery of one item was well resolved with excellent communication once I found the right channel
1 juillet 2026
Avis spontané
Réponse de Seentat.com
Dear Dan,
Thank you for sharing your experience.
We are very glad to hear that our team was able to assist you and resolve the issue. We understand that good after-sales support is very important, and we are pleased that you felt well looked after.
Thank you for your patience and for choosing Seentat.
Kind regards,
Seentat Customer Support
Canon RF 28mm F2.8 STM Lens
Was a little wary buying a Canon RF lens from an unknown company but it was absolutely fine. It was a grey import and expected the process to follow what I've experienced with similar companies out there.
It went very smoothly and the lens was an excellent price - the best I could find!
25 juin 2026
Réponse de Seentat.com
Dear Gordon K,
Thank you for your kind feedback.
We are very happy to hear that you found our prices competitive. At Seentat, we work hard to offer customers good value while still maintaining product quality and service.
We truly appreciate your support and hope you enjoy your purchase.
Kind regards,
Seentat Customer Support
Veeery sloooow customer service
Ordered a phone with them early mid June and arrived promptly. While I was changing it for the first time (shut off) it started heating up. I tried charging it again after 1 day with a different cord and the same thing happened. I also tried setting it up manually and it overheated again. I contacted customer service and after providing all the information and pictures they required i was asked to send the phone back for inspection and an exchange (return was paid by me). Email customer service is kind but very slow (averages at 1 email per week). The whatsapp phone number never gets answered as a call or text message. 10 days later and I am still waiting for the inspection,exchange and delivery of the new phone to happen. Trying to stay excited about the new phone purchase (especially as I was also travelling and a new phone would have been VERY helpful) but I am beginning to wish I would have bought it from somewhere else.
6 juillet 2026
Avis spontané
Réponse de Seentat.com
Dear customer,
Thank you for sharing your feedback. We are very sorry to hear about your experience and fully understand how disappointing this has been, especially as you were looking forward to using your new phone and needed it while travelling.
We take overheating concerns very seriously. After you contacted us and provided the requested information, we arranged for the phone to be returned for technical inspection. Your device is currently in the inspection queue, and we apologise that this process is taking longer than expected.
Our initial technical check has not yet reproduced the heating issue described, but we understand your concern and do not want to close the case without checking thoroughly. Our technician will carry out further testing using different methods to confirm whether there is a fault before advising the next step.
Once the inspection is complete, our customer service team will update you directly. If a fault is confirmed, we will proceed with the appropriate solution in line with our warranty and return policy, including exchange where applicable.
Thank you for your patience, and we are sorry again for the inconvenience caused. We will do our best to resolve this as quickly and fairly as possible.
Best,
Seentat Support Team
Seentat actively break Consumer Rights Act law
Don't purchase from Seentat.
I wish I had taken note of the other negative reviews
I purchased an S25+ from Seentat in May, but they will not honour faulty hardware warranty which they must under Consumer Rights Act 2015.
I had to chase them for a delivery date, and once I received the phone, it was a couple of weeks before I started noticing an issue with it receiving GPS signals. GPS Test app verified almost no satellite signals received.
I thought the right thing to do was contact Samsung, who eventually came back to me and we went through all the setup and permissions, only for them to confirm that there is a hardware issue.
On completion of the checks, I went back to Seentat, now about 6 weeks after purchase, to be told communication issues are not covered by their warranty.
But this is a hardware issue and at the very least, as it's less than 6 months old, they must offer to replace it by law.
I am prepared to return the faulty S25+ to Seentat.
I will now try getting my money back via my bank.
You've been warned...
3 juillet 2026
Avis spontané
Réponse de Seentat.com
Dear James,
Thank you for your review. We are sorry that you are disappointed with your experience.
We understand that you have reported a GPS signal issue with your Samsung S25+ and that you contacted Samsung before coming back to us. We appreciate you trying to identify the issue, but we still need to follow our own after-sales inspection process before confirming whether the device qualifies for repair, replacement, or another solution.
Our warranty policy does not cover issues caused by liquid damage, impact or dropping, misuse, intentional damage, or repair/adaptation attempted by the customer or a third party. Therefore, we cannot approve a warranty claim based only on a description of the issue. The device needs to be inspected, and any official Samsung diagnostic report should be provided for review.
If the inspection confirms a qualifying hardware fault and there is no excluded damage or unauthorised repair/adaptation, we will provide the appropriate remedy in line with our policy and applicable consumer rights.
Kind regards,
Seentat Customer Support
DON'T BUY FROM THEM
I bought a Samsung S25+ from them a few months back and then there was a black spot on the screen. It can't be returned but they said they can repair and set the expectation it would take 4 weeks for repair. I sent them the phone and it's been exactly 1 month. No news, no repair. In the electronics world, things depreciate very quickly. Imagine 1 month without a cellphone and they just don't care. Really fed up with waiting and next time just don't buy from them.
2 juillet 2026
Avis spontané
Réponse de Seentat.com
Dear customer,
Thank you for your review. We are very sorry for the delay and for not keeping you updated clearly during the repair process.
We understand how inconvenient it is to be without your phone for a month, and we sincerely apologise for the frustration this has caused.
After checking your case, we can confirm that the device experienced a logistics delay and arrived at our technical centre last Friday. It is now with our technician, and we will prioritise the repair and update you directly as soon as we have the latest progress.
We also recognise that our communication should have been better during this period. We are working to improve our repair tracking and update process so customers are not left waiting without information.
We are sorry again for the inconvenience and will do our best to complete the repair and return the phone to you as quickly as possible.
Kind regards,
Seentat Customer Support
Nice and speedy service
Nice and speedy service, competitive price as well.
use again in the future.
10 juin 2026
Réponse de Seentat.com
Dear Allen,
Thank you so much for your feedback. We are glad to hear that you are happy with your purchase.
Your support means a lot to us.
Kind regards,
Seentat Customer Support
Good things come to those who wait!
If you want next day delivery Seentat probably isn't for you. Purchased a Samsung S26 ultra which was supplied from Hong Kong so obviously there was a delay. However if you want excellent prices, good communications and brilliant customer service then I recommend, Special shout out to Niki in customer support for her service and attention (and especially patience with me) any questions answered promptly and regular updates on order/tracking provided when requested. More than happy to purchase from again
16 juin 2026
Avis spontané
Disappointed in the returns process and…
Disappointed in the returns process and policy. I wanted to upgrade my seentat purchase within 30 and was denied the chance.
15 juin 2026
Avis spontané
Réponse de Seentat.com
Dear Andy,
Thank you for your feedback. We are sorry that you were disappointed with the return process.
We have reviewed your order and can see that the product was delivered on 27 May, while your return/upgrade request was submitted on 13 June. Our standard return/refund period is 14 days from delivery, which aligns with UK law. Some sellers may provide a 30-day refund. But it is not universal and standard practice in the UK.
Your request was unfortunately outside the eligible return window. We understand that you wished to upgrade your purchase, and we are sorry we could not approve this request. Our policy is applied consistently to ensure fairness for all customers.
Best,
Seentat Support Team
Bought a camera from Seetat and I must…
Bought a camera from Seentat and I must say the service and communication was excellent ,the delivery was very quick much faster than estimated .
9 juin 2026
Avis spontané
Réponse de Seentat.com
Dear ANDREW ARCHER,
Thank you for sharing your experience with us.
We are pleased to hear that your delivery went smoothly and that everything arrived as expected. Your feedback is greatly appreciated and helps us know we are moving in the right direction.
Thank you again for choosing Seentat.
Kind regards,
Seentat Customer Support
I recently purchased a Vivo X300 Ultra…
I recently purchased a Vivo X300 Ultra from Seentat. At the time of purchase, this model was not officially available in the UK, so I was delighted to find a reliable way to get hold of it through them, and at a very competitive price as well.
While the delivery time was not the fastest, I received my new phone within a very reasonable timeframe, especially considering that it is not a product currently sold on the UK market.
A special thank you goes to Niki, who provided outstanding customer service throughout the entire process. Before the purchase, she patiently answered all of my questions and helped me make an informed decision. After the order was placed, she kept me updated every step of the way until the package arrived.
Overall, I am very pleased with my experience and would happily recommend Seentat to anyone looking to purchase devices that are not readily available in their local market.
11 juin 2026
Avis spontané
Réponse de Seentat.com
Dear stefano cavallini,
Thank you for your positive review.
We are happy to hear that you were pleased with our customer service and response time. Our team works hard to support customers as quickly and clearly as possible, so your feedback is greatly appreciated.
Thank you again for shopping with Seentat.
Kind regards,
Seentat Customer Support
Not the fastest order fulfillment, but great experience overall
Ordered a MacBook Neo on 6th June. Immediately received a confirmation email, then nothing for a few days which I found initially worrying - when I contacted their customer service on the 12th I received an answer (from a company rep, not an AI automatic reply) within 30 minutes explaining their standard fulfillment time is 7-10 business days, and expecting the delivery of the item on June 15th, which indeed happened without issues.
Summary: great prices, might look a bit dodgy from the outside but it turns out they have very good customer service, properly tracked delivery with DPD, the item was factory-sealed, perfectly new. I'll use them again!
6 juin 2026
Avis spontané
Réponse de Seentat.com
Dear Nicola,
Thank you very much for your kind words.
We are so pleased to hear that our customer service team was able to help you. We always try our best to respond with care and provide a helpful solution for every customer.
Your feedback means a lot to our team. Thank you for choosing Seentat.
Kind regards,
Seentat Customer Support
Very easy to deal with .I will use them…
Very easy to deal with .I will use them again.
11 juin 2026
Avis spontané
Réponse de Seentat.com
Dear customer,
Thank you so much for your wonderful review.
We are delighted to hear that you were happy with the product, delivery, price, and service. This is exactly the kind of shopping experience we hope to provide for every customer.
Your support means a lot to us, and we truly appreciate you taking the time to share your feedback.
Kind regards,
Seentat Customer Support
A very good experience.
The whole process was comfortable and easy, with clear and friendly communication at every step. Niki was wonderful, and was a good guiding hand all the way through.
From my order to the final delivery, everything proceeded perfectly.
I would be very happy to do business with them again.
11 juin 2026
Avis spontané
Réponse de Seentat.com
Dear Colin Hughes,
Thank you so much for your kind review and recommendation.
We are delighted to hear that you had a good experience with Seentat. It means a great deal to us when customers are happy enough to recommend us to others.
Thank you for your trust and support. We look forward to serving you again in the future.
Kind regards,
Seentat Customer Support
Don't know what all the negatives…
Don't know what all the negatives reviews are for ? I ordered a camera and it was delivered quickly within the week. Very happy with the service and of course the price! Will be using Seentat again and will be recommending them to my friends.
11 juin 2026
Avis spontané
Réponse de Seentat.com
Dear Phillip Dawson,
Thank you for your kind review. We are very happy to hear that your order arrived quickly and that you had a smooth delivery experience.
We know how important timely delivery is to our customers, and we will continue working hard to improve our shipping service.
Thank you for shopping with Seentat. We hope you enjoy your purchase.
Kind regards,
Seentat Customer Support
Great communication
Great communication - very helpful customer service in my experience. So far very clear and communicative. Excellent experience.
8 juin 2026
Avis spontané
Réponse de Seentat.com
Dear Tom Mardling,
Thank you very much for your kind words.
We are so pleased to hear that our customer service team was able to help you. We always try our best to respond with care and provide a helpful solution for every customer.
Your feedback means a lot to our team. Thank you for choosing Seentat.
Kind regards,
Seentat Customer Support
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