4D Controls Reviews 259

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and well-packaged delivery, often noting that products arrive quicker than expected and in excellent condition. People appreciate the helpful technical advice and the friendly, efficient service provided by the staff, highlighting great communication and a wide range of available parts. Many reviewers find the products to be as described, even when classified as used, and commend the company for its commitment and prompt service. However, some customers experienced issues with the website not allowing them to add products to their cart, or with faulty items requiring returns and incorrect replacement deliveries. Additionally, a few people mentioned that delivery options for international shipping were limited or unsatisfactory.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent condition of items, with... See more

Delivery service

Reviewers consistently highlight the positive aspects of the delivery service, frequently praising the... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fast, and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect support. This company has got myself and many of my customers out of trouble many times over the past few years. Delivery is always fast and we'll packaged.

Company replied

Rated 5 out of 5 stars

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arri... See more

Company replied

Rated 5 out of 5 stars

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as U... See more

Company replied

Rated 5 out of 5 stars

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return o... See more

Company replied


Company details

  1. #1 of 1 best companies in Industrial Equipment Supplier
  2. #1 of 1 best companies in Automation Company
  3. #1 of 1 best companies in Industrial Area

Written by the company

Founded in 2005, 4D Controls is a leading supplier of high-quality automation and control equipment, offering cost-effective alternatives across major brands like Siemens, ABB, Rockwell Automation (Allen Bradley), Schneider Electric, and more. We stand out with our commitment to professionalism and reliability, operating from Australia and the U.S., and shipping globally. Our used and refurbished equipment, including PLCs, come with a 2-year warranty. We offer services like repairs, robotics, and buying your equipment. Choose 4D Controls for reliable, efficient automation solutions and experience unmatched customer satisfaction. Let our expertise elevate your operations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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1-star

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Rated 5 out of 5 stars

A great selection of used PLC,s and…

A great selection of used PLC,s and other components that have been tested, packaged and delivered promptly when we have needed these parts.

12 June 2026
4D Controls logo

Reply from 4D Controls

Hi Chris, thanks for your review! We appreciate the kind words and are glad to hear our parts have arrived quickly and well packaged.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Excellent fast service and delivery

Excellent fast service and delivery.
Saved my ass

1 June 2026
4D Controls logo

Reply from 4D Controls

Hi Dean, thanks for your review. We are glad to hear we were helpful and that your package arrived safely and quickly. We appreciate your review!
Kind Regards,
Maddie

Rated 5 out of 5 stars

Just a great company

Clear photos, detailed descriptions and super fast postage makes for a perfect company to deal with.

6 May 2026
4D Controls logo

Reply from 4D Controls

Hi Wayne, thanks for your review. We appreciate your continued business, and are glad to hear that your experiences with us have been so positive!
Kind Regards,
Maddie

Rated 5 out of 5 stars

Spare Parts

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return on some spares for our current site hardware.

1 April 2026
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Reply from 4D Controls

Hi Leighton, thanks for your review! We are happy to hear that our response time and assistance were satisfactory.
Thank you for your business and we look forward to any future collaborations.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Service

Very helpful and quick

19 March 2026
4D Controls logo

Reply from 4D Controls

Hi Zaine, thank you for your kind review! We are glad we were able to be of assistance.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Excellent

Friendly, helpful and quick

19 March 2026
4D Controls logo

Reply from 4D Controls

Hi Joy, thanks for your review! We are glad to hear that our staff left such a positive impression, and we appreciate your continued business.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Professional

Professional, helpful and collaborative company.

18 March 2026
4D Controls logo

Reply from 4D Controls

Hi Emanuele, thanks for your review! We appreciate your continued business with us and look forward to collaborating more in the future.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Warranty Replacement

Always easy to chat to staff and quick responses to issues. This was a warranty replacement

11 March 2026
4D Controls logo

Reply from 4D Controls

Hi Paola, thank you for your review! We are glad we were able to help in this instance, and greatly appreciate your continued business.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Fast response and shipping

Fast response and shipping, item clean and functional.

6 March 2026
4D Controls logo

Reply from 4D Controls

Hi Chris, thank you for your kind review! We are glad to hear the item arrived quickly and in good condition.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Great communication and item is in…

Great communication and item is in great condition and arrived super quickly,

4 March 2026
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Reply from 4D Controls

Hi Alex, thank you for your kind review! We are happy to hear that your ordering experience was easy and that delivery went well.
Kind Regards,
Maddie

Rated 5 out of 5 stars

We received item as described

We received item as described.
We have dealt with you in past you never disappointed us.

Thank you for service , commitment.

18 February 2026
4D Controls logo

Reply from 4D Controls

Hi, thank you for your kind review. We are overjoyed to hear that our company has been dependable and helpful for you!
Kind Regards,
Maddie

Rated 5 out of 5 stars

A impressive selection of used…

A impressive selection of used automation parts
in stock and fully tested with guarantee

19 February 2026
4D Controls logo

Reply from 4D Controls

Hi Chris, thank you for your review! We sincerely appreciate your business and are pleased to hear your kind words.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Have dealt with 4D quite a few times…

Have dealt with 4D quite a few times and have always found them to be very helpful.

4 January 2026
4D Controls logo

Reply from 4D Controls

Hi Doug, thank you for your kind review, we appreciate it! Our team is happy to hear that we have been of assistance.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Item supplied very quickly without any…

Item supplied very quickly without any complications.

8 October 2025
4D Controls logo

Reply from 4D Controls

Hi Robert, thank you for your kind words. We are glad to hear that your item arrived quickly and without issue. We appreciate your review!
Kind Regards,
Maddie

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