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Car.co.uk Reviews 15,813

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its professionalism and efficiency from start to finish. Many people appreciate the friendly, courteous, and helpful staff, who provide clear communication and make the process smooth and easy. The company is frequently noted for offering competitive prices, often beating other quotes, and ensuring quick payment directly into accounts. However, some customers also noted issues with communication regarding collection times and unexpected changes to quoted prices. A few other people also felt that the initial quotes were significantly reduced upon collection or were much lower than competitors.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the quick, efficient, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Payment

Customers had positive experiences with payment, frequently highlighting the speed and efficiency of the... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting that the prices offered were... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more

Rated 5 out of 5 stars

Easy no pressure booking service and the best local quote. Pick up was hassle free. The driver rang half an hour before collection and apolofised for being slightly behind time. Cash was transferred w... See more

Rated 5 out of 5 stars

Craig (the driver) was super helpful, after he'd called ahead, he arrived when he said he would, went through the paper work with me and was chatty and friendly, making me feel at ease and making the... See more

Rated 5 out of 5 stars

The whole process is surprisingly straightforward from quotation with to booking the collection and the collection process itself. All staff on the phone, emails and in person collection are... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Rated 5 out of 5 stars

10/10 definitely recommend

This company are really easy. They came and picked up my car today, the communication was clear everything was smooth cannot complain. Definitely recommend.

June 10, 2026
Rated 5 out of 5 stars

Great service

Great service, Tony was very helpful & explained process easily to my dad who’s car it was , he is 89.

June 9, 2026
Rated 5 out of 5 stars

Simple Process

Easy online quote, decent price. Once collection arranged, took around 10 min to load the car, complete the paperwork and payment was made.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have used this company twice in the…

I have used this company twice in the last month and can not fault the service
They offered me a higher price both times than local people and also the process was super simple. Got a quote, booked a collection date, collected the car and they had not even left the street before the payment was in my account.

Wouldn’t use anyone else now.

June 8, 2026
Rated 1 out of 5 stars

The ownership of the car has not been…

The ownership of the car has not been transferred. The car is still in my name.

June 5, 2026
Car.co.uk logo

Reply from Car.co.uk

Hello Nasser,

We're sorry to hear that you're unhappy with your experience.

When a vehicle is sold, the responsibility for notifying the DVLA of a change of ownership rests with the registered keeper. The registered keeper is responsible for the day-to-day use of the vehicle, including taxing it, ensuring it has a valid MOT, maintaining insurance, and notifying the DVLA of any ownership changes. This helps ensure that any future liabilities relating to the vehicle are no longer linked to the previous keeper.

To notify the DVLA on a customer's behalf, we would need the V5C document reference number. Without this information, we're unable to complete the ownership transfer with the DVLA, as the process requires details that only the registered keeper can provide from the V5C logbook.

If the vehicle is still showing in your name, it suggests that the DVLA has not yet been updated with the change of ownership.

Please contact our customer support team with your details, and we'll be happy to look into this further for you.

Kind regards,

Car.co.uk

Rated 5 out of 5 stars

Super helpful and smooth process

Craig (the driver) was super helpful, after he'd called ahead, he arrived when he said he would, went through the paper work with me and was chatty and friendly, making me feel at ease and making the handover smooth. Got the money minutes after he submitted his side of things!

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Efficent

Fast , efficient as described. Just what I needed to take away the hassle of getting rid of my vehicle

June 5, 2026
Rated 4 out of 5 stars

Very easy to do

Very easy to do, quick and easy pick up, driver was great. Couldn't recommend highly enougj
Price you get for scrapping is another thing entirely, but that is the way of the world.

June 1, 2026
Rated 1 out of 5 stars

Very poor

Very poor. Had a quote then they sent a confirmation email stating that my car was drivable which I stated it wasn’t so when we rung them up, they reduced the quote. They were meant to be here between 8-12pm & didn’t show. My husband rang them 3 times and we were told the driver was delayed and on the way. My husband waited in all day and nobody turned up.

We have had to stat the process again with another company.

Would not recommend

June 3, 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Larraine,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

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