Stringers' World Ltd Reviews 

3,343
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 486 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt delivery service, often noting that orders arrive quickly and in perfect condition. Many people appreciate the competitive pricing, finding products at great value compared to other retailers. The service is frequently highlighted as excellent, with reviewers commending the helpful advice and clear communication throughout the ordering process. However, some customers experienced issues with delivery delays caused by couriers or received incorrect products. A few other people also felt that product descriptions were misleading, particularly regarding shoe features, and some found the online ordering process difficult.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality of items like... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and... See more

Service

Users describe positive interactions with service, consistently highlighting its efficiency, reliability, and... See more

Order

Customers had positive experiences with order, praising the ease and speed of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was talked through ordering procedure with patience and understanding at my pace not there's (thankyou) Super fast delivery, great price, pleasure doing business with you. I never leave reviews,... See more

Company replied

Rated 5 out of 5 stars

Have been stringing for about 40 yrs now, have used Stringers World for the last 12 years. Have always been happy with the service received for all the products I have purchased from them. They offer... See more

Company replied

Rated 5 out of 5 stars

Excellent service, done the 7 day trial to see if i liked the padel racket. Was super quick to respond and get the racket out and then quick turn around for the new racket when I decided to go ahead.... See more

Company replied

Rated 5 out of 5 stars

Stringersworld have always provided a wonderful service over the last 12 plus years. Orders are dispatched fast and their customer service is top notch. Many thanks guys :)

Company replied


Company details

  1. Tennis Store
  2. Sporting Goods Store
  3. Sports Accessories Wholesaler
  4. Sportswear Store
  5. Table Tennis Supply Store

About Stringers' World Ltd

Written by the company


Initially specialising in racket strings, Stringers’ World was established in 2007 on Brantham Mill Industrial Estate, situated near the River Stour.

A small shop was set up, whilst work began on the website for an online store. The site was launched in 2008, offering worldwide shipping for racket sports equipment.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,343)

467 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star service

Easy to schedule, super quick delivery, accommodating and friendly. Would highly recommend.

12 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your 5-star review and recommendation.

Rated 5 out of 5 stars

Excellent

Best price on a popular racquet. Good comms, quick delivery.

17 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you. We do our best to keep our prices as competitive as possible and to provide a range of high-quality products.

Rated 5 out of 5 stars

Fantastic service

Fantastic service , great communication and fast delivery

16 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We're pleased you had excellent communication and that the goods arrived promptly.

Thank you for your continued support.

Best regards,
Chris

Rated 5 out of 5 stars

Very pleased...

Great comms, quick delivery and fantastic product. Thank you.

15 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Glad to hear everything met your expectations. Thank you

Rated 5 out of 5 stars

Superb service

Superb service and great flexibility when ordering, excellent value as well.

14 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your excellent review. We are delighted to hear you had a really positive experience.

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.
Polite and friendly service.

14 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Happy to hear you had a positive experience. Thank you.

Rated 5 out of 5 stars

Reliable good service

Reliable good service. Products of good quality. Easy to order. Will definitely use again.

14 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We appreciate your support. Thank you.

Rated 5 out of 5 stars

I’m happy by all means

I’m happy by all means, cost, delivery and efficiency. Well done.

30 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you for your kind review. We're happy to hear you had an excellent experience.

Rated 1 out of 5 stars

DHL service was terrible

DHL service was terrible. lots of messages that made no sense and were confusing.

13 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Good afternoon Mario,

Thank you for your feedback. We are sorry to hear that the courier has let the service down, as we expect a higher standard of service from all our couriers.

Our apologies for the inconvenience caused.

Kind regards,
Chris

Rated 5 out of 5 stars

Abcd

It sold what I wanted and provided it promptly at at a competitive price.

12 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Thank you. We are delighted you found our prices competitive.

Rated 5 out of 5 stars

Service delivery was very punctual…

Service delivery was very punctual price is in keeping with market trend
First time use you guys as I came across on FB
I b back !!!!!
Thx

11 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

We're happy to hear our prices were competitive, and thank you for your order and positive review.

Rated 5 out of 5 stars

Good product


Good product, as described, works well, as advertised, good service. Thank you

11 May 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Happy to hear you had a positive experience. Thank you

Rated 5 out of 5 stars

Good value tennis balls

Good value tennis balls, order sent in good time and received in perfect condition. Would recommend.

29 April 2026
Stringers' World Ltd logo

Reply from Stringers' World Ltd

Happy to hear you had an excellent experience. Thank you.

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