As the next generation of members builds savings, establishes credit and navigates major financial milestones, what role can credit unions play? In our latest blog, Velera Corporate Communications Intern Nahar Abboud explores what Gen Z really wants from financial institutions and how credit unions can turn those insights into stronger member relationships. Her research points to an opportunity to move beyond product-first messaging and instead lead with relevant financial guidance, clear communication and digital experiences that support the goals young members are already working toward. Read more about how CUs can reach the next generation of members. 🔗 https://bit.ly/4bPjNgq #CreditUnions #GenZ #MemberExperience
About us
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, our company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio.
- Website
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https://www.velera.com
External link for Velera
- Industry
- Financial Services
- Company size
- 1,001-5,000 employees
- Headquarters
- Tampa, Florida
- Type
- Privately Held
- Founded
- 1977
- Specialties
- Credit Processing, Debit Processing, ATM Network, Fraud & Risk Management, Recovery Solutions, Data Insights & Analytics, Contact Center Services & Solutions, Integration, ACH & Wire, Digital Banking, Shared Branching, Digital Lending, Card Management, Instant Payments, Strategic Consulting, and POS Network
Locations
Employees at Velera
Updates
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We’re excited to announce that Velera has been named one of the 2026-2027 Best Companies to Work For by U.S. News & World Report! 🎉 Velera was rated among the top overall companies on factors most heavily considered by job seekers during their employment search. Additionally, we were named one of the Best Companies to Work For in the Information Technology industry, as well as in the South. "Credit unions exist to improve the financial lives of the people and communities they serve, and that mission starts with how we care for our own team. Creating a workplace where employees feel supported, empowered and connected enables us to better serve our credit unions, partners and stakeholders every day. We're honored to be recognized among the nation's best workplaces and remain committed to fostering a culture where people can grow, innovate and make a meaningful impact," said Velera CEO Chuck Fagan. ➡️ Read the press release: https://bit.ly/4zgPx88 #WeAreVelera #BestCompaniesToWorkFor #EmployeeExperience
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As credit unions continue to explore agentic AI, success often comes down to where they start. In this excerpt from the PYMNTS eBook, "Building the Agent-Ready Payments Enterprise," Velera Chief Product and Technology Officer Denise Stevens discusses the importance of focusing on workflows where risk can be effectively managed and human oversight remains central. The future may be agent-driven, but a thoughtful approach today can make all the difference tomorrow. 🔗 https://bit.ly/4xxqxrv #AgenticAI #CreditUnions #MemberExperience
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🆕 In this VeleraTV episode, Cody Banks, SVP of Product Enablement and Experience at Velera, joins Adam Hodz, MVP of Payment and Channel Solutions, to discuss how BNPL has become a valuable tool for managing everyday purchases and a strategic opportunity for CUs to meet members where they are. Discover how BNPL can help strengthen member engagement and protect your top-of-wallet status in an increasingly competitive payments landscape. 🔗 https://bit.ly/4wWH0G4 #VeleraTV #BNPL #CreditUnions
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Every SMB starts somewhere. Usually it's with a dream, a business plan... and approximately 47 forms to fill out. 😅 And becoming an SMB's primary financial institution isn't just about holding their account. It's about supporting their longterm growth. From business checking and debit cards to digital banking and payment solutions, the products that seem basic are often the ones that build the strongest relationships. But is your credit union simply serving business members today, or are you positioned to grow with them tomorrow? 🤔 🔓 Unlock our study for more insights: https://bit.ly/3St7cJd #CUGrowthOutlook #SMBs #CreditUnions
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Velera is pleased to announce the inaugural cohort of credit unions and industry partners participating in our Digital Asset Lab, a collaborative initiative designed to help the credit union industry evaluate, test and advance stablecoin and other digital asset opportunities. Participating credit unions include: 🔹 BankFund Credit Union 🔹 Coastal Credit Union 🔹 Corporate One Federal Credit Union 🔹 Kemba Credit Union 🔹 orsa credit union 🔹 Service 1st Federal Credit Union 🔹 Teachers Federal Credit Union 🔹 Valley Strong Credit Union 🔹 7 17 Credit Union Participating solution providers include: 🔹 Anchorage Digital 🔹 Mastercard 🔹 Stablecore 🔹 TRM Labs 🔹 TruStage “As new forms of digital money and payment infrastructure continue to evolve, credit unions must be equipped to assess what is relevant, what is viable and what will truly benefit their members. This inaugural cohort gives the industry an opportunity to learn together, test responsibly and help define a credit union-led path forward for digital assets,” said Velera Senior Innovation Strategist Nathan Meyer. ➡️ Read the press release: https://bit.ly/4xzRiM5 #CreditUnions #WeAreVelera #DigitalAssets
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Credit unions have the trust. But their cards aren't always the first pick. 😬 According to a recent PYMNTS and Velera playbook, 61% of consumers and 54% of SMBs consider their credit union their primary financial institution, yet only 48% of cardholders reach for their CU card most often. That gap isn't just a statistic. It's interchange revenue, member engagement and deposit growth walking out the door. Discover how to quantify the value of converting members into top-of-wallet cardholders and where to invest to capture more of that potential. ➡️ Unlock the playbook: https://bit.ly/4vnRj4f #CreditUnions #payments #MemberEngagement
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In this VeleraTV episode, Velera SVP of Emerging Services Scott P. Young talks with Community First Credit Union COO Melissa Thomas about the new expectations for the member experience. Melissa shares how CUs must now deliver immediate and frictionless experiences through every channel — even when it comes to protecting against fraud. 📹 Watch the full episode: https://bit.ly/4xjrJyy #VeleraTV #CreditUnions #FraudPrevention
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At Velera, belonging is more than a value. It's something our team members experience every day. 💙 When people feel supported and empowered to share knowledge, growth follows. That's why creating an environment where every voice matters continues to be a key part of who we are. Thank you to Dana Myers, CSM, UiABA for sharing what belonging means through personal experience! Your voice. Our velocity. Shaping a new era together. ➡️ Learn more about Velera Careers: https://bit.ly/4oVjMLL #LifeAtVelera #BelongingAtWork #EmployeeExperience
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In this CUInsight.com article, Velera VP of Marketing Carrie Stapp shares key findings from our CU Growth Outlook research, highlighting how Gen Z is redefining what they want from financial institutions. The takeaway? This generation expects more than just digital access. They want stability, seamless experiences and personalization that feels genuinely helpful, not algorithmically awkward. The good news? Credit unions are uniquely positioned to deliver all three. The CUs investing in Gen Z today will be the ones earning their trust, loyalty and growing spending power for years to come. 💡 Read more: https://bit.ly/4fTMj1t ⬇️ Link to the study in the comments below. #CreditUnions #GenZ #CUGrowthOutlook
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