Formula Honda Reviews 136

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Symptoms: P0172 Emission system problem engine light on Formula Honda Advisor: >>> Mr. Kumar <<< Selling... A. Injector cleaning ...delined by customer B. Cabin filter... de... See more

Rated 5 out of 5 stars

Kevin at Formula Honda was absolutely amazing throughout the entire process. From day one, he made everything feel easy and stress-free. No pressure, no pushy sales tactics - just genuine adv... See more

Rated 1 out of 5 stars

New buyers! Do not fall to Formula Honda’s bumper to bumper warranty lie. They charged me $1000+ for that. But when I brought my car back to the service, they wanted $175 to check one assistance secur... See more

Company replied

Rated 5 out of 5 stars

We have been dealing with Aaron for so many years, we consider him more as a friend rather than a salesperson. He is a true professional in every sense of the word. He knows his stuff extremely well... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Are you looking for a Toronto Honda dealership with a proven track record of selling quality vehicles, delivering excellent customer service, and providing state-of-the-art maintenance and repairs? When you come to Formula Honda, that’s exactly what you’ll get—each and every time. Since 1987, we’ve been the chosen dealership for drivers in Scarborough, Markham, Pickering, Vaughan, and Richmond Hill, and we look forward to continuing to serve these communities for many years to come. At our dealership, you’ll find the entire lineup of new Hondas in stock, including top-selling models like the Honda Civic, Honda CR-V, Honda Pilot, and Honda Accord. If you’d rather buy a used vehicle, then have a look at our impressive inventory of used and certified pre-owned vehicles. When you shop with us, you’re guaranteed a personalized and helpful experience at every step of the way. Over four out of five people on our staff have been with us for more than a decade, a sign of a healthy and friendly culture that comes through in everything we do.


Contact info

3.2

Average

TrustScore 3 out of 5

136 reviews

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1-star

No history of asking for reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

RIP OFF / Selling you services your DON'T need, Advisor Kumar

Symptoms: P0172 Emission system problem engine light on
Formula Honda Advisor: >>> Mr. Kumar <<<

Selling...
A. Injector cleaning ...delined by customer
B. Cabin filter... declined by customer
C.Thororrle body service .. declined
D.Belt Replacment .. declined

Jobs done....
E. Oil Change .. customer not awared of $150
F. Gasket replaced and valve adjmt ... $500
G.PVC valve replaced .. $300 (online says it cost only $100 p+lab)

result...
Nothing resloved... SAME ERROR CODE AFTER 1 DAY

follow-up...
H. suggest high-pressure gas pump... $2600 .. declined
I. O2 sensor .. $450 (customer forced them to install new O2 sensor to compensation faulty detection of symptom earlier)

Conclusion...
1. I though dealership has special code reader for its own brand with more information. - WRONG
2.Their mechanics is well trainned, as least working on same brand everyday. WRONG
3. Advisor, Mr Kumar, has basic knowledge.. he explained "Gas mixed with motor oil" , that is BS.

GOOD LUCK to you.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Kudos to Kevin

Kevin at Formula Honda was absolutely amazing throughout the entire process. From day one, he made everything feel easy and stress-free. No pressure, no pushy sales tactics - just genuine advice and guidance to help us make the right decision.

He went above and beyond for us, gave us so many perks, and even surprised me with a little Honda jug which honestly made me feel super special and appreciated as a customer. It was such a thoughtful touch!

You can really tell he cares about people and wants them to have the best experience possible. If you’re looking for someone honest, knowledgeable, patient, and genuinely kind, Kevin is your guy. Highly highly recommend him!

He is the best Salesperson I have ever seen ! It shows how he loves what he does.

My Thanks,
Soomaya

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

I went to Honda Formula to look at a car

I went to Honda Formula to look at a car to buy. I had talked to one of the salesmen before about a car that was priced at +$41,000. I offered $39,000 based on the suggestion of a friend who was close to me. I said, "If you're happy, I'll come and see it." He said, "No problem, come." I went and before he showed me the car, he filled up some paper work . Then we went together to the body shop. I saw that it had a few small accidents and someone was cleaning it. We came back and he took a thousand dollars as a deposit from me and I asked how if I didn't like the car. this was the same sentence this gentleman said: "even is car ready and you did the car drive , if you didn't like the car, you'll take your money and go!" I gave him my credit card and after a few minutes, he took me to a lady who signed the purchase agreement. I came back and I didn't like the car, I called him that evening that I am canceling this deal, maybe I will buy a new car, maybe I will cancel for now, he told me to let me know tomorrow, tomorrow I emailed and called the lady who filled out the papers and the gentleman who sold me the car, the salesman said please email me that you are canceling, I emailed him too. I said that I will cancel, two minutes later he said by emsil that you can no longer get your deposit back!
Now after 48 hours of everything I did, they did not return my $1000 deposit. The question for me is how is it possible for such a big company to do such cruelty to a customer who gets 1000 dollars with God knows what rewards, and treat the customer in such a dishonest way, if I knew that they would not return this deposit, I would never have paid the deposit.

March 16, 2026
Unprompted review
Formula Honda logo

Reply from Formula Honda

Hi Farika, I’m sorry to hear about your experience.
While I wasn't directly involved with your visit, I would be happy to help review your situation to make sure everything was handled properly. Please feel free to contact me directly at 416-754-4555. Regards. Aaron

Rated 4 out of 5 stars

The site feels cluttered with an…

The site feels cluttered with an overwhelming navigation menu and too many promotional banners competing for attention, making it difficult to focus on what you actually need. While the inventory and contact information are accessible, the overall design lacks visual breathing room and modern polish

January 29, 2026
Unprompted review
Formula Honda logo

Reply from Formula Honda

Hi Elias. Thank you for your suggestions about our website. We will take them into consideration.

Rated 1 out of 5 stars

Parts were double elsewhere

Went to the dealership to buy some parts for my car, I was surprised the prices were double that of Toronto Honda. I cancelled my order.

November 28, 2025
Unprompted review
Formula Honda logo

Reply from Formula Honda

Hi Alvin, I’m sorry to hear about your experience.
While I wasn't directly involved with your visit, I would be happy to help review your situation to make sure everything was handled properly. Please feel free to contact me directly at 416-754-4555. Regards. Aaron

Rated 1 out of 5 stars

New buyers heads up! Bumper to bumper warranty is not legit!!

New buyers! Do not fall to Formula Honda’s bumper to bumper warranty lie. They charged me $1000+ for that. But when I brought my car back to the service, they wanted $175 to check one assistance security system.

October 24, 2025
Unprompted review
Formula Honda logo

Reply from Formula Honda

Hi Ahmet, I’m sorry to hear about your experience. I understand how warranty coverage can sometimes be confusing. The $175 diagnostic charge you mentioned is only applied temporarily and is fully waived if the concern is covered under your comprehensive warranty. It’s simply meant to cover the inspection in cases where the issue isn’t warranty-related, for example, if there’s accident damage or another external factor.
While I wasn't directly involved with your visit, I would be happy to help review your situation to make sure everything was handled properly. Please feel free to contact me directly at 416-754-4555. Regards. Aaron

Rated 5 out of 5 stars

Honda is one of the most reliable and…

Honda is one of the most reliable and affordable cars in the world customer service is one of the best i experience it this is my third car with Honda,thej sales person was
Amazing and really helpful thank you Aaron zeller

July 25, 2025
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you for your review Hester. It was a pleasure helping you out with your new HRV and we thank you for your business over the years.

Rated 5 out of 5 stars

Good team

Good team! helpful but pricing takes a lot of energy to negotiate

August 31, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you for your review Linda. We appreciate your business.

Rated 5 out of 5 stars

I brought 2025 civic from Rajah/…

I brought 2025 civic from Rajah/ Thinesh kts the best service in the gta--

May 13, 2025
Unprompted review
Formula Honda logo

Reply from Formula Honda

We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. Thank you again for your business.

Rated 5 out of 5 stars

Aaron is an exceptional sales person…

Aaron is an exceptional sales person and human.
Very helpful always with all my transaction. Have purchased about 4 vehicles from Aaron and he has always come through for me.

Would recommend Aaron and Formula Honda anytime.

April 12, 2025
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you so much for your continued trust and loyalty Jit. It’s been an absolute pleasure helping you with each of your vehicle purchases, and I’m honored to be your go-to for such important decisions. If there’s ever anything you need, I’m always here to help. Thanks again for your business!

Rated 5 out of 5 stars

Very Good Services

October 23, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Michael, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Looking forward to seeing you again.

Rated 5 out of 5 stars

The Best Brand

This is one of the best brands.

September 14, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you so much Behnaz! We’re grateful to have you as our client.

Rated 5 out of 5 stars

Aaron Zeller best customer service

Aaron Zeller best customer service! We just got Honda PASSPORT model and I love it! love every features of it!
Aaron is so nice and kind to explain everything to us and walk us through all the features of our new Honda passport, very knowledgeable and extremely great customer service! thanks Aaron.

August 5, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you Chat for your business. I really appreciate you allowing me to help you with the purchase of your new Passport. Enjoy the car and I'm always here to answer any questions you have along the way.

Rated 5 out of 5 stars

Honda is excellent

July 31, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Hi Lydan. Thank you for your review. We are so happy you are happy with your excellent Honda.

Rated 5 out of 5 stars

2023 Ridgeline Purchase

Picked up my 2023 Ridgeline on Friday July 12, my whole experience with purchase from the Formula Honda team was fantastic.
Aaron provided the customer service I was expecting when I decided to make this purchase, from his detailing of the trucks many accessories to taking his time with answering my many questions. Thanks to Lyana for having all the paperwork laid out and taking the time to review every aspect of the truck before I left with it.
Thanks Again
Philip & Sarah

July 12, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you for the review Philip & Sarah. It is a pleasure to help you out with your purchases and I really appreciate your business. Enjoy your new Ridgeline and thank you again.

Rated 5 out of 5 stars

In the market for a Honda? Aaron is your go-to guy!

I've been working with Aaron Zeller for about 2 years now, and his service has truly been exceptional. This being my first car purchase, he made the entire process enjoyable and exciting—from scheduling appointments to providing constant updates and finally, the pick-up. Every step was memorable. Aaron's kindness, gentleness, and understanding were deeply appreciated. What stood out most was the absence of pressure to purchase, which made me feel entirely comfortable. When it comes to recommending friends and family to Formula Honda, there's no doubt Aaron will be my top choice. Formula Honda is lucky to have you, Aaron!

May 8, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you so much for your review Ina. It was such a pleasure helping you with your first car purchase and I am honored you chose me. Enjoy your new Civic and thank you again for your business.

Rated 5 out of 5 stars

I have dealt with formula Honda for a…

I have dealt with formula Honda for a number of years. Their entire staff is excellent.

Service department is very efficient

Hugh and his sales department go over and above in caring for their customers. Excellent in every way.
Robert.

April 30, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you Robert for your review. We appreciate your business over the years and look forward to serving you for years to come.

Rated 5 out of 5 stars

Thank you vijaybhai for your friendly

Thank you vijaybhai for your friendly, professional and helpful assistance in purchasing my Honda odyssey touring. most appreciated. As you know this is my 2nd Honda odyssey dealing with you Thank You👍

February 14, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you for your review Minesh and for your business over the years. Enjoy your Honda Odyssey!

Rated 5 out of 5 stars

We have been dealing with Aaron Zeller…

We have been dealing with Aaron Zeller for 15 years.
He has always provided an exceptional service.
He knows what we want and what would work for us.

February 27, 2024
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you so much for your review Robert. It is always a pleasure to see you and I am so happy you are enjoying your new CRV. I truly appreciate your business and referrals over the last 15 years. Thank you again.

Rated 5 out of 5 stars

Formula Honda - Scarborough

I recently leased a Honda Civic EX with Aaron Zeller At Formula Honda and it arrived sooner than expected :) Aaron was very helpful and insightful throughout the whole process and answered all my inquiries. I would really recommend going to him as he is great to work with and has your best interest!

November 2, 2023
Unprompted review
Formula Honda logo

Reply from Formula Honda

Thank you Ardie for your review and coming to see me for your first car! It was a pleasure helping you out with your new Civic and I am glad I was able to get it to you earlier than expected. Enjoy your new Honda!

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