While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Jetta repairs gone wild

Brought my Jetta in to figure out why it was over heating took forever to get back to me told me it needed a radiator flush and a new water pump so i ok the repairs then it took 2 weeks to get get in touch with someone to tell me what Was going on with my car not once did they give me an estimate or tell me what the job entailed finnaly they told me my care was ready and sent me a email of the bill $3535 with almost 18 hours in labour costs and a whole mass of repairs I never authorized told them I would pay only for what I agreed to they said no and that they would be charging me 25$ a day for storage fees until I payed offer the 2000$ 700 more then the price of the authorized repairs and still they said no so I said fine I'll take you to small claims they said go head were putting the car in the paper fo auction whent and took back my car from there lot cause I had a spare key and they called the cops lieng to the police saying the sold the car days before the set auction date almost got arrested tell they found out the truth that i was sueing them and they had no right to sell or even report my car stolen currently waiting for our court date whent to a couple lawyers and i couldn't even get the lawyers to represent me cause of conflict of interest cause they already had law suits against them lol dont use these people very rude and vindictive and shady act all friendly then charge you for alot more

March 20, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look