I had the worse experience ever. I ordered a hard case for my Samsung galaxy z4 flip and a film cover. Both items wasted. Film couldn't stay on the screen and the hard cover was very wide so was fal... See more
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See what reviewers are saying
Excellent experience overall. The item matched the description. The shipment was totally completed in less than 48 hours. Good experience. Could have given 5 stars but due to the fact that my receipt... See more
Super service, good customer service, they sent me some wrong size case and glass for my A9 PLUS ( A9 normal things received ) and they sent me the good items without even asking for the wrong ones, a... See more
Dear Capida, Great service when I bought the wrong mobile cover (the Variant version of the one I should have bought) and returned it while ordering the correct cover which I received the very next da... See more
Company details
Written by the company
Salg af kvalitetsudstyr til din smartphone & tablet se www.capida.dk
Contact info
Gl. Hirtshalsvej 3, 9800, Hjørring, Denmark
- 70 60 44 48
- info@capida.dk
- capida.dk
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely late delivery although their…
Extremely late delivery although their website said 1-3 days my product to be delivered (still waiting....),never again!
Very professional and polite aproach to…
Very professional and polite aproach to a problem that arised.
Wish all of the bussineses can communicate with cuctomers in such a manner.
Great experience!
Excellent service whilst visiting in…
Excellent service whilst visiting in Denmark, easy, quick service and fast delivery, thank you
I bought a charger for my notebook
I bought a charger for my notebook, shopping was easy, delivery was fast, the product works perfectly and is the charger with best quality I've bought after the original stop working. I was looking for this for a long time.
This website can’t be trusted
This website can’t be trusted because of their misleading product descriptions.
The product delivered mismatch the description. I was tricked to order a useless product with no free return option.
Giving a wrong and unclear information about the product to mislead people to buy it - is fraud.
Both orders are missing details!
Satisfied - fast delivery!
Delivered in 2 days, as expected - product looked the same as in the website pictures and was easy to assemble
Return Policy Frustration
All good unless you have to return something. Return process is frustrating, designed to discourage you from returning.
And I had to return "red" item, which in reality was pink
Answer to Capida 15-01-25: No return label and no return specification included, no bag which can be reused to send back, buying porto at site where if you do not have printer you can write code - but still you need printer to print return specification document and invoice (which you can easily track at your site when return is registered, btw)..... if you think this is a nice return policy when check other companies and see how most of them make return a small effort and are successful in keeping their customers.

Reply from Capida
Happy New year🎄Great job as usual
Happy New year🎄Great job as usual, guys, thank you❤️ Quick, well organised delivery. Definitely recommended.
God kvalitet
God kvalitet. Stort udvalg. Hurtig leveret. What’s not to like?
Damaged product. No Return!
The product was damaged, and they do not reply to my request of returning the item and getting a refund. Furthermore, I'd be liable of paying the shipping, plus the custom, because it is based in Denmark and I bought it from Norway. Never more
“Arrived late
“Arrived late, went to the wrong address, and the overall service was very poor.”

Reply from Capida
Affordable yet good quality 👌🏽
Hurtig ekspedition. God kvalitet. Attraktivt prisniveau
Hurtig ekspedition. Et mobilcover i god kvalitet til attraktivt prisniveau.
Good quality and perfect service 👌
Good quality and perfect service 👌
Levering og information herom var super…
Levering og information herom var super god.
MEEEN der stod at det var originale høretelefoner til i Iphone - det har det aldrig været.
MVH Thomas

Reply from Capida
Fast fast fast
The cover that i ordered it last week…
The cover that i ordered it last week it's quality so bad and when i tried to put the cover in the phone the back of the cover is broken

Reply from Capida
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