mailegusa.com logo
Visit website

mailegusa.com Reviews 225

•
TrustScore 5 out of 5

4.8

Children's Toys Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their unique, charming, and high-quality craftsmanship, often describing them as magical and inspiring imagination. Many people appreciate the quick shipping and the delightful, special packaging that makes opening an order feel like a gift. The customer service is frequently highlighted as excellent, with reviewers noting prompt, kind, and incredibly helpful responses, especially when addressing issues like incorrect items or missing parts. However, some customers were dissatisfied with the packaging, mentioning that items arrived in plain, dented boxes without the expected special presentation or protective wrapping. A few other people also felt that the order fulfillment sometimes had issues, such as receiving incorrect items or products with minor damage like a missing leg.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its beauty, uniqueness, and high... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products as beautiful, special, and... See more

Delivery service

Consumers find delivery service to be a positive experience, often highlighting the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the quick,... See more

Customer service

Reviewers consistently mention positive feedback about customer service, describing it as amazing, spot on,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every product I order from Maileg makes me feel like a child on Christmas again, counting down the days until it arrives. I’ve never been more excited to check the mail. The packaging makes you feel l... See more

Rated 5 out of 5 stars

Beautiful, unique items for children's gifts and play or fun home displays - everything I order from Maileg wows every audience. Shipping is quick and always packaged in special ways. Pricey, but qual... See more

Rated 5 out of 5 stars

My nieces have been building their collection of Maile items for their playhouse for years. I love perusing the Maile site for gifts - birthday, XMAS. They are taking ballet lessons now so the little... See more

Rated 5 out of 5 stars

*Customer Review for Maileg* We’ve been loyal customers of Maileg for over 10 years, and we couldn’t be happier! My twin daughters have built a beautiful collection of Maileg toys over the y... See more

Company details

  1. Children's Toys Store
  2. Children's Store
  3. Toy and Game Manufacturer
  4. Toy Store

Written by the company

We bring your stories to life! Maileg (pronounced My’lye) is a brand of Danish-designed toys and home interior. In today's busy world, we offer you an enchanting escape - a rabbit hole into a world, where you can explore imaginative tales, boundless creativity and lots of joyous play. Our is a world in which matchboxes can be beds for mice, princesses make perfect teatime companions, and cats and mice turn out to be the best of friends. We like to think that your Maileg friends and their miniature belongings are more than just toys; they're your loyal companions on your shared journey through vivid landscapes of make-believe, where every detail is a treasure to behold. Like your imagination, the Maileg world is always expanding. We are the proud makers of everything from baby toys to soft toys, dollhouses, dollhouse furniture, as well as home interior for children and adults, gift wrap supplies, and Christmas and Easter decorations. This way, you can keep adding new tales to your stories and, when you find the time is right, you can let your Maileg keepsakes go to the next generation of your family.

Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My Experience as a Customer

The website is beautifully designed with a clean, simple, and user-friendly layout, making it easy to find exactly what you're looking for. Even customers who are unsure of what to buy can easily discover suitable products thanks to the well-organized categories and wide selection available.
The fast and free delivery service made my experience even more enjoyable. Thank you!

26 May 2026
Rated 5 out of 5 stars

What a lovely cat

What a lovely cat. I am 69, and it is for myself. The package came with lovely wrapping paper that I decided to keep for special occasions. Thank you.

24 April 2026
Rated 5 out of 5 stars

So happy!

As always, the entire order was perfect! Each item is beautifully made and packaged and arrived quickly. Thank you!

25 March 2026
Rated 5 out of 5 stars

Hiker mouse

Saw the hiker mouse in a storefront window while we were traveling abroad. Very pleased to be able to find the mouse online and be able to purchase and ship to the States!

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look