Resilience in critical safety isn't automatic. It's built. "Safety spend is the last thing customers cut." I hear some version of this in almost every management meeting and investor conversation. It's one of the reasons we're building Safecto. The statement is directionally true - but only for the right businesses. Resilience isn't automatic. It's built through strategic choices. I've come to think resilience in critical safety is built on four foundations. 1. Niche technologies with attractive characteristics. Focus on technologies where demand is driven by regulation or compelling total cost of ownership rather than discretion. Strong aftermarket from spare parts, service and retrofits. Demand tied to opex and brownfield investment rather than greenfield projects. 2. Demanding end markets. The most resilient end markets tend to be the most demanding. Strict specifications, heavy certification and zero tolerance for failure. This keeps competitors out and makes demand sticky. 3. Active cycle management. Even a well-positioned business doesn't just ride its markets; it works them. Converting transactional sales into multi-year service and framework agreements. Building enough visibility to spot weakening demand before it reaches the P&L. Playing offense in downturns by entering new end markets and geographies when the core is soft - something that only works if the certification groundwork was laid in good times. 4. Diversification across technologies, end markets and geographies. Every business carries some cyclicality, however well chosen and well run. The remaining volatility can be further reduced by combining different technologies, end markets and geographies. For example, investments into rolling stock in Italy have little correlation with energy infrastructure in the UK. The world is becoming more volatile, not less. Trade policy shifts overnight. Regulation evolves faster. Supply chains reroute. Entire end markets accelerate - or stall - on political decisions. In that environment, resilient businesses are built long before they're tested.
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Resilience cannot be expressed through metrics alone — it must be demonstrable when disruption occurs. In my latest paper, “The Architecture of Measuring and Testing in KRITIS-DachG,” I examine how the requirements of Germany’s Critical Infrastructure Protection Act can be translated into a robust architecture for measurement, testing, evidence, and conformity assessment. One central conclusion is: Measurement, testing, and conformity assessment are not the same. A measured value initially describes only the expression of a particular characteristic. An assessment becomes possible only when that value is compared against a transparent and defined requirement. A robust statement of conformity additionally requires a structured process comprising selection, determination, evaluation, decision, and formal confirmation. For critical infrastructure operators, this means that it is not sufficient for risk analyses, resilience plans, emergency concepts, or catalogues of measures merely to exist as formal documents. What matters is whether: critical services, processes, interfaces, and dependencies have been clearly identified; relevant scenarios, including cascading effects and prolonged disruptions, have been assessed transparently;measures are systematically linked to risks and protection objectives; their implementation and effectiveness can be demonstrated in practice; and lessons from exercises, incidents, and near misses are incorporated into the organization’s continuous development. The resilience plan must therefore not become a mere documentation product. The decisive quality criterion is the alignment between the documented resilience architecture and operational reality. Resilience means withstanding disruption, adapting, managing crises, learning from them, and continuously developing. I support critical infrastructure organizations in translating legal and regulatory requirements into effective, auditable, and organizationally sustainable structures — from risk and criticality analysis to the development of resilience plans, implementation, effectiveness assessments, and preparation for regulatory or independent external reviews. Critical infrastructure resilience is not created through paperwork. It is created through demonstrable operational capability. #KRITIS #KRITISDachG #OrganisationaleResilienz #Risikomanagement #Krisenmanagement #BusinessContinuityManagement #BCM #Bevölkerungsschutz #Konformitätsbewertung #Resilienzmanagement #CriticalInfrastructure
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One of the biggest misconceptions in business is that safety is simply an overhead expense. From an accounting perspective, it may be classified as an indirect cost. But from a business perspective, safety is one of the most valuable investments an organization can make. Safety doesn’t typically generate revenue directly, but it influences nearly every factor that does. When employees work safely, projects stay on schedule. Equipment stays in service instead of sitting idle after preventable incidents. Skilled employees stay with the organization instead of leaving because they don’t feel protected. Customers gain confidence in a company that consistently delivers without disruption. A mature safety program helps organizations: • Reduce workers’ compensation and insurance costs. • Avoid regulatory penalties and legal expenses. • Minimize lost productivity from injuries and investigations. • Improve employee engagement, retention, and morale. • Increase operational reliability and efficiency. • Strengthen their reputation with clients, investors, and future employees. • Win more work by meeting client safety expectations and maintaining strong performance metrics. The result? Higher productivity. Lower operating costs. More predictable project execution. Stronger client relationships. Greater profitability. Safety may not appear on a sales report, but it absolutely influences an organization’s ability to protect its revenue, improve its margins, and create sustainable growth. The companies that consistently outperform their competitors understand this simple truth: protecting people and protecting profits are not competing priorities, they’re deeply connected. Stop asking, “How much does safety cost?” Start asking, “What is the cost of operating without it?” #SafetyLeadership #EHS #RiskManagement #BusinessStrategy #SafetyCulture
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Operational resilience is not built during a crisis. It is revealed there. Capacity buffers, fixed communication rhythms and blameless root-cause reviews help teams absorb disruption without compromising quality. The Decoupling Method turns these principles into an accessible framework for stronger resource management. Which resilience practice has delivered the greatest return in your organisation? #ResourceManagement #BusinessResilience #Efficiency #ArvindP https://lnkd.in/d2qSGqhM
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OT Resilience #2: Governance Is the Foundation Last week I shared the thought that technology doesn't make decisions—people do. That raises the next question... If technology isn't first, what is? For me, it's governance. Governance has become one of those words that makes people think of approvals, steering committees, paperwork, and slowing projects down. I don't see it that way or rather I have not seen it that way in my experience. To me, governance is simply making sure the organization agrees on how decisions are made before the next project begins. Questions like: Who owns the decision? Who owns the system after commissioning? What standards are we following? When is an exception justified? Does this decision align with our enterprise architecture and long-term strategy? Without those answers, every project starts from scratch. One site selects one solution. Another site selects something different. Engineering optimizes for engineering. Operations optimizes for production. IT optimizes for support and security. Individually, those decisions may all make sense. Collectively, they create an environment that's increasingly difficult to support, secure, standardize, and recover. Good governance isn't about creating more meetings. It's about creating a common framework for making better decisions. I've found that organizations with strong governance don't spend less time making decisions—they spend less time revisiting the same decisions over and over again. Once everyone understands how decisions will be made... ...the next question becomes: What are we actually governing? That starts with understanding your OT assets. Building OT Resilience—One Decision at a Time. Scott What's been the biggest governance challenge you've seen in manufacturing?
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A Factory Without Contingency Thinking Is Betting on History Repeating Itself. Most factories have emergency procedures. Far fewer have executive-level contingency thinking. A machine fails. A critical supplier stops. A utility goes down. A key specialist becomes unavailable. A cyber incident disrupts operations. A major customer suddenly changes demand. The immediate question is usually: “How do we recover?” But resilient organizations ask a different question before the disruption: “What will we do if our normal way of operating is no longer available?” That requires more than emergency response. It requires knowing: Which assets are truly business-critical Which processes have no practical alternative Where single points of failure exist How long the business can operate without them Which suppliers or skills are irreplaceable What capacity can be recovered—and how quickly Who has authority to make decisions during disruption Because contingency planning is not about predicting the exact failure. It is about preparing the organization to make good decisions when the plan changes. A factory that has experienced the same disruption several times but responds the same way each time isn't building resilience. It is rehearsing recovery without learning from it. The executive question is not: “Do we have an emergency plan?” It is: “If our most critical assumption fails tomorrow, how quickly can the business adapt?” Because resilience is not the absence of disruption. It is the organization's ability to remain in control when disruption occurs. S. N. Sri Suresh Enterprise Asset Management | Reliability Engineering | Digital Maintenance THE INVISIBLE FACTORY | Executive Insight #14 #TheInvisibleFactory #ManufacturingLeadership #OperationalResilience #AssetReliability #MaintenanceLeadership #EnterpriseAssetManagement #ManufacturingStrategy #OperationalExcellence #ReliabilityEngineering
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𝗧𝗵𝗲 𝗖𝗵𝗲𝗮𝗽𝗲𝘀𝘁 𝗜𝗧 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗢𝗳𝘁𝗲𝗻 𝗕𝗲𝗰𝗼𝗺𝗲𝘀 𝘁𝗵𝗲 𝗠𝗼𝘀𝘁 𝗘𝘅𝗽𝗲𝗻𝘀𝗶𝘃𝗲 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻. Every business owner wants value. That's good business. But there's a difference between 𝘀𝗮𝘃𝗶𝗻𝗴 𝗺𝗼𝗻𝗲𝘆 𝗮𝗻𝗱 𝘀𝗮𝘃𝗶𝗻𝗴 𝗼𝗻 𝘁𝗵𝗲 𝘄𝗿𝗼𝗻𝗴 𝘁𝗵𝗶𝗻𝗴. We've seen businesses spend months comparing IT support quotes... only to lose hundreds of productive hours because their systems kept failing. The monthly invoice looked affordable. The downtime wasn't. The hidden cost wasn't the support contract. It was the staff waiting for systems to come back online. The missed customer opportunities. The interrupted meetings. The delayed projects. The stress placed on the entire business. Technology shouldn't be judged by what it costs. It should be judged by what it prevents. Great IT isn't an expense. It's an investment in productivity, stability and business continuity. The cheapest quote rarely includes the cost of tomorrow's disruption. That's why we always encourage leaders to ask a different question: "𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗶𝘀 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗹𝗶𝗸𝗲𝗹𝘆 𝘁𝗼 𝗰𝗼𝘀𝘁 𝗺𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝘃𝗲𝗿 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗳𝗶𝘃𝗲 𝘆𝗲𝗮𝗿𝘀?" That question usually changes the conversation. If you're unsure whether your current IT environment is reducing risk or simply reacting to problems, our complimentary Technology Risk Assessment is a great place to start. View link in comment
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Not every risk is caused by failure. In critical environments, some of the biggest operational decisions aren't made because something has failed. They're made because nobody is completely certain. Should that asset be replaced? Can it safely remain in service? Has the operating environment changed enough to justify intervention? Would planned maintenance now prevent a much bigger problem later? Good operational decisions rely on more than experience alone. They rely on having enough visibility to act before uncertainty becomes risk. That's where resilience often starts. #CriticalPower
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Reliability vs Risk – why they’re not the same thing https://lnkd.in/gQpGYKR9 A Reliability Bites article by Chris Weir. Reliability is about how likely something is to fail. Risk is about what happens when it does. At first glance, that might sound like a subtle difference. In practice, it changes how decisions are made.
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In our previous post, we explored how journey management starts. But what happens when the journey doesn't last hours or days but months or even years? For many organisations, journey management is often associated with business travel or VIP movements. But the same principles are just as critical for employees deployed overseas for months or even years. It becomes a continuous process of enabling people to live and work safely in dynamic environments. That requires more than planning a route. It requires asking the right questions: ▪️ Is the accommodation secure and suitable for long-term occupancy? ▪️ Is reliable and vetted transport available? ▪️ Do personnel have access to healthcare, emergency support and essential infrastructure? ▪️ Are communication and incident reporting processes clearly established? ▪️ Do people receive timely security information to support informed decisions? ▪️ Have contingency and evacuation plans been developed and exercised? The operating environment never stands still. Political situations evolve, infrastructure changes and new risks emerge. Meaning that yesterday's assessment may not reflect today's reality. Professional journey management is not a one-time plan. It is a continuous process of preparation, monitoring and adaptation that enables people to operate safely and effectively whether travelling for a day or deployed for several years. Explore more around journey management right here: https://lnkd.in/ePyy2pY7
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You seek freedom from operational chaos and you are still putting out fires Because the fire in front of you always feels more urgent than the pattern behind it There is a difference between a fire and a fault line A fire gets resolved A fault line keeps producing fires I call it the Rule of 3... One incident in an area could be external... Bad luck exists Two in the same area? That's something to watch Three in one month? Don't think of it as a rough patch because it's a broken system Somewhere between the first fire and the third, there was an underlying cause that didn't get addressed. By the time the third arrives, the pattern is undeniable, but you're already fighting the fourth. When the same area keeps failing, fulfillment, supplier, cash flow, support, they are not incidents anymore... they're signals And signals don't need firefighting... They need a root cause Founders are excellent at putting fires out (I've been the same) The problem is you're so busy with the next fire that you never stop to ask: why does this keep happening in the same room? At £2M-£3M, the business can absorb the cost of repeated incidents. Painful, but survivable. At £6M-£8M, the same pattern becomes expensive ❌ The incidents get bigger ❌ The cash impact compounds ❌ The team starts to normalise the chaos That's the moment when "we're just a fast-moving business" starts costing you more than you realise Three fires. Same area. One month. Stop firefighting. Start asking where the fault line is... Start here: ❓Do you have a log of operational incidents or just a list of things that got resolved? ❓Is the person responsible for this area aware that it has happened three times? ❓Who flagged the first incident? Did anyone connect it to the second? ❓What would have to change upstream for this NOT to happen a fourth time? ❓Is the fix you're putting in place addressing the symptom or the system that keeps producing it? These are systemic... ❓ When did you last review your operational failures not to fix them, but to map where they cluster? ❓ Does your team know their job is to flag patterns, not just close the ticket? ❓ What would a neutral person, looking at your last 30 days of incidents, conclude about your operations? At CORE5 OS, mapping operational patterns is one of the things I build with founders before we touch the fix. Because a fix applied to the wrong problem compounds faster than the original incident. Are you tracking your operational incidents or just resolving them? _________________________________________________________ I'm Arti, a fractional COO and founder of CORE5 OS I help £3M-£8M eCommerce brands find £100K-£300K trapped in their operations. 20 days. Then I leave.
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