Stringberry Reviews 12,995

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,991 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and protective nature of the products, noting their durability even after multiple drops. Many appreciate the wide selection of unique and vibrant designs, making it hard to choose just one. The ordering process is frequently described as easy, with fast delivery and an enjoyable user experience. However, some people mentioned issues with delivery times being longer than expected, and a few experienced problems with incorrect orders or products not fitting their devices properly. There were also occasional reports of product cracking or fading over time, and some found the material to be cheap or slippery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the cases for being... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as fantastic, high... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting quick and efficient... See more

Order

Reviewers highlight positive aspects of order, with many finding the website easy to use for ordering and... See more

User experience

People report positive experiences with user experience, highlighting the seamless purchasing process and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always, great customer service, beautiful case, excellent quality. My only complaint is that many of my favorite designs were not offered for my phone model. I have never encountered that in the pa... See more

Company replied

Rated 5 out of 5 stars

I have been using Stringberry cases for the past several years. I love the quality and the great protection they offer without sacrificing artistic design. With so many choices available, there is som... See more

Rated 5 out of 5 stars

I’ve ordered a few Stringberry products and they’ve all been great, they fit well, vibrant colors, last a long time, I’ve never had to replace any item. I was preparing another order for an iPhone ca... See more

Company replied

Rated 5 out of 5 stars

I ordered the crinkle-crag case and it was amazing, though when i tried to take it off a month after receiving it, it cracked. I emailed Stringberry immediately and within 48 hours, a replacement had... See more

Company replied


Company details

  1. Cell Phone Accessory Store
  2. Gift Shop

Written by the company

Our fashionable mobile phone cases will make you stand out from the crowd! Shop our unique case designs by a range of artists, designers and illustrators or design your own.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth the wait

It took a little while to receive the phone case, but it was worth the wait. It is a beautiful design and it protects my phone.

14 March 2026
Rated 5 out of 5 stars

First

First of all, this is my 3rd case. Second, I live in Colorado so I hike and trail run. Perfect example of how good these cases are— Trail running on Father’s Day, trail I’ve run before and guess what? I bloody ate it. Wasn’t paying attention and fell, like tripped and supermanned into the trail in front a couple 😑 they made sure I was okay. I sat up and proceeded to pick gravel out of my knees. Found my phone…The screen protector was busted up, dirt and tiny gravel got between the case and phone but not a single scratch on the case surprisingly nor in my actual phone!!
And they’ve done pretty good with being dropped too. Done that a fews times.

As long as they make cases. I will always come here for mine . xo
ps-I’m okay lol no stitches needed and I’ll heal up just fine the dr said

21 June 2026
Rated 2 out of 5 stars

I loved how pretty it was

I loved how pretty it was, but it cracked in the corners in just a couple of months. So disappointed!

28 March 2026
Unprompted review
Stringberry logo

Reply from Stringberry

Hello Jenny,

I am very sorry to hear about this! Please provide the information requested and we will attend to this soonest!

Thank you for taking the time to drop us a review.

Cheers,
Izzy

Rated 5 out of 5 stars

Great Customer Service

I made a mistake on ordering a cover for the wrong phone. When I realized my mistake, I was offered the correct cover for half price. You didn't have to do that and I greatly appreciate it.

16 May 2026
Rated 5 out of 5 stars

Excellent Company

Stringberry always has an excellent variety of choices available regarding colors, holidays, seasons, etc. They have something for everyone. And the quality is excellent!

15 May 2026
Rated 5 out of 5 stars

Excellent Phone Case!

I have been using Stringberry cases for the past several years. I love the quality and the great protection they offer without sacrificing artistic design. With so many choices available, there is something for everyone. The hardest part is choosing one design!

14 May 2026
Rated 5 out of 5 stars

Sewing themed case.

I’d been looking at this phone case for a while. The case is beautiful, well made and tough. Delivery was quick. Couldn’t be happier.

13 May 2026
Stringberry logo

Reply from Stringberry

Hi Margaret,

Thank you for your kind review!

Izzy

Rated 5 out of 5 stars

Love these products, but…

I’ve ordered a few Stringberry products and they’ve all been great, they fit well, vibrant colors, last a long time, I’ve never had to replace any item. I was preparing another order for an iPhone case and an AirPod case, but after reading some of the recent negative reviews, I’ve backed off ordering and will look at other options. These products are too expensive to receive reviews like this, it’s very disappointing.

17 June 2026
Unprompted review
Stringberry logo

Reply from Stringberry

Hello Kat,

Thank you for taking the time to drop us a review. Please share the requested information so we can reach out to you privately.

Cheers,
Izzy

Rated 5 out of 5 stars

The phone case was beautiful

The phone case was beautiful! The colors are vibrant & the case should prove to be very sturdy. So many patterns to pick from.

12 May 2026
Stringberry logo

Reply from Stringberry

Hi Deanna,

Thank you for your kind review.

Cheers,
Izzy

Rated 4 out of 5 stars

Beautiful product

As always, great customer service, beautiful case, excellent quality. My only complaint is that many of my favorite designs were not offered for my phone model. I have never encountered that in the past.

12 May 2026
Stringberry logo

Reply from Stringberry

Hello Jane,

I am sorry to hear about this. Please write an email to us (support@stringberry.com) with the details of your favorite designs and phone model and we will consider the possibility of taking it up with the design team as a special request.

Cheers,
Izzy

Rated 5 out of 5 stars

I ordered the crinkle-crag case and it…

I ordered the crinkle-crag case and it was amazing, though when i tried to take it off a month after receiving it, it cracked. I emailed Stringberry immediately and within 48 hours, a replacement had been ordered and was delivered. Von was very helpful and saw to this very quick replacement and they have my appreciation for it. Overall, a brilliant brand for such a quick response and replacement!

11 May 2026
Stringberry logo

Reply from Stringberry

Hello Rachel,

Thank you for your kind review, glad to know Von was helpful too!

We appreciate your business - thank you!

Izzy

Rated 4 out of 5 stars

The product is excellent and I have…

The product is excellent and I have ordered in the past. Only drawback was it took months to receive my order.

9 May 2026
Stringberry logo

Reply from Stringberry

Hello there!

Thank you for your kind review. We hope to reduce our delivery times in the near future.

Cheers,
Izzy

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