VORSICHT SCAM! Artikel von Aliexpress!
Diese Firma verarscht die Kunden extrem! Sie kaufen die Produkte bei Aliexpress ein und verkaufen diese für viel mehr Geld. Geht gar nicht! Die Produkte von Moonkie kaufe ich nie wieder! Gebt mal bei Aliexpress „Tischset Silikon Baby“ oder „Koala Beißring“ ein und überzeugt euch selbst.
Antwort von Moonkie
Dear Michelle,
Thank you for sharing your feedback. We would like to take this opportunity to address your concerns.
We want to assure you that Moonkie is not a scam company. We have our own factories and work diligently to provide the best quality products. Our products undergo stringent quality control measures, and we ensure compliance with regulations from trusted authorities such as the FDA, the CPSC, and others. Additionally, we have obtained CE market qualification, which enables us to sell in Europe.
Our Research Center works closely with pediatricians, midwives, ergonomists, doulas, and parents to develop products that are both safe and thoughtful for babies. We conduct countless experiments in our dedicated lab to ensure that we offer only the safest baby essentials.
We understand that your experience did not meet your expectations, and for that, we apologize. We genuinely value your feedback and will continue working to improve our service and product offerings.
Please feel free to reach out if you have any further questions or concerns. We truly appreciate your feedback and hope you'll reconsider giving us another chance.
Kind regards,
Moonkie Customer Support