SAP Basis Team Lead

Position Summary

The Senior Lead SAP Basis Administrator owns the reliability, performance, security, and lifecycle of RTS’s Managed Cloud Delivery SAP landscapes. This role leads architecture and major upgrades/migrations (S/4HANA, BW/4HANA, HANA), governs change and transport processes, and establishes automation and monitoring standards across multi-tier environments (dev/qa/prod) and cloud platforms. Acting as the final technical escalation point, the senior administrator partners with application, security, infrastructure, and vendor teams to deliver resilient, compliant, and cost-effective operations aligned to ITIL practices—while mentoring junior administrators and continuously improving service quality.

Key Responsibilities

1. Lead end-to-end architecture, installation, upgrades, and patching across SAP systems.
2. Own performance and capacity management, analyzing traces/logs and tuning HANA, kernel, and OS/DB parameters for optimal throughput and stability
3. Govern security, identity, and compliance (roles/authorizations, SSO/SNC/certificates, audit evidence) in partnership with InfoSec and GRC
4. Direct transport and release management (ChaRM/CTS+), enforcing disciplined change control aligned to ITIL
5. Orchestrate system copies, client strategies, and landscape harmonization to maintain data integrity and environment parity
6. Design and validate high availability/disaster recovery (e.g., HANA System Replication, cluster frameworks) with documented runbooks and regular failover tests
7. Automate operations using scripting and IaC (e.g., Bash/Python/PowerShell, Ansible/Terraform) and standardize monitoring/alerting (SolMan/Focused Run or SAP Cloud ALM)
8. Troubleshoot P1/P2 incidents as the final escalation, drive root-cause analysis, and implement corrective/preventive actions with measurable outcomes
9. Lead cloud and on-prem migrations, OS/DB/HANA revisions, and vendor engagements to deliver on scope, timeline, and cost targets
10. Mentor BASIS administrators, publish standards and documentation, and contribute to a 24×7 on-call rotation to support critical operations
11. Other duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 9+ years of SAP BASIS administration with 3+ years in a senior/lead capacity within complex, multi-system landscapes
• Proven performance tuning and deep troubleshooting skills
• Strong security and compliance knowledge
• Mastery of transport/change management (ChaRM/CTS+) and ITIL v3/v4 processes (incident, problem, change, release)
• HA/DR architecture experience
• Scripting/automation proficiency (Bash, PowerShell, Python) and familiarity with IaC tools (Ansible, Terraform); CI/CD exposure a plus
• Cloud experience (Azure and/or AWS) and foundational networking (DNS, load balancers, firewalls, VPN) preferred
• SAP BASIS or related certifications preferred
• Alignment with RTS Core Values