Your Transfer LLC Reviews 

75
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Used Your Transfer 24 for both our trips to and from the airport. Online booking and communication via whatsapp worked very well. Drivers showed up on time both times and drove us professionally to o... See more

Company replied

Rated 5 out of 5 stars

Used for 3 separate transfers. All experiences were great. Communication via what's app allowed us to update for our delayed flight. If you have pick up at La Ramana cruise port, we had to purchase... See more

Company replied

Rated 5 out of 5 stars

And overall excellent service and experience. Very professional drivers with clean and comfortable vehicles. Customer service communication was prompt and always there when needed. And very important,... See more

Company replied

Rated 1 out of 5 stars

Driver was 20 mins late while lying to the dispatcher that he was already there - then the dispatcher gave us the wrong van # - didn't matter since neither driver was there. (First sorry if there w... See more

Company replied

Company details

  1. Airport Shuttle Service
  2. Bus Tour Agency
  3. Limousine Service
  4. Minibus Taxi Service
  5. Taxi Service
  6. Transportation Service

Written by the company

We offer you exceptional service and the most varied selection of cars for airport and hotel transfers. From a comfortable sedan to amazing coach buses equipped with the best comfort. In Your Transfer 24 you can find the best fleet of luxury vehicles for corporate or cultural events, weddings, or any family event with an excellent service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

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1-star

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Replied to 100% of negative reviews

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4.5

All reviews

(75)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great trip starting with this transfer.

My wife and I were updated all the time as soon as we landed. On-time pick up. I strongly recommend this service.

June 13, 2026
Unprompted review
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Reply from Your Transfer LLC

Dear Damian,

Thank you very much for your kind review and for recommending our service. We are glad to know that you and your wife had a smooth arrival experience, with timely updates and an on-time pickup.

It was a pleasure assisting you, and we hope to welcome you again on your next trip.

Best regards,
YourTransfer24 Team

Rated 5 out of 5 stars

From Punta Cana airport to Casa de campo and back

And overall excellent service and experience. Very professional drivers with clean and comfortable vehicles. Customer service communication was prompt and always there when needed. And very important, on time for both pickups.

July 2, 2026
Unprompted review
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Reply from Your Transfer LLC

Thank you very much for your wonderful review and for taking the time to share your experience. We are very happy to know that everything went smoothly, from your arrival at Punta Cana Airport to your return transfer.

It was a pleasure to serve you, and we truly appreciate your comments about our drivers, vehicles, communication, and punctuality. We look forward to welcoming you again on your next visit to the Dominican Republic.

Best regards,
YourTransfer24 Team

Rated 5 out of 5 stars

Accuracy

Accuracy and comfortible.

June 26, 2026
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Reply from Your Transfer LLC

Dear Jozef, thank you for your kind 5-star review. We’re happy to know you had an accurate and comfortable transfer experience with us. We truly appreciate your feedback.

Rated 5 out of 5 stars

Excellent option for your airport transfers

Used Your Transfer 24 for both our trips to and from the airport. Online booking and communication via whatsapp worked very well. Drivers showed up on time both times and drove us professionally to our destination. Price is decent, around 17USD.

June 27, 2026
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Reply from Your Transfer LLC

Thank you very much for your excellent review and for choosing Your Transfer 24 for your airport transfers.

We are glad to know that the online booking process, WhatsApp communication, punctuality, and driver service met your expectations. Our goal is always to provide reliable, professional, and convenient transportation at a fair price.

We truly appreciate your trust and hope to serve you again on your next visit to the Dominican Republic.

Rated 5 out of 5 stars
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Reply from Your Transfer LLC

Thank you so much for your 5-star review. We truly appreciate your trust and are very happy to know you had a great experience with us.

Rated 5 out of 5 stars

Price very good

I had a payment error and agent helped me very quick.

March 20, 2026
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Reply from Your Transfer LLC

Hi Tamila,
Thank you very much for your 5-star review. We’re glad to hear that you found our prices very good and that our agent was able to help you quickly with the payment issue. We truly appreciate your feedback and look forward to assisting you again in the future.

Best regards,
The YourTransfer24 Team

Rated 5 out of 5 stars

Pedro was a great driver

Pedro was a great driver, arrived 15 mins early which gave us plenty of time to get to the airport.
Great service, will definitely be using them again

March 2, 2026
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Reply from Your Transfer LLC

Thank you so much for the kind words. I’m really glad to hear Pedro took good care of you and that everything went smoothly on your way to the airport. We truly appreciate your support and look forward to serving you again on your next trip.

Rated 5 out of 5 stars

5 Star!

As a fellow transportation company owner, I understand firsthand how critical timeliness, clear communication, and professionalism are in this industry. My experience with YourTransfers24 here in the Dominican Republic has been exceptional from start to finish. Their coordination was seamless, the drivers were punctual, and the level of service was both courteous and professional. It is always refreshing to encounter a company that truly understands the importance of reliability and customer care. They checked every box that matters in transportation service. I highly recommend YourTransfers24 and will absolutely be using their services again whenever I travel to destinations where they operate. 100% recommended.

March 3, 2026
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Reply from Your Transfer LLC

Thank you very much for your thoughtful words and for taking the time to share your experience.

It is especially meaningful to receive feedback like this from a fellow transportation company owner who understands the operational standards and level of coordination required to deliver reliable service in our industry. Timeliness, clear communication, and professionalism are principles we take very seriously, and we are truly pleased to know that your experience with YourTransfers24 in the Dominican Republic reflected those values.

Our team works hard to ensure every transfer runs smoothly from the moment of booking to the final drop-off, so hearing that our coordination, punctuality, and service met your expectations is extremely rewarding.

We sincerely appreciate your recommendation and your trust in our company. It would be a pleasure to assist you again whenever your travels bring you to destinations where YourTransfers24 operates.

Thank you again for your support.

Rated 4 out of 5 stars

Was difficult meeting up with the driver

Was difficult meeting up with the driver

February 23, 2026
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Reply from Your Transfer LLC

Thank you for your feedback. We’re sorry to hear that meeting up with the driver was difficult. Our goal is always to make the pickup process as smooth and clear as possible, so we truly appreciate you bringing this to our attention. We will review what happened and continue improving our communication and pickup instructions to ensure a better experience for our customers in the future. If there is anything more you would like to share about your experience, we would be glad to hear from you.

Rated 4 out of 5 stars

Overall a good experience but 30 min wait

Driver was very friendly. But had to wait 30 minutes for pickup. We arrived in a terminal B where there is construction in the pick up area. Other people that arrived the same time as us were picked up much quicker.

February 27, 2026
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Reply from Your Transfer LLC

Thank you for your feedback and for your kind words about the driver — we appreciate it.

As noted in our vouchers and on our website, Terminal B is currently under construction, which can sometimes cause delays at pickup. Vehicles are required to keep moving through the terminal area and drivers occasionally need to exit and re-enter before being able to meet passengers again. This can result in some customers being picked up earlier even if they arrived at a similar time.

We are continuously working to improve coordination and reduce waiting times as much as possible. We appreciate your patience and are glad to hear that overall you had a good experience.

Rated 5 out of 5 stars

This company is the most responsive…

This company is the most responsive company I have ever dealt with. Drivers were pleasant cars clean and we were picked up at exactly the time we expected. Six stars

February 21, 2026
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Reply from Your Transfer LLC

Thank you very much for your kind review, Barry.

We truly appreciate your feedback and are delighted to hear that you found our service responsive and reliable. It is great to know that you were satisfied with the punctuality, the cleanliness of the vehicles, and the professionalism of our drivers.

We hope to welcome you again soon on your next journey.

Best regards,
YourTransfer24 Team

Rated 5 out of 5 stars

Good service

February 18, 2026
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Reply from Your Transfer LLC

Thank you so much for your 5-star review. We truly appreciate your trust and are very happy to know you had a great experience with us.

Rated 5 out of 5 stars

Used for 3 separate transfers

Used for 3 separate transfers. All experiences were great. Communication via what's app allowed us to update for our delayed flight. If you have pick up at La Ramana cruise port, we had to purchase a 15.00$ pass from a small building (to the left of the info center at entrance) & send via what's app to allow driver into the port pick up area. Highly recommend Your transfer 24.

January 26, 2026
Unprompted review
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Reply from Your Transfer LLC

Thank you very much for trusting YourTransfer24 for your transfers. We truly appreciate you choosing us on three separate occasions.

We are especially glad to hear that our WhatsApp communication helped keep everything smooth despite your delayed flight. Real-time coordination is very important to us, and we are happy it made a difference in your experience.

Thank you as well for mentioning the La Romana cruise port access process. That information is very helpful for future travelers. We always work closely with port regulations to ensure proper access and a seamless pickup.

It was a pleasure assisting you, and we sincerely appreciate your recommendation. We look forward to serving you again on your next visit.

Rated 5 out of 5 stars

overall great experience

overall great experience, had transfers both ways from the airport to the resort in Punta Cana, Dominican. Drivers were friendly, helpful and one time, and I was given text confirmation via Whatsapp both ways.

January 29, 2026
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Reply from Your Transfer LLC

Thank you for taking the time to share your feedback. We’re very happy to hear that you had an overall great experience with our airport transfers in Punta Cana. Providing punctual service, clear communication via WhatsApp, and professional, friendly drivers is exactly what we strive for. We truly appreciate your trust and look forward to assisting you again on your next visit to the Dominican Republic.

Rated 5 out of 5 stars

Arrived early and everything went…

Arrived early and everything went without a glitch. Great service. A+++

January 31, 2026
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Reply from Your Transfer LLC

Thank you very much for your review.

We’re happy to hear that everything went smoothly and that the early arrival was handled without any issues. Providing reliable, seamless service is always our goal, and your feedback means a lot to our team.

Thank you for choosing us. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Your worker went so far beyond the call…

Your worker went so far beyond the call of duty to help me .My flight was cancelled the hotel I was staying at was filled,without her help I was looking at sleeping in the airport.A hotel near the hotel was found for me .A Employee of this quality is worth her weight in gold to a business in the tourism industry.Yami for employee of the year

June 5, 2025
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Reply from Your Transfer LLC

Thank you so much for taking the time to share this review.

We truly appreciate your kind words and your recognition of Yami’s dedication. Situations like a canceled flight and a fully booked hotel can be extremely stressful, and we are glad she was able to step in, find a nearby hotel, and help you avoid spending the night at the airport.

Providing support beyond expectations is exactly the standard we strive for, and your feedback confirms the value of having committed, service-driven professionals on our team. We will be sure to share your message with Yami and our management team.

Thank you for trusting us during a difficult moment. It was a pleasure to assist you, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Had few issues with PayPal but Yami…

Had few issues with PayPal but Yami ,the wonderful and talented person helped us out to resolve the issue!!!we wish all customer service professionals are so wonderful and friendly and helpful.!!!

January 8, 2026
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Reply from Your Transfer LLC

Thank you for your kind words and for sharing your experience.
We’re glad we were able to assist you and resolve the PayPal issue successfully.
Providing reliable support and friendly service is always our priority, and feedback like yours truly motivates our team. We appreciate your trust.

Rated 5 out of 5 stars

The driver was early and very pleasant

The driver was early and very pleasant. He had my name on a sheet to make the transfer quick and easy.

January 1, 2026
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Reply from Your Transfer LLC

Thank you very much for taking the time to leave us another review, Kim. We truly appreciate your continued trust in our service.

We are glad to hear that your driver was early, professional, and easy to identify at the airport. Making arrivals smooth and stress-free is always our priority.

We sincerely appreciate your loyalty and look forward to assisting you again on your next trip.

Rated 1 out of 5 stars
Your Transfer LLC logo

Reply from Your Transfer LLC

Hello Mr. Azimi,

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced.

After reviewing your reservation, we confirmed that the issue resulted from an internal error on our side. A full refund has already been processed to your original method of payment.

YourTransfer24 is a legitimate transportation company, and we take every booking seriously. While this was an isolated operational mistake, we regret the frustration it caused and appreciate the opportunity to correct it promptly.

We hope this resolution helps clarify the situation, and we thank you for your understanding.

— YourTransfer24 Team

Rated 3 out of 5 stars

Over the ride was good

Over the ride was good. Lots of confusion around the driver getting access to the port to pick us up which was strange as there were lots of cars inside the port. It could be that there was lots of confusion as it felt like this was the first cruise to disembark at La Romana.

December 21, 2025
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Reply from Your Transfer LLC

We sincerely regret that you experienced this situation at the port. We understand how inconvenient this may have been.
Please note that this is a circumstance beyond our control. Our driver was present at the designated pickup location at the time indicated in your reservation, on time, and the service was provided exactly as contracted.
Port access regulations and port authority fees are established and enforced by the port authorities, and the port authority frequently updates and changes access requirements and procedures. As such, these conditions are subject to change without prior notice and are not within our control.
We appreciate your understanding and remain at your disposal should you need any further clarification.

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