NativeMed logo
Visit website

NativeMed Reviews 2,004

•
TrustScore 5 out of 5

4.9

Medical Clinic
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,460 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and courteous demeanor, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, especially when dealing with issues like lost medication. Reviewers are particularly impressed with the quick response times, even on weekends, and the overall efficiency and ease of their experience, often receiving detailed and informative answers to their questions promptly. The service provided is often described as excellent, with consumers noting the effectiveness of the products and the flexibility in treatment options. However, some people mentioned issues with dosages for their medication or that the product was not working for them after some time, and one reviewer reported receiving an almost empty bottle.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, responsiveness,... See more

Response time

Consumers consistently report positive experiences with response times, often highlighting the speed and... See more

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction with the company... See more

Product

Users describe positive interactions with product, with many reviewers reporting significant weight loss,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I had a question about the product , I reached out to via text from the number provided in my delivery notification. Within a couple of minutes, I received a very detailed and informative respons... See more

Rated 5 out of 5 stars

Great communication with the team at Native Med and the doctor overseeing my treatment is quick to respond to my questions. Shipments arrive quickly, packed securely with ice packs. I have lost 37 po... See more

Rated 5 out of 5 stars

Novah was great explaining everything with patience! I am going on 2 months now. I haven’t seen any real changes just yet but speaking with customer service has been a plus via telephone, not so much... See more

Rated 5 out of 5 stars

I am an existing patient and my second shipment was scheduled to arrive when I would be gone for vacation. Carlo assisted me in getting my order expedited, shipped two day air and hand delivered to t... See more

Company details

  1. Medical Clinic
  2. Weight Loss Service

Written by the company

NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.

Customer Satisfaction Guaranteed

Free Overnight Shipping*

At NativeMed, your satisfaction is our top priority. We’re dedicated to providing exceptional care, premium-quality products, and a seamless experience you can trust—guaranteed. 💜

Contact info

Real Results. Real Confidence.

Visit our site for exclusive GLP-1 deals

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Maria was quick to respond to my…

Maria was quick to respond to my inquiry and made me feel very comfortable with having the full support of native med. Very much appreciated after dealing with a previous company more concerned with money over the livelihood of their patients!

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to get access

Easy to get access. This is an affordable option because my insurance doesn't cover the med. I was able to get approval right away and shipment to my house. The app is easy to use.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Company!!!!!!

From the beginning, NativeMeds has gone above and beyond their promise and expectations. Email and text responses are so quick. The doctors and their assistants are so helpful, the meds come fast and cold. I have not had any issues at all and you cannot beat the price and quality. I researched all the GLP-1 companies and this one had the best of everything. Go with NativeMeds!!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy Company

They are cost efficient and they address concerns quickly. Josh was very helpful when I needed my medication increased .

24 June 2026
Unprompted review
Rated 5 out of 5 stars

No hassle and easy

No hassle, easy process. I switched to this company after customer service issues with a previous company. NativeMed has been great! 10/10 recommend!

24 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look