Quality and Food Safety Manager

M&M Industries is a U.S.-based manufacturer of plastic pails and packaging solutions. We operate in a fast-paced manufacturing environment where quality, food safety, compliance, and continuous improvement are critical to meeting customer and regulatory requirements.

The Quality Assurance & Food Safety Manager supports the Director of Quality Assurance to ensure daily quality and food safety goals are met. This role provides guidance, training, support, and direction to direct reports to ensure desired results are achieved. The Quality Assurance & Food Safety Manager must be a results-driven leader with a passion for implementing and sustaining improvements, with the ability to think strategically, solve problems, lead team members, and drive quality. This role acts as Management Representative for regulatory compliance, including ISO 9001, FSSC 22000, and IMS, and is responsible for maintaining the food safety program utilizing HACCP/GMP methods.

Key Responsibilities

• Perform QC test data analysis
• Responsible for management responsibilities including scheduling Quality Lab Technicians, performing routine employee evaluations by due dates, and providing training and support for team development
• Organize and attend customer visits as needed to complete customer corrective action investigations
• Supervise daily activities of the appraisal function including working safely, reviewing QC documentation from the previous 24 hours, dispositioning nonconformance reports, performing scrap analysis, and troubleshooting quality-related issues as they arise on the production floor
• Generate weekly and monthly reports on quality-related KPIs
• Conduct GMP and UN HazMat training as required
• Responsible for own success, including planning work and identifying obstacles and training needs
• Conduct product or material testing using various types of metrology equipment
• Perform data entry and reporting of test results including graphing and statistical analysis
• Maintain all documents
• Participate in all meetings that require Quality representation
• Communicate all Quality findings to the Director of Quality Assurance
• Perform internal audits and maintain all audit findings at the plant level
• Work with production and processing teams to identify quality improvement initiatives
  
  

Qualifications

Knowledge, Skills & Abilities

• Knowledge of the ISO 9001:2015 Quality Standard
• Knowledge of food safety standards and guidance programs such as GFSI, HACCP, GMP, SQF, ISO 22000, and FSSC 22000
• Proficient with presenting test data reports to colleagues and customers
• Skill in Microsoft Word and Excel
• Skill in writing procedures
• Excellent verbal and written communication skills
  
  

Education

• Minimum four (4) year degree or equivalent quality experience required
  
  

Experience

• Minimum three (3) years of experience in a senior quality role required, preferably in a food-grade manufacturing environment
• Experience implementing and maintaining ISO 9001:2015 Quality Standard required, minimum three (3) years
• Experience implementing and maintaining food safety quality programs such as GFSI and/or FSSC required, minimum two (2) years
• Experience with Lean Manufacturing concepts preferred
  
  

Licenses & Certifications

• Certified internal or lead auditor for ISO 9001 and/or other regulatory standards required
• HACCP certification preferred
  
  

Physical Requirements

• Ability to perform some lifting, extended standing, and walking
• Ability to work in a manufacturing environment that may be hot or cold
• Ability to wear required PPE at all times (safety glasses, safety shoes, etc.)
  
  

What We Offer

M&M Industries offers a competitive benefits package designed to support our employees and reward the work that drives our success. Full-time employees may elect medical, dental and vision coverage effective on their first day of employment. We also offer paid vacation and discretionary time off (DTO), with the amount and timing based on position and tenure; paid company holidays after 90 days; and a 401(k) with company match beginning on the first day of the month following 90 days of employment. Educational reimbursement is available after one year of employment. Eligible employees may also participate in quarterly profit sharing when company performance thresholds are met. Hourly employees who work on a recognized holiday receive time-and-a-half for all hours worked. Benefits and eligibility are subject to applicable plan documents and company policies.