AI innovation is moving fast. Demonstrating value shouldn't slow you down. Now in public preview, IBM Apptio's latest AI Value & ROI solution helps organizations track, measure, and communicate the business impact of AI investments with confidence. Read the press release to learn more: https://ibm.co/6040EuLYg
Invertir en inteligencia artificial no garantiza rentabilidad. El verdadero ROI aparece cuando la alta dirección convierte la tecnología en decisiones, procesos y resultados medibles. Sin estructura, la IA solo acelera el desorden. Heily Morán Gonzaga💡 Apptio, an IBM Company IBM #ReestructuraciónEmpresarial #HeilyMoran #Multinacional #Filiales #InteligenciaArtificial #TransformaciónDigital
Apptio helped make cloud cost legible. AI ROI needs one more layer because adoption itself changes the baseline. If a support agent cuts handle time by 25%, but ticket complexity, staffing mix, or customer volume also changed, a simple before-and-after comparison can overstate the value. I would want every initiative to carry an explicit counterfactual, confidence range, attribution owner, and expiry date for its baseline. Then planned versus actual becomes a real decision system: scale, revise, pause, or stop. The metric I rarely see is cost per verified outcome, including human review, failed runs, security controls, and remediation. Will the public preview support experiment/control or matched-cohort evidence, rather than relying only on self-reported proof metrics?
Measuring AI success is becoming just as important as deploying AI itself. Organizations that connect AI initiatives to business outcomes, governance and measurable ROI will have a much stronger foundation to scale adoption with confidence. Great to see solutions addressing this challenge.
Very interesting indeed!! Measuring the direct business impact of AI implementation in terms of net present value of the investment in AI, is the next logical step. Glad that now we have a tool to measure the business impact in trillion of dollars in value according to some industry experts.
Finally, a clear way to measure the real impact behind all these AI investments!
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Measuring AI ROI is genuinely harder than most finance teams expect, the value often shows up as time saved or risk avoided, not a clean revenue number, so having a dedicated way to track and communicate that to a board is overdue.