Risemarket Reviews 240

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Everything was great, only request still expensive for some items, more available coupons to avoid unnecessary good waste. Overall fast delivery and no damaged items.

Rated 5 out of 5 stars

Second year being a member. Great selection. Quick turnaround. If ever physical stock is different than inventory listed, they promptly get in touch to modify order. There is usually a free gift/good... See more

Company replied

Rated 5 out of 5 stars

Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices. A few products I have discovered here have become my favorites and I c... See more

Company replied

Rated 5 out of 5 stars

No surprises! Always consistent. Products are high quality. I would like to request they stock high quality beef sticks and jerky without additives.

Company replied

Company details

  1. #3 of 5 best companies in Grocery Delivery Service
  2. #4 of 12 best companies in Beauty Product Supplier
  3. #1 of 1 best companies in Household Goods Wholesaler
  4. #9 of 15 best companies in Vitamin and Supplements Store

Written by the company

Rise Market is an online, $5/month membership-based healthy-living marketplace that gives members access to the best products, delivered at guaranteed savings. Buy healthy-living products from top-selling, organic brands at wholesale prices. Rise Market makes healthy-living easy and affordable. Shop the best organic and sustainable brands. Filter by diets and lifestyle including Keto, Paleo, Dairy Free, Gluten Free and many more. Get guaranteed savings with our low-price promise. Rise Market curates its marketplace products from various brands and validate their ingredient integrity, use of recyclable packaging, their sustainable business practices, and that are rave worthy. We have a special focus on local, Canadian-sourced and innovative brands. As a whole, we only carry products in which we are confident will support our members on their healthy- living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values and beliefs (such country of origin, environmental impact and quality of ingredients). Our Rise & Shine initiative is one of the ways we aim to make healthy-living easy and affordable to everyone. For every paid annual membership, we give a free membership to a nurse, teacher, first responder, or a frontline worker in need. But that’s just one piece of how our Rise Market community makes an impact. We provide $1 from every membership to local food banks to support those in need, and we use our resources for community education on healthy eating. Isn't it time to join a better marketplace, save money on groceries, and support our planet with healthier choices and sustainable brands that give back to the community? We think so! Try our 30-day trial and discover why thousands of consumers trust us for their pantry stock-up needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

240 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Everything was great

Everything was great, only request still expensive for some items, more available coupons to avoid unnecessary good waste. Overall fast delivery and no damaged items.

June 9, 2026
Rated 5 out of 5 stars

No surprises

No surprises! Always consistent.
Products are high quality.

I would like to request they stock high quality beef sticks and jerky without additives.

May 12, 2026
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Reply from Risemarket

We are delighted to hear that you are enjoying our quality products and customer service. We are also incredibly passionate about ingredients, so it's wonderful to get your feedback - is there a brand you have experience with that meets this criteria? We love having you as part of the RiseMarket community!

Rated 5 out of 5 stars

Order arrived when advised

Order arrived when advised, packed well.

May 8, 2026
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Reply from Risemarket

Hi Nancy, thank you so much for the wonderful review! We are thrilled to hear that you enjoy our service and delivery. Thanks for being a part of Rise Market!

Rated 1 out of 5 stars

Order cancelled once confirmed…

Order cancelled once confirmed regarding shipping zone despite it goes against the regulations & laws.

April 28, 2026
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Reply from Risemarket

Our shipping criteria specifically indicates we do not ship to PO Box addresses. When you signed up you provided a billing address that was a street address in Montreal. You then placed an order for a remote location with a PO Box, in violation of our policy.
There are no regulations or laws for free shipping.

Rated 5 out of 5 stars

Excellent packaging

Excellent packaging
Great products

May 1, 2026
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Reply from Risemarket

We appreciate your feedback and your membership with Rise Market. It means a lot to our team.

Rated 5 out of 5 stars

Rise

Good selection and package came in good condition

April 8, 2026
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Reply from Risemarket

We’re grateful for your feedback, and your ongoing membership with Rise Market means a lot to our team.

Rated 5 out of 5 stars

I wish it still came in the rise market…

I wish it still came in the rise market boxes, it is unfortunate too see a third party company packaging. I do enjoy the products and yes they are still cheaper than healthy planet even.

March 16, 2026
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Reply from Risemarket

Thank you so much for sharing your feedback with us. We truly appreciate your continued membership with Rise Market. It means the world to us, and we’re here to support you every step of the way.

Rated 5 out of 5 stars

Quick delivery way up here on…

Quick delivery way up here on Manitoulin.
Well packaged.
Delicious chocolate bars.
Thanks. A good first experience. Will order again.

March 13, 2026
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Reply from Risemarket

Your thoughts and feedback mean everything to us. Thank you for including Rise Market in your daily life—we appreciate your support more than words can say!

Rated 5 out of 5 stars

The one stop shop.

I often find everything in looking for, and can't find all in one grocery store. Plus at process that have me ordering multiples. All delivered right to my door.

January 27, 2026
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Reply from Risemarket

Thank you for your valuable feedback Karen and for welcoming us into your everyday routine. Your support is truly appreciated—thanks for shopping with Rise Market!

Rated 5 out of 5 stars

Everything received as I hoped (size)…

Everything received as I hoped (size) and quality

February 23, 2026
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Reply from Risemarket

Your thoughts and feedback mean everything to us. Thank you for including Rise Market in your daily life—we appreciate your support more than words can say!

Rated 5 out of 5 stars

When the delivery company was no help…

When the delivery company was no help about tracking a missing order, Rise had the order tracked and delivered within 24 hours.

February 18, 2026
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Reply from Risemarket

Thank you for taking the time to share your feedback. We truly value your support and are so grateful for your continued membership with Rise Market.

Rated 3 out of 5 stars

My order had to be reshipped as the…

My order had to be reshipped as the delivery company misplaced it. If I hadn’t followed up asking where it was was, I would have not known this.

February 6, 2026
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Reply from Risemarket

Thank you for sharing your experience, Katrina. We’re really sorry for the frustration and disappointment this caused. We understand how upsetting it must have been that’s certainly not the kind of experience we want anyone to have.

Rated 5 out of 5 stars

Customer service is prompt and…

Customer service is prompt and courteous.

January 28, 2026
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Reply from Risemarket

Your thoughts and feedback mean everything to us. Thank you for including Rise Market in your daily life—we appreciate your support more than words can say!

Rated 5 out of 5 stars

Shopping and Supporting Canadian Brands Made Easy

Thank you Rise Market for making it easy to shop and support amazing Canadian brands

January 6, 2026
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Reply from Risemarket

Thank you for sharing your feedback and for continuing to place your trust in us Natalie. Your ongoing support is truly appreciated, and we’re so glad you’re part of Rise Market.

Rated 2 out of 5 stars

Broken glass bottle

My bottle of Apple Cider Vinegar was broken in the bag that it was packed in. The bottom of the bottle was broken right off.

December 18, 2025
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Reply from Risemarket

We truly regret hearing about your order experience Cheryl and the inconvenience it caused. Rest assured, we’ve reported this to packing & shipping teams to address and improve our process. If you haven’t already, please advise info@risemarket.ca of the incident and they will provide a full refund. Thank you so much for sharing your feedback and being a long time active member!

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