Most OTC brands aren't struggling with reach. They're struggling with something more basic: knowing exactly where each customer stands in their journey before deciding what to say to them. A customer searches, sees an ad, scrolls social media, and walks into a pharmacy—but each touchpoint only shows where the interaction happened, not what that customer actually needs next. In our latest blog, we break down the 5 stages of the OTC customer journey (Awareness → Discovery → Consideration → Validation → Loyalty), what each customer needs to hear at every stage, and how to measure movement between stages instead of just clicks per channel. Because the real question was never "which channel drove the most clicks." It's whether your message actually moved the customer forward. Read the full breakdown 👇. https://lnkd.in/e-jgdYn2 #OTCMarketing #PharmaMarketing #CustomerJourney #HealthcareMarketing #OmnichannelStrategy #Kepler
Kepler
Marketing Services
“Pharma and Health Digital Communications” Dubai, Cairo, Riyadh, London, New York
About us
Transforming Healthcare, Pharmaceutical, and Wellness Marketing At Kepler, we specialize in elevating brands within the healthcare, pharmaceutical, and wellness sectors through innovative and compliant digital marketing strategies. Our mission is to empower these companies with customized, data-driven solutions that drive growth, enhance engagement, and elevate their market presence. Our Expertise Includes: Healthcare Marketing: Leveraging deep industry knowledge to create impactful marketing campaigns that resonate with healthcare professionals and patients. Pharmaceutical Marketing: Crafting compliant and compelling marketing strategies that align with regulatory standards and drive brand success. Wellness Marketing: Promoting wellness brands through holistic and targeted marketing strategies that emphasize healthy living. Performance Marketing: Utilizing advanced data analytics and performance-driven strategies to maximize ROI and drive measurable results. Our Services: Social Media Marketing: Building brand loyalty and driving engagement through targeted social media campaigns. Content Creation: Developing compelling, compliant medical and wellness content tailored to your audience. Video Production: Creating high-quality videos and 2D animations that captivate and educate. Web & App Development: Designing and developing user-friendly websites and innovative applications. Media Buying: Strategic media planning and buying to achieve optimal results. Training & Development: Offering industry-specific training through Kepler School to empower healthcare, pharmaceutical, and wellness marketing professionals. Our Achievements: Trained over 50 companies across the Middle East, boosting their digital marketing capabilities
- Website
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http://www.kepler-agency.ae
External link for Kepler
- Industry
- Marketing Services
- Company size
- 51-200 employees
- Headquarters
- Dubai
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Healthcare marketing, Medical Marketing, Creative work, Advertising and production, Digital Marketing, Social Media Marketing, Creative Concepts and story boards, Photography, video making, Search engine marketing, and Integrated marketing plans
Locations
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Primary
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Sheikh Zayed Road
Level 20
Dubai, Dubai, UAE, P.O. BOX 36615, AE
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Office 11, Building A15 MQR
Cairo Business Park, Misr Italia Compound
New Cairo, Cairo, EG
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Old bridge, NJ, 08857
Browntown, Jew Jersey 08857, US
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75 Shelton Street
75
London, England WC2H 9JQ, GB
Employees at Kepler
Updates
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1.04M impressions. 73K specialist reach. 2.1K HCPs acquired. In gastroenterology — one of medicine's narrowest audiences. The difference wasn't budget. It was architecture: procedural language instead of category language, live endoscopic video as the primary unit, and every channel measured on its handoff to the next. Social found them. Video qualified them. The page converted them. Email closed them. Full case study 👇 https://lnkd.in/dmASFvm3 #Pharma #HealthcareMarketing #HCPEngagement #MedicalCongress
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Somewhere in your company right now, a medical advisor is summarising papers with ChatGPT. A brand manager is drafting copy on a personal Claude account. Nobody approved it. Nobody trained them. Nobody knows. This is the largest AI deployment in pharma's history — and it happened without procurement, without governance, and without you. The instinct is to ban it. That's the worst possible answer: the usage doesn't stop, it just goes invisible. Our new article covers what ungoverned AI use actually looks like inside pharma teams across the Gulf and Egypt, why prohibition backfires, and what leadership should do this quarter — starting with a no-blame usage survey and the data-masking basics every employee needs before anything else. Your pharma teams are already using AI. Untrained. Read it here: https://lnkd.in/dxJ3C9kR #PharmaAI #AIGovernance #PharmaMarketing #MedicalAffairs #MENA
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Retention is your most profitable channel but the least prioritized. In health & pharma, keeping one loyal consumer or patient can be 5x cheaper than acquiring a new one (Bain & Co, 2023). Stop chasing reach, start building return journeys. Explore how retention strategies reshape ROI. Start your growth journey at kepler-agency.ae.
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Gen Z doesn’t hate ads, they hate empty ones. They reward honesty, purpose, and humor that feels human. They’ll skip your script but watch your truth. This generation fact-checks everything, even your tone. 🚀 At Kepler, we help health & pharma brands speak Gen Z’s language: authentic, bold, and believable. Visit https://kepler-agency.ae/ to discover how your brand can earn real attention.
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People don’t convert because they don’t trust yet. In health and pharma, conversion isn’t about urgency, it’s about reassurance. Replace “Buy Now” with “Learn How.” Replace “Limited Offer” with “Proven Results.” It’s not about pressure, it's about peace of mind. Build conversion systems based on trust. Visit kepler-agency.ae to start your trust-driven marketing strategy.
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Algorithms change. Trust doesn’t. The only content immune to resets is: 1-Educational (teaches value). 2-Emotional (builds connection). 3-Ethical (respects privacy). If your content can survive a platform crash, you’ve built brand gravity. 📉 What’s one timeless content type you rely on when the algorithm flips? Build brand gravity that lasts. Visit kepler-agency.ae to learn how we create strategies that survive algorithm resets.
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Forget linear funnels, today’s health & pharma buyer moves in circles. They research, verify, pause, and return before choosing. Your job isn’t to push them down a path; it’s to meet them everywhere trust builds. Where in your buyer’s web are you losing attention? 🕸️Let's map multi-touch buyer journeys that turn exploration into engagement. Start your strategy on https://kepler-agency.ae/
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