Extremely helpful staff, prompt service, well priced and easy to use. I would highly recommend using them. If I need rubbish clearance in the future, I will be contacting them straight away. Other com... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted a mattress and bed base collected asap after being let down by a charity furniture collection; I searched online and found Litta - gosh, what a positive experience! I rang and spoke to Nic... See more
Company replied
I want to say a massive thank you to the person that collected the items. Not only did he take the bags he cleared everything for me I’m so pleased with the service it’s taken so much stress off my mo... See more
Company replied
Looked on Google, found these guys saw there trust pilot reviews, so asked for a quote within seconds I had a quote and booked for the next day. Two lovely guys came very polite and within 15 mins the... See more
Company replied
Company details
Written by the company
Litta™ is the UK's fastest growing waste removal company and operates throughout the UK. Our on demand service and allows you to book a same day rubbish removal, or bulky item clearance in a few clicks. You can pay using Apple Pay or call our team to make a booking over the phone. Our service is fully guaranteed with the use of local approved licensed waste carriers to clear your rubbish. You can visit our website at litta.co.uk or email any enquiries to hi@litta.co.uk
Same Day Rubbish Removal in London
Written by the company
- Get an Online Quote in 60 Seconds
Environment Agency Approved
Litta reduces illegal flytipping & increases reuse and recycle
Litta is fully Licensed. When using Litta you can be sure all our suppliers will act ethically and recycle as much of your waste as possible. Together, we can reduce illegal flytipping
Contact info
LITTA APP LTD, 171A Darkes Lane, EN6 1BW, Potters Bar, United Kingdom
- 02081334104
- hi@litta.co.uk
- litta.co
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Litta™ - Waste Removal Service
Thanks so much for your kind words, Jonathan! We’re thrilled to hear you found our service extremely professional. It means a lot to the team to know we’re delivering the quality experience you deserve. Looking forward to assisting you again in the future.
Kind regards, Ella from LITTA 💚
Reply from Litta™ - Waste Removal Service
Thanks so much for your kind words, Paul! We’re thrilled to hear our driver was prompt and that the communication met your expectations. It means a lot to us that you took the time to share your experience. We look forward to assisting you again in the future.
Kind regards, Jade from LITTA 💚
Litta failed to complete what they said they would
Be very careful using Litta service, their quotes are unreliable. Like many other reviews you can see, Litta failed to remove all of our rubbish (barely 2/3 and that was with the best efforts of the sub contractors on the day). They ask you for photos of the rubbish and will suggest a size for collection. Their suggestion was woefully short, the team did their best with what they had but we're forced to leave large piles of waste behind. Turns out £340 doesn't get you much (not even a fixed time of day, and they had to cancel the first time after I waited all day for them.
Litta then has the audacity to immediately call and offer a "discounted" service to remove the rest for £180!
I can only conclude Litta deliberately underestimate their collection quote, bank on the customer going ahead without realising how bad it will be better, and then try to make more money with an outrageous followup quote.
If you are going to use Lifta, be very sharp with your measurements (don't trust their quote) and be sure that they aren't going to leave a job half finished.
July 8, 2026
Unprompted review
Reply from Litta™ - Waste Removal Service
Hi Jamie,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We take comments like yours seriously, and our team at LITTA is going to look into what happened with your booking, including the quotation, collection, and follow-up process. We want to fully understand the situation and review it internally.
We will be reaching out to you as soon as we can to discuss this further and work towards a resolution.
Thank you for bringing this to our attention.
Kind regards,
The LITTA Team
⭐⭐⭐⭐⭐ Great service from Litta
⭐⭐⭐⭐⭐ Great service from Litta
I used Litta today to have 5 items removed from my home. The team were polite, professional, and efficient throughout. They handled everything with care and made the whole process quick and hassle-free. Would definitely recommend and will use them again in future.
July 8, 2026
Reply from Litta™ - Waste Removal Service
Thanks so much for your wonderful review, Claire! We're thrilled to hear our team provided a polite and professional service while making everything quick and hassle-free. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.
Kind regards, Amelia from LITTA 💚
Highly recommend!
I couldn't recommend this company enough! Amazing!
As soon as the gentleman we had arrived he cracked on! Professional and quick and made a massive effort the whole time.
The price was by far the most reasonable and worth every penny!, the website was easy to navigate and booking was so simple to do, all costs are upfront so you know nothing is hidden. Highly recommend and will definitely use them again!!
July 5, 2026
Reply from Litta™ - Waste Removal Service
Hi Helen, thank you so much for your fantastic review! We're thrilled to hear our team impressed you with their professionalism and efficiency. It's great to know you found our pricing fair and the booking process straightforward. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards, Kira from LITTA 💚
Well informed during whole process
Well informed during whole process. Pick up on time and driver polite, efficient and respectful.
July 8, 2026
Reply from Litta™ - Waste Removal Service
Thank you for your fantastic review, Nicola! We’re delighted to hear that our team kept you well informed and that the driver was punctual and courteous throughout. Your kind words really motivate us to keep providing top-notch service. We look forward to assisting you again in the future.
Kind regards, Ella from LITTA 💚
Reply from Litta™ - Waste Removal Service
Thanks so much for your kind words, YLee! We're thrilled to hear you found our service prompt, professional, and good value. It means a lot to us that you’d choose to use LITTA again. Looking forward to assisting you in the future.
Kind regards, Jade from LITTA 💚
Excellent service
Excellent service. Polite, helpful driver.
Easy to arrange collection on the app & track arrival.
Arrived on time.
July 7, 2026
Reply from Litta™ - Waste Removal Service
Thank you for your fantastic feedback, Gillian! We're thrilled to hear our driver was polite and helpful, and that the app made arranging and tracking your collection straightforward. Punctuality is something we pride ourselves on, so it’s great to know we hit the mark. We really appreciate you taking the time to share your experience.
Kind regards, Jade from LITTA 💚
The guys worked really hard
The guys worked really hard, on what was a hot day. They dealt with everything and were professional and courteous. Thank you.
July 4, 2026
Reply from Litta™ - Waste Removal Service
Thanks for your kind words, Holly! We’re glad our team could handle everything professionally despite the heat. Your recognition of their hard work means a lot to us. If there’s anything we can do to earn that final star next time, please let us know.
Kind regards, Toby from LITTA 💚
They didn't arrive when scheduled AVOID
They didn't arrive when scheduled, keep cutting off my calls and have not replied to my emails. I need a refund but there's no way to contact them!!
July 2, 2026
Unprompted review
Reply from Litta™ - Waste Removal Service
Thank you for your feedback. We are currently reviewing your collection details and our Customer Service team will be in touch with you very soon.
Kind regards, Mary from Litta
Fast and efficient service.
July 6, 2026
Reply from Litta™ - Waste Removal Service
Thank you for your kind words! We're thrilled to hear you found our service both fast and efficient. Your positive feedback really encourages our team to keep delivering the best experience possible. Looking forward to assisting you again in the future.
Kind regards, Jade from LITTA 💚
Reply from Litta™ - Waste Removal Service
Thanks so much for your kind words, Paul! We're thrilled to hear that our team was punctual, approachable, and efficient for you. It means a lot to us that you found the service convenient. We look forward to assisting you again in the future.
Kind regards, Jade from LITTA 💚
This is the first time I've used them…
This is the first time I've used them and it was very simple and easy going. Took photos and said exactly what I was getting rid of to make the removal as easy and straightforward as possible. Which it did. I would definitely use again and also recommend.
July 5, 2026
Reply from Litta™ - Waste Removal Service
Thank you for your kind words, Charlie! We're so glad to hear that your first experience with us was straightforward and hassle-free. It means a lot that you found our process clear and easy to follow. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards, Ella from LITTA 💚
Disposing an old mattress.
I needed a help with disposing an old mattress in Lutterworth. I called Litta and the company helped me the next day.
I appreciate a quick response. Thanks.
July 2, 2026
Unprompted review
Quick and efficient
Rang for quick disposal and got booked in next day.
Good couple of lads, quickly had everything cleared with no hassle.
Nice to know it's disposed of properly.
July 5, 2026
Reply from Litta™ - Waste Removal Service
Thanks for your kind words, Alex! We’re thrilled to hear our team provided a swift and hassle-free service. It’s great that you appreciate our commitment to proper disposal. Your feedback truly motivates us to keep up the good work.
Kind regards, Jade from LITTA 💚
Litta company
They absolutely brilliant, plus, they are very friendly and helpful and lovely manners. Plus love to see all the rubbish taken away too. I will be using them again.
July 5, 2026
Reply from Litta™ - Waste Removal Service
Thank you so much for your kind words, Mrs Calver! We’re thrilled to hear you found our team friendly and helpful, and it’s great to know you appreciated the tidy job we did. We look forward to assisting you again in the future.
Kind regards, Jade from LITTA 💚
Quick and Efficient
Quick and efficient service, arrived in good time and the two guys were polite and helpful. Handy as I live in rural England and it can be difficult to arrange private services. Would definitely recommend.
July 5, 2026
Reply from Litta™ - Waste Removal Service
Thank you so much for your kind words, EC! We're thrilled to hear our team arrived promptly and provided polite, helpful service. It’s great to know we could make things easier for you in rural England. Your recommendation means a lot to us and truly motivates the whole team. Looking forward to assisting you again whenever you need.
Kind regards, Reece from LITTA 💚
Reply from Litta™ - Waste Removal Service
Thanks for your fantastic 5-star review, Klaudia! We're thrilled to hear you found our waste collection quick and efficient. It means a lot to us that our service made things easier for you. Looking forward to assisting you again whenever you need us.
Kind regards, Jade from LITTA 💚
It was relatively expensive
It was relatively expensive, so expected a little more. First of all the driver turned up more than 45 minutes late. We had a time slot between 8am-1pm. Due to the lateness the company reimbursed me just under £10. When the driver eventually turned up he didn’t acknowledge my partner who greeted him upon arrival but proceeded to take a series of pictures of the things he was going to collect and started tidying the van. My partner spoke to him and then went onto help the driver loading the van. Not massively impressed with the lateness when we had a 5 hour time slot.
June 27, 2026
Reply from Litta™ - Waste Removal Service
Thank you for your feedback. We are sorry to hear of the delays with your collection. Our Customer Service team have tried to reach out to you to, please kindly contact us on 020 3868 0455 to discuss this further.
Kind regards, Mathew from Litta
Super easy
Super easy; quick to book; was able to get a next day pick up; turned up on time and no issues. How you would want it!
July 4, 2026
Reply from Litta™ - Waste Removal Service
Thanks so much for your fantastic review, JaneP! We’re delighted to hear that the booking was simple and our team arrived promptly for your next-day pickup. It’s wonderful to know we provided exactly the hassle-free service you were hoping for. We truly appreciate you taking the time to share your experience.
Kind regards, Toby from LITTA 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.