Suite Arkitekter i Stockholm AB

Still no progress/news regarding my bathtub order.

And we are today the 9/8!!!!

See below:

Hi (AGAIN),

Actually Im worried, and extremely really irritated.

Because yesterday, and as I supposed, I received a call around 9:30 from a DSV driver who was standing in front of my door Lilla Sällskapets väg 3b, EVEN if I did all I could to avoid that and make sure that the delivery would be done to Sommarbovägen 9 as MANY times I asked to you.

So, yesterday AGAIN, I called your clients department and could, after 9 min of waiting, speak to a woman to whom I told this never ending and really annoying bad story.

After many apologies, she said that she will try to fix the delivery as I asked. She even called me 15 min later to say that DSV confirmed that the delivery was planned for the same day (yesterday) at Sommarbovägen!

And today, AGAIN, I received 5 min ago 1 tex message/sms from DSV in which, AGAIN, it is written that the delivery will be done at my private address. I made screen shoots, see attached.
And really, I do not know if I have to laugh or wasted even more of my time to call you again and share my HUGE disappointment.

So, after being very patient, my conclusions are.

Badshop do not care att all about his clients
Badshop has bad deliveries company
« Bad" shop employees are totally unable to handle problematic situations

Then, I ask you to make sure that this delivery is done TODAY.

If not,I demand you pay me back the money ASAP I spent at Badshop and I will buy a bathtup somewhere else.

Please let me know TODAY how you want to proceed.

I hope Im clear.