Stacees Reviews 2,243

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that dresses are stunning, well-made, and often exceed expectations in terms of material and craftsmanship. Many people appreciate the accurate sizing guides and the custom measurement option, which ensures a perfect fit for their special occasions. The ordering process is described as easy and smooth, with timely updates and faster-than-expected delivery, even for international customers. However, some customers also noted issues with product accuracy, receiving dresses that differed in color or had noticeable flaws like pen marks. A few other people also felt that the material was cheaper than described or that the sizing was unreliable, leading to difficulties with returns and exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful design, high... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high-end materials, craftsmanship,... See more

Order

Customers had positive experiences with the ordering process, often praising its ease and efficiency, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Customer service

People report positive experiences with customer service, highlighting their kindness, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sizing guides are very helpful and accurate. I took measurements for my daughter and her dress fit perfectly. Dress was stunning in person. We paid about triple the cost at a high end shop for ano... See more

Company replied

Rated 5 out of 5 stars

I ordered this dress for my 18th birthday and it arrived in two weeks, fair amount of time considering i live in Italy. The dress came out exactly as expected, amazing quality and cure in each detail,... See more

Company replied

Rated 5 out of 5 stars

The Prom dresses were all beautiful!! Stacees was very thorough in making sure we had the correct measurements. We were kept informed on the progress of the order & the shipping was faster than expe... See more

Company replied

Rated 5 out of 5 stars

We purchased the dress for my daughter's prom. The ordering process was easy and I loved the updates via email as it moved through their system. It is made of beautiful, quality fabric and the color... See more

Company replied


Company details

  1. Dress Store
  2. Bridal Shop
  3. Formal Wear Store

About Stacees

Written by the company

Established in 2012, STACEES is an online retailer of wedding dresses, prom & special dresses, mothers dresses, bridesmaid dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services. We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses, bridesmaid dresses, moms dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. STACEES is a leading brand in making custom dresses all over the world, we offer the latest and most popular dresses and provide extremely kinds of service for all customers who choose us. Each dress is custom made, the dress will closely fit on you if your measurenebrs are all right. We are always dedicated in producing the most beautiful dresses with highly quality, so your satisfaction is the greatest encouragement to us.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, amazing tailoring.. Will be buying from Stacees again..

April 15, 2026
Stacees logo

Reply from Stacees

Dear Gwen,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center

Rated 5 out of 5 stars

Great fit

Great fit. Easy to order shipped on time and fit perfectly. Absolutely beautiful dress!

June 24, 2026
Stacees logo

Reply from Stacees

Dear customer,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center

Rated 5 out of 5 stars

The product was exactly what we hoped for

The product was exactly what was advertised. Communication was excellent and delivery time was short. The dress fit to a tee. I would definitely order from you again.

June 24, 2026
Stacees logo

Reply from Stacees

Dear Kathrin,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center

Rated 5 out of 5 stars

Satisfied Customer

The quality of the dress I ordered was great. My order was custom to fit and my daughter lookes amazing, it fit perfect. Stacees made sure I received my order on time.

May 2, 2026
Stacees logo

Reply from Stacees

Dear customer,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Rated 5 out of 5 stars

The dress for her perfectly and the…

The dress for her perfectly and the material and detail were wonderful!

April 18, 2026
Stacees logo

Reply from Stacees

Dear Chandra,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Rated 5 out of 5 stars

If you are looking for a beautiful, high quality dress at an affordable price point and timely shipment; Stacees is THE BEST!!

Everything about our experience with Stacees was awesome!
We had to order specific size and they were very helpful with how to obtain specific measurements. the Website is very clear and user friendly.
The result was a very well made, high quality dress that fit like a glove. The shipping was smooth, timely and straight forward with easy tracking and updates.
I will definitely use Stacees again for any formal dress needs and would HIGHLY recommend to anyone looking for the perfect dress and easy straightforward ordering. Not to mention the price point of their dresses is incredibly affordable!! A+++

June 23, 2026
Stacees logo

Reply from Stacees

Dear Martha,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center

Rated 5 out of 5 stars

The dress looked amazing

The dress looked amazing! Good quality! I will definitely purchase a dress from here again.

June 23, 2026
Stacees logo

Reply from Stacees

Dear customer,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center

Rated 5 out of 5 stars

High-Quality Dress that does not disappoint!

I bought a dress for my daughter’s senior prom, and it was perfect! We couldn’t be happier with our purchase. My daughter is 5'7", so we had to shorten the length a bit, but otherwise, it was a perfect fit. We ordered the size 0, and we were pleased that it was true to size. We were also pleased with the quality of the material.

As for the service, it was fantastic. We got it sooner than expected, and the dress was packaged with care.

June 6, 2026
Stacees logo

Reply from Stacees

Dear Maggie,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Rated 1 out of 5 stars

HORRIBLE

MY STORY WITH STACEES HAS BEEN AN ABSOLUTE DISASTER! THEY ARE NOT A COMPANY OF THEIR WORD AND YOU WILL LOSE YOUR MONEY IF YOU NEED TO RETURN AN ITEM! THEIR DRESSES RUN WAY TOO SMALL EVEN IF YOU SEND CORRECT MEASUREMENTS. DO NOT ORDER ONLINE FROM STACEES! THEY ARE TERRIBLE!

June 22, 2026
Unprompted review
Stacees logo

Reply from Stacees

Hi dear,
We are sorry that we did not satisfy you. We will work hard to improve our service and hope to satisfy you next time.
Best Wishes
Stacees Customer Service Center

Rated 4 out of 5 stars

Dress was as described

Dress was as described, a little large. Straps are not very comfortable but for price and quality, over all a good deal.

June 17, 2026
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Reply from Stacees

Dear Luli,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center

Rated 5 out of 5 stars

Loved the dress

Loved the dress. Arrived on time. Got many compliments.

May 16, 2026
Stacees logo

Reply from Stacees

Dear customer,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center

Rated 4 out of 5 stars

Amazing dress

Came earlier than expected, amazing quality, was a bit of a different shade than the picture, but not too far off.

June 17, 2026
Stacees logo

Reply from Stacees

Dear customer,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center

Rated 5 out of 5 stars

Prom dress

Great customer service, and fast shipping. I would definitely order again. My daughter loved her dress.

May 4, 2026
Stacees logo

Reply from Stacees

Dear Christa,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center

Rated 5 out of 5 stars

The sizing guides are very helpful and…

The sizing guides are very helpful and accurate. I took measurements for my daughter and her dress fit perfectly. Dress was stunning in person. We paid about triple the cost at a high end shop for another dress (she went to two proms) and honestly this dress was just as gorgeous, you'd never know we paid a fraction of the cost. Very much recommend!

May 1, 2026
Stacees logo

Reply from Stacees

Dear Samantha,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Rated 5 out of 5 stars

Awesome!!!

June 16, 2026
Stacees logo

Reply from Stacees

Dear Faith,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center

Rated 5 out of 5 stars

I ordered both of my kids prom dresses…

I ordered both of my kids prom dresses from Stacees, 2 years apart. Both dresses were perfect! They give easy directions for measuring. They answered all of my questions kindly and promptly. The quality of each dress was high end. Each dress arrived quickly and you simply cannot beat the cost. I highly recommend Stacees! Thank you! :)

June 17, 2026
Stacees logo

Reply from Stacees

Dear customer,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

Rated 5 out of 5 stars

Excellent dress

Excellent dress, excellent customer service.

June 20, 2026
Stacees logo

Reply from Stacees

Dear customer,
Thank you very much for your valuable feedback! We are glad that you like this dress. It is an honor to receive your recognition. We look forward to serving you again.
Best wishes!
Stacees Customer Service Center

Rated 5 out of 5 stars

Great customer service & fantastic quality

They made sure I had the measurements correct and I did not, thankfully I was able to correct it and they made the dress so it fit my daughter perfectly!! The dress is beautiful and my daughter got many compliments on it. We will absolutely be buying from Staces again!!

June 15, 2026
Stacees logo

Reply from Stacees

Dear Drina,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center

Rated 5 out of 5 stars

Nice dress and great service

The dress is pretty and the service is awesome! Thank you for custom made the dress for me!

June 17, 2026
Stacees logo

Reply from Stacees

Dear Kaman,
I'm glad you are satisfied with our products. Customer satisfaction is our greatest satisfaction and return, but also we have been in the intention of hard work.
We will make more efforts to bring better products and services to our customers.
Best regards,
Stacees Customer Service Center

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