maxspeedingrods.com Reviews 182

I had ordered some trailing armsand there was a problem with one of the trailing arms called the customer service customer service his name was Jason went out of his way to get me my part to me. I would definitely buy from max speed rods again.

Help me out big
Figured it out on the phone and very helpful. I’ll buy again

Great customer service..very helpful..took care of me..

Customer service is excellent and extremely helpful!

Purchased MXR T6 coilovers, for my 1993 Mazda FD RX7 (LHD).
Totally surprised by the high quality of materials and construction at this price point.
Ride quality is also very impressive. Comfortable with easily tuned damping, and far more aggressive and stiff when wanted/needed.
Installation was problem/surprise free.
Will be looking into more of their products.

I absolutely recommend.

***I filed for a warranty claim***

What is expected verse what i got, were worlds apart. I expected a miserable time, broken English, long hold time, and excuses. .

What I got was immediate answers, quick approvals, polite tones, and clear spoken English. This was more than I was hoping for and I am grateful to the representative that assisted in making this a seamless process.

Would buy again solely based on this experience alone. More companies need to be this straight forward.

very good customer service there was a issue with my coil overs and they were able to help me out with my problems and get me the correct parts

I bought 2" lift kit to my subaru, shipping was fast and product seemed to be a good quality, havent installed it yet tho...
Afterwards customer service did help me out by sending me documents to get my vehicle thru modification inspection.

Cheap parts coilovers leak and they don't bother to respond

T6 collovers are good. I had just one issue but they took care of it right away. Good customer care he respond to all my questions. Good.🍺😎

I bought an RV with a maxspeedingrods touchscreen radio installed by the previous owner. The radio was missing the volume dial. When contacting maxspeedingrods I was told that in order to get a new dial I needed to produce an order from the installer. I could not get an order from the installer and for a part that cost about $10 maxspeedingrods refused to help. This made absolutely zero sense. I would NEVER buy a product from this company. If you do, good luck getting replacement parts. Maxspeedingrods company sucks!

Ordered a 5.0kW petrol generator which turned up within four days.
When started up however it did not produce electricity at 240 volts and 50Hz it produced 235 volts at 400Hz.
This would severely damage anything plugged into it.
My attempts to get this resolved were frustrated by their use of the thoroughly useless complaints procedure provided by EBAY which is geared up to entirely frustrate anyone attempting to use it. They finally asked for a video of the machine to be sent to them, again, via EBAY, (hence you have no idea whether or not they have received it) and two weeks later I have heard nothing.

CUSTOMER SERVICE ZERO.
Ordered two Front Air Spring Bags for P38 Range Rover.
Maxspeedingrods DO NOT respond to email pre and post sale. Clarification questions are left unanswered.
The Maxdpeedingrods Web site is MISLEADING. Disregard the pictures on each product, they are just pictures of what you could have had.
The PRODUCT DESCRIPTION for each individually itemised product is generic and the same for all 'like' products leaving you to gamble on which product may be best suited to your needs. Without any form of customer support it really is a gamble.
Shipping is EXTORTIONATE at £70. Check the misleading website for each product ordered before you order. You may find better quality products cheaper.
Arrived on time is the only good thing to say about Maxspeedingrods.

Decent customer service very helpful

I was initially hopeful, but I’m disappointed with the customer support from Maxpeedingrods. I reached out to them about a defective product, and calling their response “slow” would be generous. They seemed uninformed and unwilling to help. I reported two separate issues: for one, they dismissed it, saying they’d “never had a problem before,” and for the other, they sent a replacement part that didn’t resolve the issue. It’s clear they didn’t read my email carefully or prioritize solving the problem.

Hey there guys! I ordered a coil over set for my 97-01 Honda Prelude. The best part is I can adjust the damper! Highly recommend these coil overs.

Great Costumer service, fast and helpful!