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Tesco Insurance Reviews 26,039

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TrustScore 4.5 out of 5

4.4

Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 15,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and clear communication, making interactions pleasant and informative. Many people highlight the excellent customer service, appreciating the ease of setting up policies and the efficient handling of inquiries, even during stressful situations. Reviewers also found the pricing to be very reasonable and competitive, often being cheaper than other providers. However, some customers also noted issues with courtesy car availability and collection, leading to inconvenience and additional costs. A few other people also felt that the online user experience was not always straightforward, and some found it difficult to reach customer service by phone or experienced unhelpful interactions.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding policies to be very reasonable and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the ease of renewing... See more

Customer service

Reviewers mention positive feedback about customer service, with many finding agents professional, helpful,... See more

User experience

People report positive experiences with user experience, often highlighting the ease of use and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have been with Tesco Insurance for car needs for a couple of years now as they consistently come back with the best value for money policy. I have not needed to make a claim so can't comment on claim... See more

Company replied

Rated 4 out of 5 stars

It was conducted in a business manner and the telephonist spoke in clear voice. She listened to my thoughts and because of my loyalty to Tesco Insurance we managed to bring the prfmium down a little.... See more

Company replied

Rated 4 out of 5 stars

My dealings with your staff so far has been impeccable. However only allowing me just 7 days with a courtesy car to find a new car is inexcusable! This needs addressing!!!

Company replied

Rated 5 out of 5 stars

I went with them because of price. Was a bit worried when I needed to make a claim, but so far they have been amazing. Courtesy car delivered within 24 hours. When I phoned to ask questions I was give... See more

Company replied

Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Life Insurance Agency
  5. Pet Insurance Company
  6. Travel Insurance Company

About Tesco Insurance

Written by the company

Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.

Which? Recommended provider for Home Insurance - September 2025
Which? Best Buy for Pet Insurance (Lifetime Dog and Cat cover over £5,000) - December 2025
Which? Best Buy for Car Insurance (Gold Cover) - January 2026

Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

26K reviews

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