Hotels.com: Travel Booking

4.8
704K reviews
10M+
Downloads
Editors' Choice
Content rating
Everyone
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
Dec 18, 2024
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
681K reviews
Jessica Sleight
November 19, 2024
Won't let me even search for hotels, every time you hit the search button nothing happens. Did basic troubleshooting on the app and didn't fix it. Seems like I'm not the only one having issues with it though, maybe time for them to fix the bug that's causing the app to act up. **Will update the rating when I am able to use the app again. Thanks for the quick response.
41 people found this review helpful
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Hotels.com LP
November 19, 2024
Hello, thank you for letting us know. We’re so sorry you’re experiencing issues with the latest update. Our tech team is working hard to improve the new experience – please keep an eye out for upcoming improvements and features.
John Mistretta
October 2, 2024
Absolutely horrible experience with my recent booking. I booked under a discounted member rate. Two weeks later, my itinerary showed I would be billed at the non-discounted rate $28/night higher. Customer service said they can't help because all they can verify is current & past non-discounted pricing, not the discounted rate that change daily on their site. This is bait & switch pricing. But lesson learned, screenshot your discounted price when you book, so they'll be forced to honor pricing.
100 people found this review helpful
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Hotels.com LP
October 2, 2024
Hi, we're sorry to hear this. We want to improve your experience, but unfortunately can't direct message on this platform – please reach out to our direct support channels at service.hotels.com so we can learn and improve.
Ron Crafton
November 20, 2024
It's gotten too buggy now, it doesn't load my bookings like or used to and I think the stamp system doesn't work anymore either. Edit: The new app is much better now and I can use ot better without it crashing on oddities anymore. I'm glad they made the overhaul more user friendly, only complaint now is that the new rewards system isn't as good as the old one.
10 people found this review helpful
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Hotels.com LP
March 27, 2023
Thank you for the heads up about this issue. We’re looking into it and hope to resolve soon – we’re sorry you had a frustrating experience.

What’s new

We continue to update our app to help you find your perfect somewhere.